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Getting out of the taxi at this big, tall hotel I had to first squeeze myself with a big and a small suitcase through a narrow revolving door, which I found very strange. But since work was going on, this must have been only temporarily....More
Love the breakfast selection and the view from our room was great. Hotel staff was friendly and prompt. We stayed three nights and would recommend to anyone who enjoys a laid back atmosphere in Recife.
Response from GGBHG, Gerente de recepção at Grand Mercure Recife Boa ViagemResponded 13 October 2017
Thank you for choosing Golden Tulip Recife Boa Viagem !
We appreciate your time and your feedback. We are glad to hear that our customer service and breakfast were deeply appreciated!
hope to see you real soon!
The hotel is very outdated. Pictures on the website doesn't look like the actual rooms. Walls are so thin and very noisy. You can hear the TV from the other room.
The fridge in the room is so noisy that we had to unplug it...More
Response from GGBHG, Gerente de recepção at Grand Mercure Recife Boa ViagemResponded 4 October 2017
Thank you for choosing Golden Tulip Recife Boa Viagem ! We appreciate your time and your feedback.
We apologize if nobody answered you while you're trying to contact the room service, we're going to check with the team what happened beacuse this is...More
Cannot say much except by the fact that I arrived by 2am and my name wasn't at the reservation list, but the staff managed to get me a room after I showed my voucher. They double charged me but they fixed the mistake in a...More
Response from GGBHG, Gerente geral at Grand Mercure Recife Boa ViagemResponded 1 August 2017
Thank you for choosing Golden Tulip Recife Boa Viagem!
We are glad to hear that you had a great time staying with us.
We hope to see you real soon!
We spent one night in this hotel while on a business trip. Location is gorgeous, across the street from the beach, not for the agoraphobic if you have a high floor overlooking beach. Note: beach is for walking or possibly wading at low tide. Swimming...More
Response from GGBHG, Gerente geral at Grand Mercure Recife Boa ViagemResponded 1 July 2017
Dear Mr KDH_MLH
Our hotel has an old structure, although it has already undergone minor modernizations.
In 2018 the hotel will have brand repositioning and renovation of the structure.