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Hotel Mercure Recife Navegantes

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Hotel Mercure Recife Navegantes
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801 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Rio de Janeiro, Brasil
Reviewed 1 week ago

The location is very good as it is just one block far from Boa Viagem beach. The reception seems too empty, in terms of furniture... The room very good, silent, clean. The shower needs repairs as it starts showering long after we closed and the room door needs better gaskets to avoid corridor light. Stairs to the pool are also...

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Helpful?
1Thank MarciaLages
Ludmilla M, General Manager at Hotel Mercure Recife Navegantes, responded to this review

Dear Marcia, Thank you for taking the time to tell us about your experience at the Mercure Recife Navegantes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Sao Paulo, SP
Reviewed 10 September 2016

The hotel is perfectly located in Boa Viagem: walking distance to business areas, great restaurants, and only a few meters off the beach. The rooms are spacious with a good working desk, wardrobe, fine bed facing a large window, and good bathroom. The high floors rooms have a wonderful beach view.

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Helpful?
Thank Dmytra
Ludmilla M, General Manager at Hotel Mercure Recife Navegantes, responded to this review

Dear Dmytra, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Monteiro Gerente Geral

Miami
Reviewed 2 September 2016 via mobile

Old shape building, rooms ok, even if they leave just one towel in the room. Internet.. Forget about doesn't work, so now days isn't a business hotel. Claimed to reception they told that today is anormaly bad, but for me still for the second day.

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Helpful?
Thank Andre O
Ludmilla M, Manager at Hotel Mercure Recife Navegantes, responded to this review

Dear Andre, Thank you for taking the time to tell us about your experience at the Mercure Recife Navegantes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Sao Caetano do Sul, SP
Reviewed 18 May 2016 via mobile

The business suite is ok, king size bed, side table to work, snack bar. But let's go to the worst part of it. Terrible wifi connection ever, drops all the time. Room service is bad, very slow just an example to get a hamburger it took an hour to deliver in my room. I also request an ironing kit that...

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Helpful?
Thank Charlito73
Otávia N, General Manager at Hotel Mercure Recife Navegantes, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Recife Navegantes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Frankfurt am Main, Germany
Reviewed 21 April 2016 via mobile

Pleasant, quite new hotel in Recife. Close to airport and convenient for my business meetings. Rooms were OK, a little "cold" in the design. Good breakfast buffet. Parking was a little complicated in the attached structure, that was separate from the hotel and could not be billed to room.

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Helpful?
Thank FS_FRA
Otávia N, General Manager at Hotel Mercure Recife Navegantes, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Recife Navegantes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Alagoinhas, Brazil
Reviewed 17 January 2016

The exception of the problem at check-in because I performed a reverse with my credit card valid to win, the invoice of the reserve was held in the new credit card, called for me to verify that the new credit card was mine.

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Helpful?
Thank orge39
Otávia N, General Manager at Hotel Mercure Recife Navegantes, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Recife Navegantes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Rio de Janeiro, RJ
Reviewed 3 January 2016 via mobile

Location is pretty good. next airport and one street to Boa Viagem beach. The room is clean and well decorated as usual Mercure Brand. The room service menu is very good with regional options and fair price. There is a big parking lot and employees are attentive.

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Helpful?
Thank Marcio S
Otávia N, General Manager at Hotel Mercure Recife Navegantes, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Recife Navegantes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Sao Paulo, SP
Reviewed 1 December 2015

The Hotel Mercure Navegantes is located in Boa Viagem, Recife. It is a hotel of the Accor chain and it is a (little) bit more sophisticated than the Ibis, of the same chain. The hotel is comfortable but requires maintenance. The breakfast is very good, although not very varied. But it is possible to taste tapioca, the traditional "bolo de...

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Helpful?
Thank OYamamoto
Otávia N, Manager at Hotel Mercure Recife Navegantes, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Recife Navegantes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Johannesburg, South Africa
Reviewed 4 October 2015

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Helpful?
Thank Joao P
Otávia N, General Manager at Hotel Mercure Recife Navegantes, responded to this review

Reviewed 2 September 2015 via mobile

Hotel is good, get what you pay! Good accommodation, space room! Staff is nice. On my experience there was not hot water in the morning (early morning). Location is good, a block from the beach of Boa Viagem. Rooms have no ocean view. Price is good!

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Helpful?
Thank MarioBordignon
Otávia N, Manager at Hotel Mercure Recife Navegantes, responded to this review
Google Translation

Prezado Sr. Mario, Apreciamos imensamente seus comentários referentes á sua hospedagem no Mercure Recife Navegantes . É sempre um prazer...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Banquet Room

Additional Information about Hotel Mercure Recife Navegantes

Address: Rua dos Navegantes 1706, Recife, State of Pernambuco 51020-010, Brazil (Formerly Parthenon Recife Navegantes)
Region: Brazil > State of Pernambuco > Recife
Price Range: €52 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Mercure Recife Navegantes 3.5*
Number of rooms: 81
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Also Known As:
Hotel Mercure Recife Navegantes Brazil
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Questions & Answers

Questions? Get answers from Hotel Mercure Recife Navegantes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors have a wonderful ocean view”
  • Great view from a 14th floor room
 of 5 bubbles Dmytra, 10 Sep 2016 | Read review
“Try and get an ocean view.”
 of 5 bubbles regalCalgary, 15 Nov 2014 | Read review
“Choose a room on the low floors so you won't get stuck in a slow elevator”
 of 5 bubbles siyuen, 5 Sep 2014 | Read review
“Anything on the 12th floor or above if you'd like to see the ocean.”
 of 5 bubbles johnnyrio1369, 20 Jul 2014 | Read review
“Get as far away from the elevators as possible and stay away from the floors above 14”
 of 5 bubbles royc474, 29 May 2014 | Read review
5 of 5
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