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ITC Grand Chola, Chennai

CancelonUS$212*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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ITC Grand Chola, Chennai
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2,577 Reviews from our TripAdvisor Community

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There are newer reviews for ITC Grand Chola, Chennai
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Showing 2,490: English reviews
Chennai (Madras), India
Reviewed 22 March 2017 via mobile

came for a walk in dinner and enquired for a show round... Miss Evangeline from Guest Relations explained everything and was so patiently explaining and took us to each restaurant.. Great hotel .. kudos...very excellent service

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Helpful?
Thank Vijayperumal
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you had a wonderful experience at our hotel. I would like to thank you for appreciating our staff Evangeline and she is glad to...

Reviewed 21 March 2017

Without doubt one of the greatest hotels I have stayed in PERIOD. Beautiful architecture, great service, excellent food, and great pool and relaxation. Just a pity I got very sick 3 days into my trip. It makes no difference if you are in a 5 star hotel when you are so sick. But was able to savour a bit of...

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Helpful?
Thank Terence H
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are glad to know that you enjoyed your stay with us. It was a pleasure to have you with us and we will sincerely look forward to welcoming you...

Bethlehem, Pennsylvania
Reviewed 21 March 2017

My room was huge and comfortable. Every amenity was available to me. The employees were helpful and provided for all my needs. The only two complaints I would have was there was no microwave in the room and the WIFI was not free. Otherwise I totally recommend this hotel as a wonderful place to stay.

Review collected in partnership with ITC hotels
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Helpful?
Thank ndlwmn
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are glad to know that you enjoyed your stay with us. It was a pleasure to have you with us and we will sincerely look forward to welcoming you...

Calgary, Canada
Reviewed 20 March 2017 via mobile

I spent a week at the Grand Chola in February 2017 and used one of the hotel drivers named Prabaharan B and he was great. I highly recommend him. He was courteous and a smooth driver. He avoided at least three accidents by being very sharp and paying attention to traffic. He had good English and was always where I...

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Helpful?
Thank Geoffrey C
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed your stay with us. I would also like to thank you for appreciating our staff Prabaharan B and he is glad to...

Reviewed 20 March 2017 via mobile

Beautiful hotel close by to the airport in Chennai. The hotel is very grand and the rooms are modern and fresh. I opted for room service as I was tired and on a quick trip. The paneer tika was incredible. Lovely pool area and plenty of dining and drinking options. Look forward to staying for longer on holiday sometime.

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Helpful?
Thank Derek B
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed your stay with us. We are glad to learn that you like the room, the pool and food at our hotel. It...

Reviewed 20 March 2017

We organized a corporate event at ITC Grand Chola, Chennai. The end to end support rendered by the staff was wonderful. They were always available on the go of a call. I was really impressed by their conduct. I will definitely consider organizing our future events here.

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Helpful?
Thank Manali M
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you had a wonderful experience at our hotel. It was a pleasure to have you all with us and we will sincerely look forward...

Reviewed 19 March 2017 via mobile

Had been to the itc Grand Chola for an annual get-together with office colleagues. As a part of a team building activity, we decided to conduct a "masterchef" kind of event at the venue. Nobody had tried it out before and hence we were circumspect about how we will pull this off. A critical part for the success of the...

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Helpful?
Thank krishna k
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you and your colleagues had a wonderful experience at our hotel. It was a pleasure to have you all with us and we will...

Bengaluru, India
Reviewed 19 March 2017

Recently, i stayed in ITC Grand Chola for 2 nights to attend a Leadership Conference. The experience was great. Very clean, good service and an ideal for corporate conferences or personal family events.

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Helpful?
1Thank muralipal
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are glad to know that you enjoyed the hospitality and services provided at our hotel. It was a pleasure to have you with us and we will sincerely look...

Wirral UK
Reviewed 17 March 2017

This is the first time that I have reviewed a hotel and not actually stayed there!! We had flown to Chennai from the UK via Dubai for 2 nights at the ITC Grande Chola prior to a 3 week tour of Tamil Nadu and Kerala. We took the Emirates chauffeur service from Chennai airport to the ITC. On arrival at...

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Helpful?
1Thank NeilandBarbara
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are glad to know that you enjoyed the hospitality and services provided at our hotel. I would also like to thank you for appreciating our staff Samir Ghose, Arjun...

Moscow, Russia
Reviewed 17 March 2017

Very good hotel with good infrastructure and service level. Rooms are also very comfortable with large beds, large bathroom and a lot of space. The only cons is that hotel do not provide free in room wifi.

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Helpful?
Thank Filippo B
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that the room and the service provided at our hotel. It was a pleasure to have you with us and we will sincerely look forward...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more   less 

Additional Information about ITC Grand Chola, Chennai

Address: No 63 Mount Road | Guindy, Chennai (Madras) 600032, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Price Range: €148 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Chola, Chennai 5*
Number of rooms: 600
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Chennai (Madras)
#2 Business Hotel in Chennai (Madras)
#2 Spa Hotel in Chennai (Madras)
#5 Romantic Hotel in Chennai (Madras)
#6 Family Hotel in Chennai (Madras)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Chola, Chennai staff and other travellers.
20 questions
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Questions? Get answers from ITC Grand Chola, Chennai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with swimming pool view”
krazikams, 22 May 2017 | Read review
“I stayed in "The Towers", which has a separate and personal check-in process. Very nice option. Get the Spa package.”
B2054DJmichaelc, 21 May 2017 | Read review
“Lady travelers, be sure to stay at Eva Room!”
RCD109, 19 May 2017 | Read review
“Book through the SPG website for free internet. Ask for rooms in the tower block.”
SwingSingh, 18 May 2017 | Read review
“well my rooms was at north wing. superb location with private lobby”
Veejay_Vj, 18 May 2017 | Read review
5 of 5
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US$212* /night
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Prices are for 1 room, 2 adults
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