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ITC Grand Chola, Chennai

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ITC Grand Chola, Chennai
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2,325 Reviews from our TripAdvisor Community

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Showing 2,247: English reviews
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Kolkata
Reviewed yesterday NEW

Very comfortable stay and overall experience is amazing..the property is huge and very well decorated. Overall it is an amazing hotel and you are going to have amazing and Royal grand experience for sure..

Review collected in partnership with ITC hotels
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Helpful?
Thank nirmalyap2017
Reviewed yesterday NEWvia mobile

My wife and I have been staying at the Chola since it was opened in Sept 2012. Our experience has always been very pleasant and memorable. We would like to recognize Urbashi, Champa, Selma, Chiranjeevi, Stalin, Habib and Sanjana for their dedication to the customer and for delivering results. Employees like these folks are the reason we have been back...

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Helpful?
Thank Rajishaker
Reading, United Kingdom
Reviewed yesterday NEWvia mobile

I can't fault this hotel on anything, it is so amazing. The staff are friendly and attentive. The atmosphere is so grand. Rooms are big and have every mod con you can wish for. There is an iPad in every room which lets you change your lights/aircon. Order your room service, and open your door. Such a luxury. Bathroom is...

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Helpful?
Thank ShirleyWilko
Hyderabad, India
Reviewed 2 days ago NEW

Luxury redefined ITC Grand Chola, named after Chola dynasty, Association matters and right association matters righteously. True to its commitment to protect Mother Nature, this luxury property has enduring message: “Responsible luxury”. You are attracted by many extravaganzas-seven exclusive restaurants, fully loaded bars, SPAs, two Gyms, swimming pools, suites and serviced apartments- of course for big price, will be a...

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Helpful?
Thank Subas C
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you liked the overall design and architecture of the hotel as well as our hospitality. Dhirendra, Nouphal, Divya, Sujosh, Lal Singh, Lok Thapa, Liu...

Dubai, United Arab Emirates
Reviewed 2 days ago NEWvia mobile

I sure will start with how welcoming and inviting are the people at the reception and the other staff at this hotel ! Everyone is very friendly and accommodating, very open and ready to hear about your needs. Grand Chola is a hotel museum like and give an impression of grandeur and solemnity. We were welcomed with a free drink...

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Helpful?
Thank Tzupy29
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed our hospitality. It was a pleasure to have you with us and we would sincerely look forward to welcoming you back soon!...

Dijon, France
Reviewed 3 days ago NEW

Room with bad smell due to humidity, cleanliness and maintenance of doors, mirror , lavatory and under lavatory at towel storage and also reuse of secondary packaging for vanity-case kit even crashed in the bin....TV not working, night light uncertain like xmas lights.... Repetition of orders at breakfast and Buffet, café rooms for a simple cup of coffee or to...

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Helpful?
Thank marie21706
Bangalore
Reviewed 3 days ago NEW

I've been traveling to Chennai and staying at ITC Chola for more than a couple of years now - and the infrastructure of this property is superb. Its huge, yet well planned. Comfortable rooms, good food (especially the local cuisine) and great service. Its proximity to the airport is another big advantage.

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Helpful?
Thank vmax23
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are glad to know that you enjoy staying with us. It was a pleasure to have you with us and we would sincerely look forward to welcoming you back...

India
Reviewed 3 days ago NEW

Was here for 2 hours for a townhall with the CEO. Although the facilities look impressive the refreshments were pathetic. They served tea and a biscuit which was really pathetic. You will get better tea from a road side seller. Infrastructure looked good as well as the ambience

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Thank abinjoy331
Reviewed 3 days ago NEWvia mobile

I visited ITC Grand Chola with my friends for a meet with them for the first time and I was just "WoooooW". The food is simply superb, pretty good luxurious interiors, amazing service and the ambience makes you to feel like you are in a royal palace. Visit it at least once in a life time :-)

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Helpful?
Thank Kamal J
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed your first visit to ITC Grand Chola along with your friends. It was a pleasure to have you all with us and...

Tamil Nadu, India
Reviewed 4 days ago NEWvia mobile

Very relaxing, the ambience is stunning, swimming pool and other features were awesome, the best I've visited ever in Chennai, delicious food, a scenic view from the towers, a really awesome night out there

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Thank Carlo_WanderLust

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more   less 

Additional Information about ITC Grand Chola, Chennai

Address: No 63 Mount Road | Guindy, Chennai (Madras) 600032, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Price Range: €156 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Chola, Chennai 5*
Number of rooms: 600
Reservation Options:
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Hotel Style:
#2 Business Hotel in Chennai (Madras)
#3 Luxury Hotel in Chennai (Madras)
#3 Spa Hotel in Chennai (Madras)
#5 Romantic Hotel in Chennai (Madras)
#6 Family Hotel in Chennai (Madras)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Chola, Chennai staff and other travellers.
18 questions
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Questions? Get answers from ITC Grand Chola, Chennai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Roof top floor overseeing the city will be the best visual feat”
 of 5 bubbles subaschandran1951, 19 Feb 2017 | Read review
“24 flood convenient for access to gym and swimming pool”
 of 5 bubbles marie21706, 18 Feb 2017 | Read review
“The tower rooms are the best”
 of 5 bubbles vmax23, 18 Feb 2017 | Read review
“Ask the concierge to help you plan for the local travel. Fast Track and Uber taxi services are extremely reasonable.”
 of 5 bubbles Jacob970, 15 Feb 2017 | Read review
“Near the elevators, long hallways”
 of 5 bubbles lornebailey, 14 Feb 2017 | Read review
5 of 5