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ITC Grand Chola, Chennai

CancelonUS$212*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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ITC Grand Chola, Chennai
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2,578 Reviews from our TripAdvisor Community

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There are newer reviews for ITC Grand Chola, Chennai
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Showing 2,491: English reviews
Alpharetta, Georgia
Reviewed 26 February 2017 via mobile

From the moment you arrive you know this place is special The resort itself reminds you from the outside of a las Vegas hotel As you enter you are greeted by a marble entry with marble and luxury everywhere you turn The rooms are amazing and if you get event the slithers upgrade your will not be disappointed as the...

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Helpful?
Thank costatlanta
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed our facilities and the overall hotel. It was a pleasure to have you with us and we would sincerely look forward to...

Kuala Lumpur, Malaysia
Reviewed 25 February 2017

I am interested in booking a room at your hotel. Has it been officially declared that it is a 7 star hotel? Thank you. Im sorry, i heard a lot about your hotel and its excellent seervices and would like to confirm if it is a 7 star hotel.. Thank you.

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Helpful?
Thank Jessintha23
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for showing interest in our property. You would be delighted to know that we are classified as a 5 Star Deluxe hotel- the highest classification in the country, and rated as one of the finest in the world. We are known to maintain the highest Quality standards. Do let us know if we can help...

Reviewed 25 February 2017 via mobile

Stayed at this hotel for a business trip in February 2017 - hotel is amazing, marble staircase inside makes it look like a palace - room was spacious and clean - staff were always smiling, friendly and went out of their way to help you, pool area was beautiful and nice temp to swim in! Only two cons - you...

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Helpful?
Thank Kylie A
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed your stay with us and the services provided by our staffs. I have noted your concern on carpets at the hallway and...

Reviewed 25 February 2017

one word review for this bar "CLASS". Very good Ambiance with a very special cigar! Headliner is the talk of the town bringing back my good old memories! Need more of these Headliner sessions! Great job guys, Cheers!

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Helpful?
Thank Mohamed ali K
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed 'The Headliner' promotion at The Cheroot. It was a pleasure to have you with us and we would sincerely look forward to...

Reviewed 24 February 2017 via mobile

Spa is excellent. Rosline gave amazing, relaxing essence Chola treatment. Opt for the 90 minutes and get the head massage. Hotel staff are extremely helpful and friendly, loved the stay for business..

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Helpful?
Thank Holly A
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed your spa treatment at Kaya Kalp - The Royal Spa and also your overall stay with us. It was a pleasure to...

Bath, United Kingdom
Reviewed 24 February 2017

2 hours before i left for the airport i had an email saying my room was cancelled.I went back thru booking.com who were absolutely useless and uncaring. So i rang the duty manager myself and after some harsh words my room was reenstated. From that moment my stay could not have been better. The staff were truly excellent. Nothing was...

Review collected in partnership with this hotel
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Helpful?
Thank andrew b
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed your stay with us and the services provided by our staffs. It was a pleasure to have you with us and we...

Reviewed 24 February 2017

The mecca of good music- Cheroot! This bar is exquisite looking and has some of the best acoustics in Chennai. The sound is simply amazing and since they have started getting big name bands, I have become a fan! Last saturday my friends and I visited this place after a whatsapp message of the gig details was received. The band...

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Helpful?
Thank Vinayak C
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you and your friends enjoyed at The Cheroot. It was a pleasure to have you with us and we would sincerely look forward to...

Reviewed 24 February 2017

This place is a "must go" for all music lovers in Chennai. Watch out for some of the finest bands in the country coming to Chennai at Cheroot. A new offer they rightly call "The Headliner". Amazing rock music followed by a DJ and some fabulous booze at great prices.

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Helpful?
Thank ABHISHEK S
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed The Cheroot and the new promotion 'The Headliner'. It was a pleasure to have you with us and we would sincerely look...

A TripAdvisor Member
1 review
Reviewed 23 February 2017 via mobile

The hotel looks majestic & you are made to feel like royalty by the staff as soon as you step into the palatial lobby. I have stayed here before & everytime I am impressed by the selection at the buffets and the beautiful room features. This time though I was struck by the personal touch & service of Bell Hop...

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Helpful?
Thank A TripAdvisor Member
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed the breakfast spread and the facilities provided in the room. I would also like to thank you for appreciating our staff Ansel...

Reviewed 23 February 2017

Very well located, well motivated staff, happy and welcoming. Room service was excellent, Conceirge department Habeeb and Micheal are wonderful. Restaurant staff amazing, security team. Generally so amazed, best room in my life so far.

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Helpful?
Thank Osbert A
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you liked the room and the services. I would also like to thank you for appreciating our staff Habeeb and Micheal and they are...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more   less 

Additional Information about ITC Grand Chola, Chennai

Address: No 63 Mount Road | Guindy, Chennai (Madras) 600032, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Price Range: €148 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Chola, Chennai 5*
Number of rooms: 600
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotwire, Hotels.com, Orbitz, Cancelon, Cheap Tickets, getaroom.com, Priceline, TripOnline SA and HotelQuickly so you can book your ITC Grand Chola, Chennai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Spa Hotel in Chennai (Madras)
#2 Luxury Hotel in Chennai (Madras)
#2 Business Hotel in Chennai (Madras)
#5 Romantic Hotel in Chennai (Madras)
#6 Family Hotel in Chennai (Madras)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Chola, Chennai staff and other travellers.
20 questions
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Questions? Get answers from ITC Grand Chola, Chennai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with swimming pool view”
krazikams, 22 May 2017 | Read review
“I stayed in "The Towers", which has a separate and personal check-in process. Very nice option. Get the Spa package.”
B2054DJmichaelc, 21 May 2017 | Read review
“Lady travelers, be sure to stay at Eva Room!”
RCD109, 19 May 2017 | Read review
“Book through the SPG website for free internet. Ask for rooms in the tower block.”
SwingSingh, 18 May 2017 | Read review
“well my rooms was at north wing. superb location with private lobby”
Veejay_Vj, 18 May 2017 | Read review
5 of 5
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US$212* /night
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Prices are for 1 room, 2 adults
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