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Grand by GRT Hotels

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Grand by GRT Hotels
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800 Reviews from our TripAdvisor Community

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Showing 764: English reviews
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Reviewed yesterday NEW

Stayed here for a day a month ago along with couple of friends. While the hotel itself was good with all amenities & centrally located, some of the staff behavior was a major letdown. The front office supervisor (Clifford or Clifton), was especially rude & this was not at all expected from GRT! The service during breakfast was not great...

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Helpful?
Thank Mavis R
Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

Fantastic location. Efficient and friendly staff. Extremely good value for money. Standard 4 star hotel rooms with comfortable beds. But can be given 5 star standard. No specific complaints or faults. Wide spread buffet breakfast. Spoilt for choice. Left our bags at concierge with no hassle Staff were friendly, courteous and attentive. Overall it was a pleasant stay. Will definitely...

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Helpful?
Thank ThilakamRaju
Herts
Reviewed 4 days ago NEW

Stayed here for 2 days, good location, very clean hotel and rooms, polite friendly staff, varied and tasty food, including Mr Whippy style ice cream lovely a great start to our 2 week tour of southern india

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Helpful?
Thank cosworth
ChennaiGrtgrand, Front Office Manager at Grand by GRT Hotels, responded to this review

Vanakkam and Good Wishes Dear Guest, Many thanks for taking the time to share your recent experience you had with us in detail on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels. Thank you for highlighting the Staff, Location advantages and our Hospitality which we will share with our team and they will be delighted and...

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

Enjoyed the stay. Hotel rooms were comfortable and hotel personnel friendly. The hotel is quite pricey mostly due to all the taxes collected. Honestly the amount of tax is exorbitant. We were told that the taxes is newly implemented. Easy access to TNagar & Pondi Bazaar.

Review collected in partnership with this hotel
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Helpful?
Thank kumuthinic
ChennaiGrtgrand, Front Office Manager at Grand by GRT Hotels, responded to this review

Vanakkam and Good Wishes Dear Guest, Many thanks for taking the time to share your recent experience you had with us in detail on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels. Thank you for highlighting the Staff, Location advantages and our Hospitality which we will share with our team and they will be delighted and...

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

Nice rooms, spacious. Liked the decor Ambience was excellent. Great breakfast. Spoilt for choice. Left our bags at conceige with no hassle Staff was friendly and courteous. Will definately come back again and again.

Review collected in partnership with this hotel
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Helpful?
Thank Drshamalak
ChennaiGrtgrand, Front Office Manager at Grand by GRT Hotels, responded to this review

Vanakkam and Good Wishes Dear Guest, Many thanks for taking the time to share your recent experience you had with us in detail on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels. Thank you for highlighting the Staff, Culinary Offerings and our Hospitality which we will share with our team and they will be delighted and...

Lucknow
Reviewed 6 days ago NEW

It is a very good property, centrally located. Very friendly staff. Good food. Variety of choices for buffet breakfast. Very good service. Rooms are also very nice and big in size. Would recommend to friends and relatives.

Review collected in partnership with this hotel
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Helpful?
Thank NarendraLucknow
ChennaiGrtgrand, Front Office Manager at Grand by GRT Hotels, responded to this review

Vanakkam and Good Wishes Dear Guest, Many thanks for taking the time to share your recent experience you had with us in detail on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels. Thank you for highlighting the Staff, Culinary Offerings and our Hospitality which we will share with our team and they will be delighted and...

Auckland, New Zealand
Reviewed 1 week ago via mobile

Fantastic location. Efficient and friendly staff. Extremely good value for money. Standard 4 star hotel rooms with comfortable beds. No specific complaints or faults. Wide spread buffet breakfast with live counter for eggs and South Indian specialty options. Will definitely stay again without hesitation. The only minor negative point: towels provided were small and low quality. Could be improved.

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Helpful?
Thank shal84
ChennaiGrtgrand, Front Office Manager at Grand by GRT Hotels, responded to this review

Vanakkam and Good Wishes Dear Guest, Many thanks for taking the time to share your recent experience you had with us in detail on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels. Thank you for highlighting the Staff, Culinary Offerings and our Hospitality which we will share with our team and they will be delighted and...

Sydney, Australia
Reviewed 1 week ago

We stayed at this hotel twice throughout our trip in India. This was one of the best hotels in India. It was close to shops and other restaurants. The place had a hipster vibe to it. The food was just amazing! YUMMY! And we got to see a flash mob done by the staff of GRT! Will recommend this place...

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Helpful?
Thank mj942017
ChennaiGrtgrand, Front Office Manager at Grand by GRT Hotels, responded to this review

Vanakkam and Good Wishes Dear Guest, Many thanks for taking the time to share your recent experience you had with us in detail on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels. Thank you for highlighting the Staff, Location advantages, Culinary Offerings and our Hospitality which we will share with our team and they will be...

Lucon, France
Reviewed 1 week ago

this hotel is very nice, and good services. all people are great, for my first time in india, it's a very good souvenir. the room service is a great service, at every time, you can call for anything else.

Review collected in partnership with this hotel
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Helpful?
Thank stephane_verrier
ChennaiGrtgrand, Front Office Manager at Grand by GRT Hotels, responded to this review

Vanakkam and Good Wishes Dear Guest, Many thanks for taking the time to share your recent experience you had with us in detail on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels. Thank you for highlighting the Staff, Room Service, Call-1, Culinary Offerings and our Hospitality which we will share with our team and they will...

Port Louis, Mauritius
Reviewed 1 week ago

Some of the supervisory staff are clearly in need of training in customer care and service in the hospitality industry. Many others are well-groomed and, fortunately, do come to their rescue in time to save the situation.

Review collected in partnership with this hotel
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1Thank Megh P
ChennaiGrtgrand, Front Office Manager at Grand by GRT Hotels, responded to this review

Vanakkam and Good Wishes Dear Guest, Many thanks for taking the time to share your recent experience you had with us in detail on Trip Advisor and sharing your valuable feedback about Grand by GRT Hotels. Thank you for highlighting the Staff, Culinary Offerings and our Hospitality which we will share with our team and they will be delighted and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
GRAND by GRT Hotels, the best four star accommodations in India, has on offer the best possible lodging in town. With over 133 rooms of sheer luxury, GRT Grand provides rooms for the travelling executive at most affordable rates. Coupled with facilities such as in-house conference halls, convention centers and restaurants, we offer you our complete hospitality with a specially trained crew to make sure your stay with us is surely grand. ... more   less 

Additional Information about Grand by GRT Hotels

Address: 120 Sir Thyagaraya Road | T.Nagar, Chennai (Madras) 600017, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Price Range: €76 - €114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand by GRT Hotels 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Grt Grand Hotel Chennai (Madras)
Hotel Style:
#10 Spa Hotel in Chennai (Madras)
#12 Family Hotel in Chennai (Madras)
#12 Luxury Hotel in Chennai (Madras)
#22 Business Hotel in Chennai (Madras)
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Questions & Answers

Here's what travellers have asked, with answers from Grand by GRT Hotels staff and other travellers.
7 questions
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Questions? Get answers from Grand by GRT Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All good rooms”
 of 5 bubbles cosworth, 20 Mar 2017 | Read review
“Better check the room if you asked for one with a city-view and, at check-in, Reception assures you that you do have one reserved. It took us two days and 2 changes to land in one with city-view. Unfortunately it was a little more tired than the one without view. In case you want to dine at the buffet and the Restaurant Manager says there's no table available and strongly recommends that you dine in-room, dont take him seriously. Less than a minute later he was shown by a junior staff at least 5 empty tables which we could choose from. Incidentaly, the buffet continued to receive guests for another one and a half hours after we were seated. It was clear that some staff would rather have less to handle at their end!”
 of 5 bubbles 221meghp, 12 Mar 2017 | Read review
“Ask the reception to advise you.”
 of 5 bubbles Lutchman2015, 9 Mar 2017 | Read review
“Unless you are disabled try a room away from the internal lift bays on Level 5”
 of 5 bubbles DottieSydney, 6 Mar 2017 | Read review
“I stayed on the 8th floor and it was very quiet.”
 of 5 bubbles G4775QRpaulw, 16 Feb 2017 | Read review
5 of 5