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DoubleTree by Hilton Hotel Decatur Riverfront

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DoubleTree by Hilton Hotel Decatur Riverfront
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247 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Decatur Riverfront
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Showing 245: English reviews
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2016

Very nice, clean hotel. Very large pool goes from indoors to outdooors. Unsupervised kids in pool however. Breakfast was outstanding for just $9 including drink (buffet). Large flat screen t.v. cold a/c. Nice view.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Edmond H
Alyson T, Manager at DoubleTree by Hilton Hotel Decatur Riverfront, responded to this review

Thank you for taking the time to review us. We are so glad that you enjoyed your stay with us. I will pass the message on about breakfast to the restaurant staff. We hope you will stay with us next time you are in Decatur! More 

Mobile, Alabama
1 review
Reviewed 27 September 2016

It was amazing. This hotel was much more than I expected. The staff was friendly and we're very helpful. Everything was clean, neat and organized. The breakfast buffet was the highlight. There were so many options to choose from. I can't wait to go back to this hotel

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 617kendrickl
Alyson T, Manager at DoubleTree by Hilton Hotel Decatur Riverfront, responded to this review

Thank you for your excellent review!We are glad you enjoyed stay with us. We hope you will think of us next time you are in Decatur. More 

Lombard, Illinois
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 September 2016

Check in was smooth and the staff was great in directing us to shopping and dining options in town. Our room looked like it had been recently remodeled. We were on a higher floor and could hear a little of the traffic noise but it was not an issue at all at night. The room was clean and the bed... More 

Helpful?
Thank Bruna F
Alyson T, Manager at DoubleTree by Hilton Hotel Decatur Riverfront, responded to this review

Thank you for the excellent review! We are glad you enjoyed your stay with us. We hope you'll stay with us again next time you are in Decatur! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2016

Had to wait in the Lobby 3 hours to get in a room . We reserved Riverfront Suite and got Roadside Construction location. We are Seniors Drove a long way for Meeting Husband need to take Meds and Lay Down. Still had to wait. We could not sleep for the traffic and construction on the road just outside Our window.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank 653donnaw
Alyson T, Manager at DoubleTree by Hilton Hotel Decatur Riverfront, responded to this review

Thank you for taking the time to review us. We use this feedback as a tool to improve our hotel. We are so sorry that this happened you. I will bring this up to appropriate management to try and resolve the issues. We hope you will give us another chance to make this right and stay with us again. More 

Shoals, Indiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 September 2016

My daughter recently booked a room at this hotel a month early. They promised her we would have a suite with 2 king beds for my granddaughter's 10th birthday party. She even called the day before to make sure everything was good. We arrived in a limo with 5 girls to find that we had a suite with only 2... More 

Helpful?
Thank Patty H
Alyson T, Manager at DoubleTree by Hilton Hotel Decatur Riverfront, responded to this review

Thank you for taking the time to review us we use this as a tool for improvement. We are so sorry about the inconvenience that yall had. I will bring this up to the appropriate management team. If there is anything we can do please contact us. We hope you will stay with us again and give us the chance... More 

Birmingham, Al
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2016

Beds too hard, staff forgot dessert, ants in bed, poor access from road, not enough handicapped parking spaces, no help with baggage, conventions enter too small. No express checkout, no towel exchange, HORRIBLE!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank rosemaryg982
Alyson T, Manager at DoubleTree by Hilton Hotel Decatur Riverfront, responded to this review

Thank you for your feedback we use this as a tool to better our hotel. I will pass along this information to the appropriate department heads. If there is anything we can do to make your next travel more memorable please let us know. Again we are so sorry. More 

St. Charles
Level Contributor
207 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
Reviewed 19 September 2016 via mobile

We paid extra for the river view and they put us on the second floor immediately over the air conditioning-ugggh. The place was pretty empty too, so no need for that. If you request a river view ask for top floors. You will also avoid the low frequency rumble of the air conditioners that is continuous. The room was clean... More 

Helpful?
Thank Wekick
Alyson T, Manager at DoubleTree by Hilton Hotel Decatur Riverfront, responded to this review

Thank you for your review! We are constantly trying to improve our hotel so your feedback is valuable to us! I will talk with other managers about placement when people ask for river view. We hope you will stay with us again! More 

Denver, Colorado
1 review
Reviewed 18 September 2016

Great overall experience. Very helpful staff (check in and check out, as well as other employees asking me how my day is and generally in a good mood), good breakfast for the price, clean rooms. Will stay there again when business arises.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank zacharyalexanders
Alyson T, Manager at DoubleTree by Hilton Hotel Decatur Riverfront, responded to this review

Thank you for the excellent review! We are glad you enjoyed your stay with us. We hope you stay with us next time you are in Decatur! More 

Topeka, Kansas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 September 2016

Apparently, this used to be some old hotel that DoubleTree sort of remodeled. Because our family includes two large size teens, we strongly prefer rooms with three beds. Usually, those rooms have only one bathroom and are quite pricey. However, in this case, the suite we booked was two of the former hotel's adjoining rooms put together, so one room... More 

Helpful?
3 Thank S U
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 September 2016 via mobile

I do not recommend staying here. The employees are super friendly but the facility itself is not great. We had significant problems with air conditioning in several rooms. The bathrooms are tiny, and the rate was not cheap. Very disappointed in this hotel

Helpful?
1 Thank Rene G
Alyson T, Manager at DoubleTree by Hilton Hotel Decatur Riverfront, responded to this review

Thank you for taking the time to review us. We are constantly trying to improve our hotel so your feedback is valuable to us! We are so sorry you did not enjoy your stay. We hope you will consider staying with us next time you are in Decatur! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Feel welcome the moment you arrive at DoubleTree by Hilton Hotel Decatur Riverfront in Decatur, AL with a freshly baked chocolate chip cookie on arrival. Located at the edge of Historic Downtown Decatur, the hotel overlooks the beautiful Tennessee River and Steamboat Bill Memorial Bridge. Thirteen Fortune 500 companies are less than 10 miles from the hotel, along with many industries, corporations, restaurants and shopping opportunities. Point Mallard Park is less than 3 miles away and the U.S. Space & Rocket Center is only 20 minutes from our modern hotel in Decatur, AL. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Decatur Riverfront

Address: 1101 6th Ave NE, Decatur, AL 35601 (Formerly Garden Plaza Hotel and Suites)
Region: United States > Alabama > Decatur
Price Range: €85 - €111 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Decatur Riverfront 3.5*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Orbitz, Booking.com, Priceline, Travelocity, Odigeo and Hotels.com so you can book your DoubleTree by Hilton Hotel Decatur Riverfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Hotel Decatur
Holiday Inn Decatur
Decatur Holiday Inn
Hotel Style:
#5 Business Hotel in Decatur
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Decatur Riverfront staff and other travellers.
5 questions
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over a year ago
Somerville, Alabama
Unionville, Indiana
6 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Decatur Riverfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a river view.”
 of 5 bubbles r440m, 20 Oct 2016 | Read review
“Higher floors might mute road noise.”
 of 5 bubbles BrunaF150, 27 Sep 2016 | Read review
“On floors 7 & 8, choose rooms in the center. On the ends of the hall, your rooms will not cool properly, and the hallway will be sweltering.”
 of 5 bubbles 709shelleyu, 18 Sep 2016 | Read review
“Nice indoor and outdoor pool”
 of 5 bubbles sherrimcmillanmm84, 12 Sep 2016 | Read review
“Ask for a room that is not near the pool.”
 of 5 bubbles melissarX957PB, 20 Aug 2016 | Read review
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