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Summit Swiss Heritage Hotel & Spa

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Summit Swiss Heritage Hotel & Spa
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229 Reviews from our TripAdvisor Community

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Showing 227: English reviews
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Reviewed 4 days ago NEWvia mobile

Hello everyone, i had spend 3 nights and 4 days in this hotel. I had booked hotel with breakfast and dinner package. Location of this hotel is awsome, it is located in local market and accessible to all near sight view. Welcome experience was nice. Staff and food are good. Specially i wanted to say Thank you to one of...

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Thank Pratham0999
Reviewed 4 days ago NEW

We stayed here for 2 nights. The property is good heritage building still preserved. good hospitality. We especially enjoyed the food here. Very rare to see a special menu category on local food which was available here. We wanted to try some Nepalese food hence ordered few found them very good. Hence we requested if anything special can be made....

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Thank Purush D
Reviewed 5 days ago NEWvia mobile

It's our first marriage anniversary and we are looking for a hotel/resort where we can relax and enjoy the event This hotel is best for our need.. We can see kanchanjangha right from our bed.. We enjoyed the lawn area where we enjoyed the sun.. Room decor is very nice Staff are also very careing and helpful they decorated our...

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Thank Arnab B
mumbai
Reviewed 6 days ago NEWvia mobile

The location is very good , but the building is really old and the management has not taken care of the same , I must say We had to change two rooms as the toilets flush was not working The taps came unplugged in hand The kind of premium this hotel is charging over the others , I am sure...

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1Thank Avinash C
Reviewed 1 week ago via mobile

While the hotel is cute and all as it being more than 104 years old etc, thats pretty much what you get. The service is pedestrian and food quality very bad. The buffet breakfast was so bad. There was some aloo bonda and upma in the name of food. Ask where ate eggs and they say they are still boiling....

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Thank 209rijus
DeepshikhaSherpa, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste! At the onset we take this opportunity, for patronizing Summit Hotels and Resorts and express our sincerest apologies for the inconvenience that had been caused during your sty in our hotel Summit Swiss Heritage. In this regard, we would like to inform you that we as an organisation are working on food and service with specified menus...

Reviewed 1 week ago via mobile

Hotel built in 1910 and give you complete feel of heritage hotel. Hotel is 15 mins walking distance from market. Food & Beverage : very limited options. Breakfast options are not upto the mark. Staff is not smiling. 2/5 Rooms & Housekeeping : cozy rooms. Beautiful view. Housekeeping is average. 3/5 Front office : quite helpful. Does not provide any...

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Thank Luvv A
Sikkim, India
Reviewed 2 weeks ago

heritage hotel with great location. we stayed in heritage cottage Pandim and which has two rooms inside which was very spacious and big with old wooden floor. But need some renovation, food was good too and their services were excellent only thing they don't have is washroom nearby parking (Though they have it but they use to close everyime)

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Thank Tapan0216
DeepshikhaSherpa, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste! Thank you for your review on TripAdvisor. It brought immense pleasure in all of us that you had an awesome experience staying in Summit Swiss Heritage. I have shared your review with the entire team and they were happy to hear from you. The cottage where you had stayed, Pandim is indeed one of the best we...

jamnagar
Reviewed 3 weeks ago

hotel was beautiful with nice location to view Kanchenjunga from some rooms. with garden in front for child play area. food was also Delicious and staff was helpfull and also provide Room heater. rooms are also ok.

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Thank anandyogi
DeepshikhaSherpa, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste ! It feels extremely delightful to receive such a wonderful review from our valued guest. We are thankful to you for sparing some time in reviewing our hotel and letting other travelers know how we fulfill every guest requirements. It was so generous of you to mention the facilities, Summit Hotels and Resorts offers. Thank you once...

Berlin, Germany
Reviewed 14 January 2017

The Swiss Heritage Hotel is extremely well located - with marvellous views atop of the city with clear few of the Himalayas I also enjoyed the Internet Connection, which was very fast (1,5Mb down / 0,5 up) for this part of the world and had a strong signal around the place When choosing a room, the Magnolia Suite is the...

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Thank pinkilly2
DeepshikhaSherpa, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste! Thank you for staying at Summit Hotels and Resorts and sharing your stay experience with us on this forum. It pleases all of us to know that your overall stay was comfortable and pleasant with us. Located away from the hustle and bustle of the city Summit Swiss Heritage is indeed an oasis of peace and serenity....

Reviewed 10 January 2017

I stayed in this hotel for 4 days with my family during Christmas . Its a wonderful property, well maintained and the staffs were very polite and helpful. We took one of the heritage cottages (Pandim). It had two rooms - quite big and spacious and completely wooden. Although the room heating was not sufficient , with December chilling cold,...

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Thank Antora A
DeepshikhaSherpa, Guest Relations Manager at Summit Swiss Heritage Hotel & Spa, responded to this review

Dear Guest, Namaste! I appreciate you sparing your valuable time to review us on TripAdvisor. Thank you for your generous appreciation of the accommodation and the services of the resort. We offer unique and interesting dining experiences along with crafted cultural and culinary experiences. Our Production team are pleased to know that they also contributed in making your stay with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Breakfast included
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Summit Swiss Heritage Hotel is one of the prides of Darjeeling yester years. The hotel boasts of its rich history and modern amenities. It has a unique old style British colonial architecture dating back to 1914. The rooms are spacious, elegantly furnished and many of these offer spectacular view of the mountains around Darjeeling. The garden and the lawns are an asset. Looking north from the Swiss, the snow- capped ranges of Mt. Kanchenjunga is the main attraction. Located on Gandhi Road, walking distance from Chowrasta, Summit Swiss Heritage Hotel is an oasis of calm on the bustling promenade. Swiss is known for its architecture dating from the colonial era. The hotel is within walking distance of Darjeeling attractions. Summit Swiss Heritage Hotel embodies the elegance and charm of ancient Darjeeling, with modern conveniences of today. The hotel maintains the highest levels of service and has all the amenities, facilities and levels of comfort you would expect. ... more   less 

Additional Information about Summit Swiss Heritage Hotel & Spa

Address: 15/A Gandhi Road | Near Circuit House, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling
Price Range: €41 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Summit Swiss Heritage Hotel & Spa 3*
Number of rooms: 10
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Hotel Style:
#6 Spa Hotel in Darjeeling
#7 Family Hotel in Darjeeling
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Questions & Answers

Here's what travellers have asked, with answers from Summit Swiss Heritage Hotel & Spa staff and other travellers.
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Questions? Get answers from Summit Swiss Heritage Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“my room name was jamelling”
 of 5 bubbles anandyogi, 31 Jan 2017 | Read review
“Cottages or Suites”
 of 5 bubbles pinkilly2, 13 Jan 2017 | Read review
“Take one of the 4 cottages - Pandim, Rathong, Kabru and Kanchanjungha”
 of 5 bubbles , 10 Jan 2017 | Read review
“Avoid. You have plenty of options”
 of 5 bubbles Aliviabiswas, 22 Nov 2016 | Read review
“cottage is preferred for family”
 of 5 bubbles gautameconomics, 30 Oct 2016 | Read review
5 of 5