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The Elgin, Darjeeling

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18 HD Lama Road, Darjeeling 734101 India
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About

#16 of 181 hotels in Darjeeling
Location
Cleanliness
Service
Value
Travellers' Choice
The Elgin is the oldest heritage hotel in Darjeeling , built in 1887 it was the summer residence of the Maharajah (King) of Cooch Behar. The property was then leased and run by succession of British families the last being Madame Nancy Oakley . It was then acquired by Mr K.C Oberoi of the Oberoi family of Hoteliers fame in 1969 and has been run and managed by the Elgin Hotels & Resorts Chain to this day . The Elgin brand which now owns and operates 4 Heritage Hotels & Resorts in the region of Darjeeling & Sikkim is headed by its Managing Director Mr B.R Oberoi fondly known as Diamond Oberoi .
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Full view
Property amenities
Free parking
Free internet
Free breakfast
Airport transportation
Banquet room
Meeting rooms
Spa
24-hour security
Parking
Public wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Car hire
Taxi service
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Fireplace
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Seating area
Bottled water
Clothes rack
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Historic Hotel
Languages Spoken
English, Hindi
682Reviews20Q+A100Room tips
Traveller rating
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Popular mentions
Thakkuri wrote a review Feb 2021
Dubai, United Arab Emirates16 contributions
I like trying new hotels for myself and Family while traveling fr business.Elgin is a well known Heritage hotel and I had an Amazing stay here.Mr.Badal the Manager,Ashok, Jason, Manish,Sharon,Narendra,Dawa,Prashant,Akshay,Sanjay,Sanjay,Suman,Umesh n House keeping team made it even more welcoming n warm.Great Location,Modern clean Rooms, Good choices of Breakfast and freshly made food. Thank You 🙏🏽
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Date of stay: November 2020Trip type: Travelled on business
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Barbara A wrote a review Jan 2021
Goa, India412 contributions206 helpful votes
We had an excellent experience in this hotel. The room was well appointed with a comfortable bed and great little amenities like a robe. The staff was so accommodating and would help you as soon as possible. The food was great and especially loved the fish pie and roasted chicken. We would go into the sitting room and sit at fireplace and have high tea or drinks. This is a great place and will come back again.
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Date of stay: January 2021
Location
Cleanliness
Service
Room Tip: We were in new wing which was excellent
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1 Helpful vote
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Response from ELGIN GUEST RELATIONS, General Manager at The Elgin, Darjeeling
Responded 3 weeks ago
Dear Madam ! Our heartfelt gratitude to you ! We will be certainly sharing your feedback with our team members and everyone will be delighted to hear of your praise and wonderful feedback ! Once again we look forward to serving you again ! The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same time also provide our guests with the best of the modern amenities , the idea is to strike the right balance between the old world charm of the yesteryears and the modern amenities of our current times to make the guest experience a truly delightful and memorable one . My Warmest regards, Mr Badal Majumdar, General Manager, The Elgin , Darjeeling, Telephone - +91-354-2257226 /2257227 Front Desk Mobile- +91- 8420199177 The Elgin Central Reservations - +91-33-40646300 Email - reservations@elginhotels.com
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Mohit666 wrote a review Dec 2020
Kolkata (Calcutta), India2 contributions
it's a 2 star hotel , if you looking for a family hotel and service book MAYFAIR , elgin has worst of staff in F&B , rooms are broken types it's not even close to a 2 star .Worst experience I had in my life.
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Date of stay: December 2020Trip type: Travelled with family
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Response from ELGIN GUEST RELATIONS, Owner at The Elgin, Darjeeling
Responded 25 Dec 2020
Dear Sir ! We apologise for the miscommunication and misunderstanding with our food and beverage team member , We would like you to know that we have briefed the particular member of our team and shared your comments with him. We are glad that you liked another property in Darjeeling and have gone to lengths to promote it also . We are happy to know your interesting point of view and would like to know that both ELGIN and MAYFAIR are equally good hotels and resorts in Darjeeling . We don't compete with each other but rather complement each other . Once again we apologise to you ! The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same time also provide our guests with the best of the modern amenities , the idea is to strike the right balance between the old world charm of the yesteryears and the modern amenities of our current times to make the guest experience a truly delightful and memorable one . My Warmest regards, Mr Badal Majumdar, General Manager, The Elgin , Darjeeling, Telephone - +91-354-2257226 /2257227 Front Desk Mobile- +91- 8420199177 The Elgin Central Reservations - +91-33-40646300 Email - reservations@elginhotels.com
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Sagnik Ghosh wrote a review Nov 2020
Kolkata (Calcutta), India21 contributions
+1
The Elgin Darjeeling is THE BEST resort to spend your vacation in if you want to go to a second home rather than a hotel. Once you enter the hotel, you would want to stay there forever. The lounge is filled with artworks and curios which gives the place an ambience that cannot be described in words. The staff is proficient, caring and respectful in each and every way led by the manager Mr. Badal Majumdar, who was very helpful during a certain sudden emergency which befell us during our stay. The rooms are cozy and clean. Keeping the pandemic in mind the rooms are well sanitised as well. Running hot water is always on the tap. Room service is exceptional. Restaurant is immaculate with excellent quality food. We also had the honour to meet the owners of this hotel Mr. Brij Raj Oberoi and his lovely wife Mrs Nimmi Oberoi. They are the main reason why The Elgin Darjeeling, is the way it is for so many years. Mr. Diamond Oberoi and Mrs. Nimmi Oberoi are not hoteliers, they are artists... Who are extremely passionate and caring about all their hotels. As his name suggests Mr. Oberoi is an absolute Gem of a person to be acquainted with. Having a cup of tea and a conversation with the Dynamic Duo was probably one of the best parts of my vacation. Finally my review cannot end without mentioning 'Casper' , the very lovable and playful lab who greets you on your arrival to this hotel. An absolute powerhouse. He's so adorable that you will definitely miss him once you leave. Book your stay with them if you want a true heritage experience for the right value for money.
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Date of stay: November 2020Trip type: Travelled with family
1 Helpful vote
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Response from ELGIN GUEST RELATIONS, Owner at The Elgin, Darjeeling
Responded 20 Dec 2020
Dear Sir ! Our heartfelt gratitude to you ! We will be certainly sharing your feedback with our team members and everyone will be delighted to hear of your praise and wonderful feedback ! Once again we look forward to serving you again ! The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same time also provide our guests with the best of the modern amenities , the idea is to strike the right balance between the old world charm of the yesteryears and the modern amenities of our current times to make the guest experience a truly delightful and memorable one . My Warmest regards, Mr Badal Majumdar, General Manager, The Elgin , Darjeeling, Telephone - +91-354-2257226 /2257227 Front Desk Mobile- +91- 8420199177 The Elgin Central Reservations - +91-33-40646300 Email - reservations@elginhotels.com
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Nilanjan S wrote a review Nov 2020
Kolkata (Calcutta), India247 contributions173 helpful votes
I talk with them during Covid time during end of Sept for a booking at the end of 2020, if everything goes well. They informed me about the Covid test and send a good rate for the booking. I waited for a month and half to get the situation better and asked for booking confirmation in early Nov for end of 2020. They are generally late on responding mail. When they respond back, they just shoot the price with 5k+, than what was quoted me back. When I asked the reason they said, as demand went up we also gone up and I enquired them during their bad time. So NO promise to keep from this hotel. This is business these pranksters are doing.
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Date of stay: November 2020
1 Helpful vote
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Response from ELGIN GUEST RELATIONS, Owner at The Elgin, Darjeeling
Responded 20 Dec 2020
Dear Sir ! We apologise for the miscommunication and misunderstanding with our central reservations team with regards to the rates, we follow a system generated pricing which has been programmed to increase and fall depending on the occupancy at the time so as tp give you the best available rate at the time of your booking request which is now standard practise with all star category hotels resorts and airlines . The method employed is called yield management . Once again we apologise that our particular reservations associate was unable to communicate this to you effectively. The Elgin was built in 1887 and being a listed heritage property, the Elgin management is doing its level best to preserve the history and ambiance of the property and at the same time also provide our guests with the best of the modern amenities , the idea is to strike the right balance between the old world charm of the yesteryears and the modern amenities of our current times to make the guest experience a truly delightful and memorable one . My Warmest regards, Mr Badal Majumdar, General Manager, The Elgin , Darjeeling, Telephone - +91-354-2257226 /2257227 Front Desk Mobile- +91- 8420199177 The Elgin Central Reservations - +91-33-40646300 Email - reservations@elginhotels.com
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PRICE RANGE
US$112 - US$316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
elgin darjeeling hotel darjeeling, elgin hotel darjeeling
LOCATION
IndiaWest BengalDarjeeling DistrictDarjeeling
NUMBER OF ROOMS
35
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Frequently Asked Questions about The Elgin, Darjeeling
Which popular attractions are close to The Elgin, Darjeeling?
Nearby attractions include Mahakal Temple (0.2 km), Happy Valley Tea Estate (0.4 km), and Dali Monastery (0.1 km).
What are some of the property amenities at The Elgin, Darjeeling?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at The Elgin, Darjeeling?
Top room amenities include a flat screen TV, a desk, and a fireplace.
What food & drink options are available at The Elgin, Darjeeling?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Elgin, Darjeeling?
Yes, free parking is available to guests.
What are some restaurants close to The Elgin, Darjeeling?
Conveniently located restaurants include Sonam's Kitchen, Tom & Jerry's, and Himalayan Coffee.
Does The Elgin, Darjeeling have an airport shuttle?
Yes, The Elgin, Darjeeling offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Elgin, Darjeeling located near the city centre?
Yes, it is 0.8 km away from the centre of Darjeeling.
Are any cleaning services offered at The Elgin, Darjeeling?
Yes, dry cleaning and laundry service are offered to guests.
Does The Elgin, Darjeeling offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at The Elgin, Darjeeling?
The staff speaks multiple languages, including English and Hindi.