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The Raintree Hotel, St.Mary's

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797 Reviews from our TripAdvisor Community

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Showing 747: English reviews
Denver CO
Reviewed 1 week ago NEW

I had a room booked at Raintree in January. Due to untoward city protests, I was unable to reach Chennai on that day of my booking. The hotel refused to refund or give credit towards my booking. It was very unethical for the hotel to not consider the genuine problem of city not accessible due to Jallikattu protests. I was...

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Helpful?
1Thank Anu P
Reviewed 1 week ago

Both my husband and I were looked after by the courteous,kind and smiling Staff , who went out of their way to make our stay pleasant .We stayed at Raintree every other day during our trip to Chennai.The room service did an outstanding job of packing delicious breakfast to go way too early in the morning on two days of...

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1Thank Lakshmi N
SamySakthivelStMarys, General Manager at The Raintree Hotel, St.Mary's, responded to this review

Dear Ms. Lakshmi, Vanakkam! Thank you very much for the fabulous review and feedback such as yours always motivates us to enhance our services and continue with our best practices. I will convey your appreciation to my team. Me & my team join together in wishing you fabulous year ahead!. If there is anything else you need for your next...

Reviewed 1 week ago

70+ guests from Australia, London, US and China, travelled to Chennai to attend my daughter's wedding. After extensive search I settled on Raintree St Marys, Alwarpet. Raintree provided the best experience for every single guest. Excellent service, Fantastic food (both Indian and western), beautiful decor, very comfortable rooms and impeccable room service. All our Australian guests will never forget the...

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Helpful?
2Thank Raji S
SamySakthivelStMarys, General Manager at The Raintree Hotel, St.Mary's, responded to this review

Dear Ms. Raji, Vanakkam! Thank you very much for the fabulous review and feedback such as yours always motivates us to enhance our services and continue with our best practices. I will convey your appreciation to my team. Me & my team join together in wishing your daughter a very happy married life & fabulous year ahead!. If there is...

Vancouver, Canada
Reviewed 1 week ago via mobile

We were in a King Club room that was spacious, quiet, & beautifully appointed with a bed so comfortable it was difficult to get up; but the spectacular breakfast buffet and the south East Indian filter coffee was a lure to get the day started. We loved our days in Chennai, largely due to the warm attentiveness of all the...

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2Thank TheReids
SamySakthivelStMarys, General Manager at The Raintree Hotel, St.Mary's, responded to this review

Dear Mam/Sir, Vanakkam! Thank you very much for the fabulous review and feedback such as yours always motivates us to enhance our services and continue with our best practices. I will convey your appreciation to my team. Me & my team join together in wishing you a fabulous year ahead!. If there is anything else you need for your next...

Cambridge, United Kingdom
Reviewed 1 week ago

I stayed here for several days while on business in Chennai. The hotel is on a reasonably quiet street, and modern in design and furnishings. All of the staff were very friendly and helpful. They changed my room to a quieter location without a fuss, and were solicitous of how we liked the food and the hotel facilities. The rooms...

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2Thank Paul E
SamySakthivelStMarys, General Manager at The Raintree Hotel, St.Mary's, responded to this review

Dear Paul, Vanakkam! Thank you very much for the fabulous review and feedback such as yours always motivates us to enhance our services and continue with our best practices. I will convey your appreciation to my team. Me & my team join together in wishing you a fabulous year ahead!. If there is anything else you need for your next...

Dubai, United Arab Emirates
Reviewed 1 week ago

Excellent hotel, even though the AC's in the rooms is a bit severe, the staff are very friendly and very welcoming The Roof top restaurant has a great ambience The hotel is very good value for money, well worth considering

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Thank Jeff M
SamySakthivelStMarys, General Manager at The Raintree Hotel, St.Mary's, responded to this review

Dear Jeff, Vanakkam! Thank you very much for the fabulous review and feedback such as yours always motivates us to enhance our services and continue with our best practices. I will convey your appreciation to my team. Me & my team join together in wishing you a fabulous year ahead!. If there is anything else you need for your next...

New Delhi, India
Reviewed 1 week ago via mobile

I stayed at the rain tree hotel on St Mary's Road for 3 nights during a business trip. From the airport I accidentally took a cab to the Anna salai one. Upon letting them know of the mix up, the staff promptly provided a hotel Innova for transfer to the correct hotel and didn't charge me. From there the service...

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Helpful?
Thank Arjun S
SamySakthivelStMarys, General Manager at The Raintree Hotel, St.Mary's, responded to this review

Dear Mr. Arjun, Vanakkam! Thank you very much for the fabulous review and feedback such as yours always motivates us to enhance our services and continue with our best practices. I will convey your appreciation to my team. Me & my team join together in wishing you a fabulous year ahead!. If there is anything else you need for your...

Reviewed 2 weeks ago via mobile

I stayed in this hotel and booked 2 rooms and while checking out,on reception the duty manager told me that I have to pay RS.17,980 and I gave him RS.16,000 in cash and asked him to debit my rest of amount from my debit card as I didn't had the change but accidentally he debited RS.17,980 from my card.I checked...

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Helpful?
1Thank Sameer T
SamySakthivelStMarys, General Manager at The Raintree Hotel, St.Mary's, responded to this review

Dear Mr. Sameer, Vanakkam! Thank you very much for the fabulous review and feedback such as yours always motivates us to enhance our services and continue with our best practices. I will convey your appreciation to my team. Me & my team join together in wishing you a fabulous year ahead!. If there is anything else you need for your...

Reviewed 2 weeks ago via mobile

It was one awesome period of stay with The Raintree St.Mary's road branch. They were extremely helpful at some worst scenario and maintained the credibility to the core. The best in chennai to get the exotic feel of stay.

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Thank kamy17
SamySakthivelStMarys, General Manager at The Raintree Hotel, St.Mary's, responded to this review

Dear Ms. Kamala, Vanakkam! Thank you very much for the fabulous review and feedback such as yours always motivates us to enhance our services and continue with our best practices. I will convey your appreciation to my team. Me & my team join together in wishing you a fabulous year ahead!. If there is anything else you need for your...

Reviewed 3 weeks ago via mobile

Impromptu booking led us to this place. Small little gem in Chennai, access is easy to all key places. Rooms are okay but a big shout out to the team. Who try hard to keep your stay as friendly and comfortable as possible. Last but not least - Food which is really good. Three speciality restaurant on the property ensures...

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Helpful?
Thank Inder K
SamySakthivelStMarys, General Manager at The Raintree Hotel, St.Mary's, responded to this review

Dear Inder, Vanakkam!!! Thank you very much for the fabulous review and feedback such as yours always motivates us to enhance our services and continue with our best practices. I will convey your appreciation to my team. Me & my team join together in wishing you a fabulous year ahead!. If there is anything else you need for your next...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Five star hotel with 108 state-of-art rooms including 2 suites, swimming pool, gym and health spa. The best "Eco friendly" hotel in South India. ... more   less 

Additional Information about The Raintree Hotel, St.Mary's

Address: 120 St. Marys Road | Alwarpet, Chennai (Madras) 600018, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Price Range: €79 - €136 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Raintree Hotel, St.Mary's 4.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
The Raintree Hotel, St.Mary`s Hotel Chennai (Madras)
Rain Tree Hotel
The Rain Tree Hotel Chennai
Hotel Style:
#1 On the Beach Hotel in Chennai (Madras)
#3 Romantic Hotel in Chennai (Madras)
#5 Family Hotel in Chennai (Madras)
#6 Luxury Hotel in Chennai (Madras)
#6 Business Hotel in Chennai (Madras)
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Questions & Answers

Here's what travellers have asked, with answers from The Raintree Hotel, St.Mary's staff and other travellers.
7 questions
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Questions? Get answers from The Raintree Hotel, St.Mary's staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms that were given to us on each day of our stay were comfortable, not at all noisy.”
 of 5 bubbles lakshmin44, 14 Feb 2017 | Read review
“7th floor rooms might be noisy because the rooftop bar is on the 8th floor. Odd numbered rooms could be quieter than even numbered ones.”
 of 5 bubbles PE-0987, 12 Feb 2017 | Read review
“Select CP plan instead of MAP while booking if you are a vegetarian”
 of 5 bubbles Punyatma, 19 Jan 2017 | Read review
“Could ask for city facing rooms”
 of 5 bubbles DILIPBalakrishnan, 8 Jan 2017 | Read review
“choose the rooms on the 6th floor”
 of 5 bubbles rahulgautam, 7 Jan 2017 | Read review
5 of 5