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La Quinta Inn & Suites Fultondale Birmingham North

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La Quinta Inn & Suites Fultondale Birmingham North
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171 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Fultondale Birmingham North
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Showing 171: English reviews
Texas
Reviewed 11 August 2016 via mobile

The room was filthy and in bad condition. We paid a premium for the room and were afraid to even touch anything. Would have left but it was very late after a long day of driving. Lampshade were broken, stained and covered in a thick, thick layer of dust and grime. There were scary stains all around the room. The...

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Helpful?
1Thank mikarrow
Tejash P, Manager at La Quinta Inn & Suites Fultondale Birmingham North, responded to this review

Thanks for your feedback. I would like to apologize for your stay not meeting the standards we provide to our guests and for not receiving a call back from our hotel. I would like to speak with you personally regarding these issues so we can get this resolved. I can be reached via email lq6037gm@laquinta.com or via phone 205-949-8700. Thanks...

United States
Reviewed 6 August 2016

The room was sufficient but very musty smelling. The morning breakfast did not have good fruit available. I don't eat other items in the morning. The carpet was warn in some areas but overall for $80 a night it was OK.

Review collected in partnership with La Quinta
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Helpful?
Thank Karl Loren B
Tejash P, Manager at La Quinta Inn & Suites Fultondale Birmingham North, responded to this review

Thank you for providing your feedback and looks like we dropped the ball on couple of things. We will make to sure to provide better fruit in the future and do apologize for any inconvenience this caused. If you have any more concerns please contact hotel anytime. Thanks

Reviewed 1 August 2016

I usually stay at LaQuinta when I travel and was extremely disappointed and in shock how run down and disgusting this location was. It was filthy, we had to change rooms because the arm chair in the first room we were in was covered in bodily fluid stains. The pool looked like a green slim cesspool and my daughter and...

Review collected in partnership with La Quinta
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Helpful?
1Thank Suzanne A
Tejash P, Manager at La Quinta Inn & Suites Fultondale Birmingham North, responded to this review

Dear Suzanne, Thank you for your feedback and your candor regarding your experience at our hotel. I would like to apologize for our property falling so short of your expectations on this experience. Your stay is not what we pride ourselves on providing to our guests and we will certainly use your feedback as a teaching tool for all of...

Laredo, Texas
Reviewed 18 July 2016 via mobile

I've just adopted a Yorkie so I was thinking of resting at a motel. No one really works with our four legged friends that is also a part of the family. I'll have to do more searching next time : ( I was thankful I got a room because my pooch is with me 24/7 now a days.

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Helpful?
Thank ayolie59
Tejash P, Manager at La Quinta Inn & Suites Fultondale Birmingham North, responded to this review

Thank you for staying with us and we are glad that we were able to welcome your little family member to join us here at the La Quinta. Should you be in need of a room in the area in the future, we would love to see you and your Yorkie once more.

Birmingham, Alabama
Reviewed 1 July 2016 via mobile

This hotel is by far THE worst Laquinta I have ever stayed at. The front desk staff is rude and speaks to customers as though it is a hassle to talk to them. The room was covered in mold. Roach smashed on the wall. Torn desk chair. beat up cheap furniture. Just a dirty dingy room. Woke up to two...

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Helpful?
1Thank Legendary50
Tejash P, Manager at La Quinta Inn & Suites Fultondale Birmingham North, responded to this review

Thank you for your review. I would like to apologize for the unfortunate stay that you experienced at our property. We believe in providing a hotel that honors the name La Quinta and are working through some logistical items at the hotel that should have prevented anything like this from happening. Although it is not the kind of feedback that...

San Zenone degli Ezzelini, Italy
Reviewed 29 June 2016

I stop here under a colleague's suggestion. The Room is very big but the smell at the entry is for mold. Not good feeling with ugly cold white lamps. I had an unconfortable feeling. Keep fresh the room and give better mood to customer, is a must for any hotel. I'm sorry for the receptionist which were very friendly and...

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Helpful?
1Thank gmz63
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Fultondale Birmingham North, responded to this review

I am sad to hear that your stay with us was unsatisfactory. We will be using your feedback for further training purposes in order to improve. We appreciate you taking the time to let us know about your experience and hope you will consider us for future travels. Sincerely, Jenna La Quinta Customer Care Team

Orlando, Florida
Reviewed 5 June 2016

Unable to get a good night sleep, because the beds felt like a hole in the middle when two people were on the same bed. Restrooms are small, smelled cigarette smoke in the room when people were directly outside. Breakfast area was small and crowded.

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Helpful?
2Thank Entwistle_bunch
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Fultondale Birmingham North, responded to this review

We truly appreciate your feedback, and will work hard to make sure we improve upon these issues as soon as possible. We hope to see you again soon. Sincerely, Jenna La Quinta Customer Care Team

Reviewed 22 May 2016 via mobile

We always stay at LA Quinta's because we have pets. We have always had a good experience until now. I should have left after getting to our room and the smell of mold and mildew was over powering, however after a long day of travel we just turned the air up high and fiqured we good deal with it till...

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Helpful?
2Thank Shelley N
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Fultondale Birmingham North, responded to this review

Shelley, I am so sorry to hear that your experience with us was not up to standards. We appreciate your loyalty to our hotels, and are sorry that this stay with us was not as enjoyable as previous stays. I would like to speak with you directly, so we are able to make this right. Please email me at lq6037gm@laquinta.com...

Reviewed 22 May 2016

We came in late (around 3 am), thankfully this hotel had rooms, all the surrounding hotels were fully booked. The room was clean and well decorated. The beds were comfortable. The breakfast was great, there were biscuits and gravy, waffles,sausage, etc. The staff seemed to embody southern hospitality.

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Helpful?
Thank Darcy S
Tejash P, Manager at La Quinta Inn & Suites Fultondale Birmingham North, responded to this review

Thank you for your wonderful review and we look forward to seeing you again!

Findlay, Ohio
Reviewed 9 May 2016

Had two rooms reserved one regular and one handicap. Hotel looked very worn when we arrived and was then told the only handicap room left was a pet room and the carpets had to be shampooed earlier In the day and we're still wet. We looked at the room and decided to keep driving. Hotel is worn and dirty.

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Helpful?
1Thank 672danielle
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Fultondale Birmingham North, responded to this review

I'm so sorry you had to experience this. We truly appreciate your feedback, and will work our hardest to make sure that this remains an isolated occurrence. I have forwarded your comments to our housekeeping team, so they are able to fix this as soon as possible. Sincerely, Jenna La Quinta Customer Care Team

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about La Quinta Inn & Suites Fultondale Birmingham North

Address: 1207 Boots Boulevard, Fultondale, AL 35068
Region: United States > Alabama > Fultondale
Price Range: €90 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Fultondale Birmingham North 2.5*
Number of rooms: 66
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Fultondale Birmingham North staff and other travellers.
2 questions
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Crosslake, Minnesota
Dallas, Texas
over a year ago

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Questions? Get answers from La Quinta Inn & Suites Fultondale Birmingham North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have your staff look after YOUR customers that is the way you can sustain growth in the market. With Out you will become Howard Johnsons OUT OF BUSINESS”
874paytond, 7 Mar 2017 | Read review
“Room 219 is quite & clean”
tp500, 24 Sep 2016 | Read review
“Ask about construction and refuse a room unless it's far from it.”
Irishtraveing1, 1 May 2016 | Read review
“Avoid this place”
  • Torn drapes
  • Edge of bathtub
  • Drapes
Ramonalea, 3 Nov 2015 | Read review
“1st floor is the best!”
810wanday, 9 Jun 2015 | Read review
5 of 5