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The Lotus Service Apartments

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The Lotus Service Apartments
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64 Reviews from our TripAdvisor Community

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Showing 59: English reviews
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Canton of Geneva, Switzerland
Reviewed 1 week ago

My wife and I stayed at this property for 5 nights. This was not our first time at this property as we had had a good experience during our past visits. The location is very good and plently of shopping and dining available within walking distance. The rooms are clean an well maintained. Two suggestions I would like to make...

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Helpful?
Thank Zermatt54
DURAIRAJSS, General Manager at The Lotus Service Apartments, responded to this review

Dear Guest, Many thanks for taking your time to review us in trip advisor. We are glad to have a valuable guest like you. We have taken your suggestion and assure you of our best service. We look forward to welcome you again in your future visit.

Reviewed 4 weeks ago via mobile

Was given Room 104. The exhaust fume from the kitchen and the smell remained in the room all day and night as the room is above the kitchen. Pathetic experience. Will never visit again. When I pointed out they had no explanation to offer and looked surprised. Said no one has ever complained. Then in a few minutes agreed that...

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Helpful?
Thank Nagaraj P
DURAIRAJSS, General Manager at The Lotus Service Apartments, responded to this review

Dear Mr.Nagaraj, Many thanks for taking the time to share your recent stay experience you had with us on Trip Advisor. We are sorry that your experience was not a good one like your previous stay, and we at The Lotus take great pride in extending our best hospitality possible, so it is of great concern about your feedback and...

Bengaluru, India
Reviewed 24 February 2017

I normally stay here. The rooms are good, breakfast is a good spread. Ambience is very good, particularly i should thank Darshan who normally takes care of my booking for corporates. The apartmetns is centrally located at T.Nagar which is a shopping paradise, with plenty of eating joints.Wifi connection is good. eThe rooms are clean & spacious. This is value...

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Helpful?
Thank aishwaryasuresh2000
DURAIRAJSS, General Manager at The Lotus Service Apartments, responded to this review

Dear Mr.Suresh, we thank you for your review in Trip advisor. We are glad to know that you had a comfortable stay with us and we are also focus towards best service to meet the comfort zone of all our guest. We look forward to welcome you back again in The Lotus.

Dallas, Texas
Reviewed 20 February 2017 via mobile

We stayed in the junior suite for a few days. Check in was quick and easy. The room was big, and there was a small sitting room attached. The bathroom was small and a bit cramped, but it was clean. The furnishings are plain, but who cares. The room had plenty of space, good lighting from the windows and decent...

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Helpful?
Thank CConn
DURAIRAJSS, General Manager at The Lotus Service Apartments, responded to this review

Dear Guest, we thank you for your patience to review us in Trip advisor. we have reviewed and shared it with our team that keeps us encouraging to serve our guest better and will assure you of our better service always. Also would like to inform you that we have kitchenette room in suite categories with hot plate and microwave,...

London, United Kingdom
Reviewed 19 February 2017

well maintained property and decent amenities. safe and secure location and easy connections to centre of city. good staff members but they still need more customer service training. 2 devices per room for WIFI is an issue but overall connectivity is fine. good breakfast.

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Helpful?
Thank gjprasad68
DURAIRAJSS, General Manager at The Lotus Service Apartments, responded to this review

Dear Mr.Prasad, we thank you for reviewing us in Trip advisor. we have glad to know that you had a pleasant stay with us and also we would like to inform you that we are offering more device access upon request from the guest. we look forward to welcome you again at the Lotus in future visits.

Bengaluru, India
Reviewed 1 February 2017

I booked this property during Jan 2017 for a 2 day stay. The location was the main reason for me to book this property. They give 30% discount for online booking as well but after the experience you will realise that the price you paid was not worth. First and foremost they dont have parking space as promised and you...

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Helpful?
Thank Balaji_Raghavan1983
DURAIRAJSS, General Manager at The Lotus Service Apartments, responded to this review

Dear Mr.Balaji, we thank you for your review in Trip advisor. We have gone through your review first and foremost we are apologies for your inconvenience. At the same time we want to share the information about our facilities. 1) Check-in & Checkout is 24 Hrs. 2) Unlimited Wi-fi access since we want all our guest to get benefit of...

Reviewed 16 January 2017 via mobile

I stay at this hotel during all my business travel to chennai. In the beginning service was excellent but as time passed service became really bad. Rooms were not cleaned unless you call several times. Prices online are said to be final and when you pay on check out you have to pay a higher amount than what was stated...

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Helpful?
Thank Sunita P
DURAIRAJSS, General Manager at The Lotus Service Apartments, responded to this review

Dear Ms.Sunitha, we thank you for your time to sharing your review in Trip advisor. We are concern about your review and also initiated the process based on your feed back as a regular & long stay guest. We have assured of our prompt service always. Look forward to welcome you in near future.

Dallas
Reviewed 12 December 2016

Clean rooms, friendly staff, nice break fast. However, the rates are not consistent. I booked through my friend and was charged 4500 and for the same room they were charging around 2500 for one of my other friend. I feel cheated and will never stay there again. If you are eating at the Greenways restaurant which is attached to this...

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Helpful?
1Thank tripmumu
DURAIRAJSS, General Manager at The Lotus Service Apartments, responded to this review

Dear Guest, We thank you for your stay in The Lotus and sparing you time to review us on tripadvisor. Regards to the query we are having 04 categories of room with our basic tariff as 2500 + taxes to 4500 + taxes. Trust us on our indeed hospitality. Since the restaurant was out sourced it will carry with 20%...

Reviewed 8 September 2016 via mobile

Staff is very helpful. Rooms are suited to perfection. Thanks. Who stay will enjoy. Good breakfast, all the places are close say market, hospitals, temple, banks. Its one of the costliest place in chennai but with such reasonable rates all can enjoy.

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Helpful?
Thank Sourav D
DURAIRAJSS, General Manager at The Lotus Service Apartments, responded to this review

Dear Guest, We thank you for your stay at The Lotus and sparing time to share your review on TripAdvisor. Your kind words of appreciation has been a great source of inspiration for our team and has motivated them to serve better.

Pune, Maharashtra, India
Reviewed 29 July 2016

This property is in the heart of Chennai's busy place, T.Nagar. It is very near to the main road but maintaining it's silence being little off from the main street. I stayed in Junior Suite Room. # Pros : - (1) Ample of space. King size double bed in bedroom & working table+chair and sofa in hall. (2) Rooms are...

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Helpful?
Thank amaresh007
gm123345, General Manager at The Lotus Service Apartments, responded to this review

Dear Guest, We thank you for your stay at The Lotus and sparing time to share your review on TripAdvisor. We are delighted to note that you have enjoyed our service. Your kind words of appreciation about the rooms has been a great source of inspiration for our team and has motivated them to serve better. We look forward to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available

Additional Information about The Lotus Service Apartments

Address: No 15 Venkatraman Street | T. Nagar, Chennai (Madras) 600017, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras) > Thyagaraya Nagar
Price Range: €35 - €77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Lotus Service Apartments 3*
Number of rooms: 36
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from The Lotus Service Apartments staff and other travellers.
2 questions
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Keller, Texas
6 months ago

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Questions? Get answers from The Lotus Service Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a junior suite - more space and comfort”
Zermatt54, 17 Apr 2017 | Read review
“all the rooms are pretty good”
aishwaryasuresh2000, 24 Feb 2017 | Read review
“Choose Room No - 306 for better comfort.”
  • Bedroom View
  • Bedroom view (King size bed)
  • Wash Basin
  • Bath Area
  • Bedroom view
  • Hall view with table, sofa
amaresh007, 29 Jul 2016 | Read review
“No preferences”
prasanashah1, 16 Jul 2016 | Read review
“Try to NOT pick a Single Occupancy room, it is TOO small”
rishabh_mulani, 14 Jul 2016 | Read review
5 of 5