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Hotel City Palace

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Traveller (35)
Room & Suite (22)
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Overview
  • Excellent16%
  • Very good26%
  • Average21%
  • Poor15%
  • Terrible22%
Travellers talk about
Breakfast included
Air Conditioning
Room Service
Free Parking
Pool
Restaurant
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (123)
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21 - 25 of 106 reviews
Reviewed 25 May 2017

The location is perfect. Room is good. Cleanliness is maintained nicely. Water supply is better. Food available is excellent. Peaceful environment of the hotel. Hospitality was excellent. Its three star hotel with best price.More

Review collected in partnership with this hotel
Thank Mohammad S
Response from CityPalaceHotel, General Manager at Hotel City PalaceResponded 14 June 2017

Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. We have noted the feedback and conveyed to the respective team. Your feedback will surely guide us in the...More

Reviewed 10 May 2017

Overall Service is good in the Hotel. Location is great. Good for people who are travelling in South Side of the city and looking for budget stay. Staff is good and very friendly. Rooms are small but worth with in this price range...More

Thank Madeshiyaanand
Response from CityPalaceHotel, General Manager at Hotel City PalaceResponded 24 May 2017

Dear Guest, Honest reviews are the best rewards for our diligent work and yours has given our day a brighter outlook. Much obliged to you for penning down this grateful review and for setting aside out the opportunity to share it. A genuine desire to...More

Reviewed 12 April 2017

Only one positive thing which i felt about this hotel was its location its near to CST, untrained staffs, unhelpful front office. congested room totally it was worse stay never choose this hotel for your stay.More

1  Thank jancywilliams89
Response from CityPalaceHotel, General Manager at Hotel City PalaceResponded 24 May 2017

Dear Guest, Greetings from Hotel City Palace! We absolutely regret the unpleasant experience you had during your stay with us. This is not the sort of experience we need to give to our visitors. We are considering this important. We have forwarded your highlighted concerns...More

Reviewed 22 February 2017 via mobile

I stayed twice in this hotel this month. It's location is good, in front of CST, in South Mumbai. The room is clean, as also the bathroom. Mr. Taj, Manager Office is extremely friendly and helpful, as the staff. Take shower is a good experience,...More

1  Thank FABIO P
Response from CityPalaceHotel, General Manager at Hotel City PalaceResponded 24 May 2017

Dear Guest, Thank you for the generous review of your recent stay at Hotel. We are glad that you had a comfortable stay with us and we are happy to know that hotel staff looked after you well. It is highly rewarding for our team...More

Reviewed 10 February 2017 via mobile

Never try to stay in the hotel. Not only rooms are poor, but also they can deny your booking once you reach there if they get another customer ready to pay higher price. Manager is very erratic and such type of response can never be...More

1  Thank SHAILENDRA KUMA... G
Response from CityPalaceHotel, General Manager at Hotel City PalaceResponded 13 February 2017

Dear Mr. Shailendra Kumar, We regret that you did not have a satisified experience in our hotel. As per our records check we have observed a guest stay in by name of Shilendra Kumar from 5/2/16 to 7/2/16 in room number 305. Also the guest...More

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About
Amenities
Top amenities
Room Service
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Room amenities
Air Conditioning
Details
Price range
US$14 - US$55 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$14 - US$55 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (35)
Room & Suite (22)
Questions & Answers
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kamal987
15 August 2017|
Answer
Response from FABIO P | Reviewed this property |
I really don't know. I'm sorry.
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Smarif S
15 January 2017|
AnswerShow all 3 answers
Response from CityPalaceHotel | Property representative |
Hi, There is no bar in the hotel. However right below the hotel is a wonderful vegetarian restaurant. Also there is room service available to order food vegetarian as well as non vegetarian.
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jessihans
23 February 2015|
AnswerShow all 3 answers
Response from CityPalaceHotel | Property representative |
Dear Guest, Our hotel is 10 minutes drive to colaba. Regards, General Manager
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Room Tips
"Avoid Economy Rooms; they don't have attached bathroom/toilet."
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"Road side room was found OK with compare to inside room but more the price may have good room condition."
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"Room no. 503 was dripping in the toilet area, in rainy season."
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"Very gd very spaceous overall fabulous...."
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