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Park Hyatt Chennai

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Park Hyatt Chennai
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872 Reviews from our TripAdvisor Community

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Showing 800: English reviews
Gurugram (Gurgaon), India
Reviewed 2 weeks ago

Very bad. Stinking fruit basket. Toilet tap not working. Chocked wash basin. Cereals in the breakfast had smell. Poor quality of idli and vada in the breakfast. Poor minibar , actually empty mini bar. Hotel confirmed by mail the list of items in mini bar, but it empty.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 57saurabhy
AashimaSharma, General Manager at Park Hyatt Chennai, responded to this review

Dear 57saurabhy Thank you for posting review about your experience at Park Hyatt Chennai. Please accept my sincere apologies for the discomfort you had experienced. This is not indicative of the level of service to which we strive. Rest assured I have personally spoken with all the concerned Managers to ensure we have begun taking the necessary corrective actions to...

Reviewed 2 weeks ago via mobile

I was at the dining room for lunch with my friends last week. Though the spread was small we enjoyed the food very much. We ordered for a salmon steak that was suggested by the waiter, Navrit, and it was delicious. He was very courteous, helpful and friendly. It would be wonderful to visit again and be assisted by the...

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Helpful?
Thank Shravya R
AashimaSharma, General Manager at Park Hyatt Chennai, responded to this review

Dear Shravya R Thank you for taking the time to review us on Trip Advisor. Glad you relished the delectable salmon steak by our chefs. Navrit is thrilled to note your acknowledgment about his effort in this forum. Apart from buffet spread we have a la carte option also available for our guests. Please accept my sincere apology for the...

Reviewed 3 weeks ago

Had a great 1 week stay here after Christmas.Leisure and business stay. Very quiet, excellent soundproofing - no exterior traffic noise or from other guests.The hotel foyer and restaurants are beautiful featuring modern local artwork. Food is great- don't usually eat in hotel restaurants but they offered excellent local and regional cuisine in the dining room. The staff are exceptional...

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Helpful?
Thank Jan F
AashimaSharma, General Manager at Park Hyatt Chennai, responded to this review

Dear Jan F It is heartening to receive your compliments and thank you for sharing a review on Trip Advisor. I am delighted to note that the quality of service experience was superlative, you relished the regional delicacies and our team went all out to make your stay feel well-cared, this is the true essence of Park Hyatt - a...

Udaipur, India
Reviewed 3 weeks ago via mobile

Visited last year n stayed for 3 days...it was one of the best experienced ever...Beautiful Interiors with Comfortable Rooms..Staff are on their excellence...Enjoyed Swimming pool...Gym...Specially tasty food...God Bless you all..

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Helpful?
Thank Wasim K
AashimaSharma, General Manager at Park Hyatt Chennai, responded to this review

Dear Wasim K Please accept my heartfelt gratitude for placing your kind compliments and sharing this feedback with the online traveller’s community. I am glad that my team surpassed your expectations in terms of service. I am delighted to note that you liked our boutique residential design and relished the delectable cuisine. We once again thank you for having chosen...

Chennai (Madras), India
Reviewed 3 weeks ago via mobile

This was our first visit to Hyatt and we wanted to make our anniversary a very special one. It was indeed a very memorable experience. The rooms were well maintained and cozy. From the room we had a good view of the Guindy forests. The air conditioning was just right. I had asked for a quiet room and it couldn't...

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Helpful?
Thank Tulechat
AashimaSharma, General Manager at Park Hyatt Chennai, responded to this review

Dear Tulechat Thank you for choosing to stay with us and also for sharing this wonderful review. Glad you relished the delectable breakfast & Indonesian spread by our Chefs. Have made a note for adding spicy Indian paratha to the spread. With regards to your comment on providing shaded area at the roof top pool, please be informed that at...

Chennai, India
Reviewed 3 weeks ago

This hotel is located in Channai City central. Easily access to the famous places like marina beach, st.thomas church etc. this hotel's facilities are very nice as 5 level hotel. very hyginic and clean to stay in this hotel for family and all. finally, Restourant in Ground floor is very nice and delicious. I strongly recommend this hotel to all...

Review collected in partnership with Hyatt Hotels
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Thank bongkeunc
AashimaSharma, General Manager at Park Hyatt Chennai, responded to this review

Dear bongkeunc Thank you so much for placing your appreciative feedback about Park Hyatt Chennai and also recommending us. I am delighted to note that you liked hotel’s location, restaurants & relished the delectable cuisines. We’re certainly looking forward to welcoming you with family back to Park Hyatt Chennai. Warm regards Aashima Sharma

Bengaluru, India
Reviewed 4 weeks ago

I normally don't do reviews. But this one is imperative because these guys redefine hospitality and customer satisfaction. For a business traveller who shuttles in and out of hotels ever so frequently, it can become monotonous since all 5 star hotels have much the same to offer in terms of service and quality and it's mostly very good. But these...

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Helpful?
Thank 981kashisht
AashimaSharma, General Manager at Park Hyatt Chennai, responded to this review

Dear 981kashisht Thank you for an splendid review on Trip Advisor. I’m happy to know that our team succeeded in providing you with warm, intuitive and immaculate service throughout your stay. Gaurang & Jimmy are overjoyed to learn of your appreciation in this forum. We are honoured to be your preferred choice of hotel when you are in Chennai and...

Reviewed 4 weeks ago

Located in the Guindy area, next to the other popular chains of ITC, Westin etc. – this hotel stands out in the levels of luxury and indulgence it provides to its guests. You will be rewarded with the pampering, class and service worth the money you paid for it! LOCATION: Though it is located in a congested area like Guindy...

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Helpful?
Thank Prasanna V
AashimaSharma, General Manager at Park Hyatt Chennai, responded to this review

Dear Prasanna V Thank you so much for your wonderful review. I am delighted to note that the quality of service experience was superlative and you left with an overall positive impression of our hotel. Your recognition on ambience, location, delectable cuisine and the gym is well received with delight. The Flying Elephant is indeed a happening & preferred place...

Reviewed 4 weeks ago

We had my sister's wedding in Park Hyatt recently and I must say it couldn't have gone better. The arrangements, service, staff and care by the hotel was top notch. Each and every guest was impressed on how beautiful the hotel was and how well conducted the entire event was. We couldn't have done it without Ankita, The event manager,...

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Thank Katha B
AashimaSharma, General Manager at Park Hyatt Chennai, responded to this review

Dear Katha B Thank you so much for placing your encouraging feedback from your recent stay with us at Park Hyatt Chennai. Your words of praise on team efforts & hotel facilities have been received with delight by the team. I am glad that Ankita, Chef Himmat and the team surpassed your expectations in terms of service. I can assure...

Brisbane, Australia
Reviewed 4 weeks ago

We stayed at the Park Hyatt Chennai for four nights over the New Year's period. The hotel is an architectural delight while managing to maintain an element of warmth. For the most part, the service was as expected, although one incident with a staff member that was servicing our room while I was sick in bed with minor traveller's sickness,...

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Helpful?
Thank Shannon K
AashimaSharma, General Manager at Park Hyatt Chennai, responded to this review

Dear Shannon K Thank you for taking the time to place your feedback online. We are delighted to note that you noticed the distinguishing details that make for a Park Hyatt Experience. We were extremely disappointed that we failed on the occasion of housekeeping service to meet your reasonable expectation. Please accept my sincere apology for the discomfort you experienced....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
Official Description (provided by the hotel)
Thoughtfully understated yet contemporary in design, Park Hyatt Chennai offers discerning business and leisure travellers their personal address in the city. Located next to the governor's residence, alongside the Guindy Forest Reserve, this serene sanctuary is at close proximity to the airport and prime business districts of the city. Some of the key features of the hotel include the dynamic, multi-level restaurant, The Flying Elephant,the all-day dining restaurant serving peninsular Indian and classic western cuisine - The Dining Room, the award-winning Antahpura Spa, a serene lily pond as the central focal point of the hotel and an infinity edge pool on the rooftop that captures breathtaking views of the city. ... more   less 

Additional Information about Park Hyatt Chennai

Address: 39 Velachery Road | Near Raj Bhavan, Chennai (Madras), India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Price Range: €102 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Chennai 5*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation, Travelocity and Priceline so you can book your Park Hyatt Chennai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Business Hotel in Chennai (Madras)
#4 Spa Hotel in Chennai (Madras)
#4 Luxury Hotel in Chennai (Madras)
#6 Romantic Hotel in Chennai (Madras)
#8 Family Hotel in Chennai (Madras)
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Questions & Answers

Here's what travellers have asked, with answers from Park Hyatt Chennai staff and other travellers.
20 questions
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Chennai (Madras), India
3 months ago
Singapore, Singapore
Singapore, Singapore
Byron Bay, Australia
over a year ago

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Questions? Get answers from Park Hyatt Chennai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on 7th floor were lovely”
 of 5 bubbles DaisyLovesHolidays, 21 Feb 2017 | Read review
“Rooms with a view is a must”
 of 5 bubbles 496antonyp, 15 Feb 2017 | Read review
“Park view king room”
 of 5 bubbles JanF752, 1 Feb 2017 | Read review
“Ensure you make some time to visit the pool and spa and eat in The Dining Room”
 of 5 bubbles daisyellison, 24 Jan 2017 | Read review
“Rooms facing lily pond are away from traffic but soundproofing is good throughout.”
 of 5 bubbles ohfb, 21 Jan 2017 | Read review
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