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IA Project Road Chhatrapati Shivaji International Airport, Andheri, Mumbai 400099 India
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 04/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Mumbai Sahar
Updated 04/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 1,300 in Mumbai
Location
Cleanliness
Service
Value
Located less than a kilometer away from the Chhatrapati Shivaji International Airport Mumbai and a ten-minute drive from the domestic airport terminal, the JW Marriott Mumbai Sahar in Mumbai, India exudes effortless elegance. The luxury five star property features 588 spacious rooms, including 40 suites, plush furnishings, 24 hour ‘At Your Service’, round-the-clock in–room dining, access to state-of-the-art Fitness Center, Spa by JW, swimming pool and other amenities. For the astute business traveler, the two-storied loft-style Executive Lounge offers comfortable lounging and dining spaces, individualized workstations, business facilities and luxurious meeting spaces. For gourmet dining experiences, one could savor a wide array of cuisines - Thai, Japanese, Chinese, Italian, Indian and Continental at the all-dining restaurant- JW Cafe, or relish authentic Italian cuisine at Romano's. The JW Lounge, at the lobby level of the hotel makes for the ideal networking zone.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Kids pool
Airport transportation
Valet parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Poolside bar
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
Hindi
Hotel links
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Location

Full view
57Somewhat walkable
Grade: 57 out of 100
65Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
4390Reviews45Q+A100Room tips
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Most Recent
Poonam wrote a review Today
2 contributions
We are happy with the hospitality services that is provided by Reshav Thakur. He handled all the guest very patiently and actively. All the guest were happy with the allocations. Especially very thank full JW Marriott whole team to manage the early check-in. Thank you JW sahar for great experience.
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Date of stay: May 2022Trip type: Travelled
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Harsha wrote a review 15 May
Bengaluru, India1 contribution
I travel extensively on business and this is my all time favourite place to stay in mumbai. When I visited them the first time I had few issues, especially with small things like tv remote not working. Duty manager Ms. Farzana really turned this around 360 degrees for me by addressing all issues personally one by one. She is a great host and understands the subtle needs of guests amazingly well. I love JW, I wish you all the best and kudos to the entire services team who give their 100% to make your stay memorable. I highly recommend this place.
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Date of stay: May 2022Trip type: Travelled
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Donald F wrote a review 11 May
Edinburgh, United Kingdom514 contributions257 helpful votes
My second stay here. It is a good business hotel with spacious rooms. They are clean and modern. Staff attentive. Let down on this occasion by very loud wedding booming away when I was trying to sleep. The exec lounge was also closed as being used for IPL - so you get a corner of the downstairs lounge. This was not as good as the usual area
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Date of stay: May 2022Trip type: Travelled
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Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded 4 days ago
Dear Guest, Thank you for your feedback on your recent stay at JW Marriott Mumbai Sahar. We are happy to know that you left with a positive impression of the hotel regarding the location and our facilities. I sincerely apologize for your experience. I have shared your feedback appropriately within the team to take corrective actions. Please consider this as a one off case and not indicative of the highest standard of service followed at the hotel. We sincerely hope to welcome you back soon. Warm Regards, Kunal Chauhan General Manager
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Eric M wrote a review 11 May
Bengaluru, India11 contributions5 helpful votes
I nearly always stay at this hotel and have always found people very courteous and ever eager to serve. Would always recommend people to stay here. Proximity to the airport (walking distance) is also a major plus! Would continue to be my first choice hotel !!!
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Date of stay: May 2022Trip type: Travelled
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Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded 4 days ago
Dear Guest, Thank you for writing a review with regards to your recent stay at JW Marriott Mumbai Sahar. We are happy to know that we are your preferred choice. We are delighted that our facilities and our hospitality were at par with your expectations. Our team appreciates your feedback highlighting the hotel's proximity to the airport and we are glad to know that you had an overall great stay with us. We look forward to welcoming you on your next visit. Warm Regards, Kunal Chauhan General Manager
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SK wrote a review 8 May
1 contribution
JW Marriott has been my preferred place to stay anytime I visit India, but today I realized for the first time that the reason behind my wonderful perception of this hotel is the hard work, dedication, and 200% attention to customer service at JW Aerocity Delhi. As it turns out , not all JW hotels keep the same standard. JW Sahar Mumbai, for example, is one you may want to steer clear of. The difference in customer service is apparent from the get go. The security check for luggage is disorganized. My bags were taken out of the car by a non-uniformed staff member, and while I tried to ensure that it was someone employed by the hotel, another one whisked them away without a word to me about where they were being taken. I was pointed in the right direction by a third staff member. My check-in experience was a hostile encounter with the staff member at the check-in desk, who seemed not to display the least amount of courtesy when informing me that the room I had booked was somehow a ‘smoking room’. Being asthmatic, I requested a ‘non-smoking’ one. In addition I had to ask a few other basic questions as the information wasn’t volunteered and then I was sent away with my card, once again without a hint of hospitality. When I arrived at my room, I could smell smoke. I reported as much and requested a different room and was met with further hostility and lack of courtesy. I was being made to feel like the staff was doing me a big favor, in spite of the hefty charge per night coming out of my pocket. I was assigned another room and rudely escorted to it. This room also turned out to be a smoking room. This time, the impolite behavior was over the top when I requested that they look at another room. If anyone was entitled to be cranky, rude, impatient, it should have been me, with the staff treating a jet-lagged customer the way they were well past midnight!!! I have traveled around the world and never been treated with anything less than great. The Sahar staff certainly acted extremely entitled. I was finally assigned a suitable room, but just the check-in experience turned out to be so terrible that I will never step foot in this hotel again. But since I’m writing a review about ‘standards’, it’s important to point out that opulence for JW Aerocity Delhi doesn’t end in the hotel lobby. You feel like royalty in your own room too, with well stocked minibar and bottled water in glass bottles - a stark contrast to an embarrassingly empty minibar at JW Sahar Mumbai and cheap plastic bottles for water (not even a good water brand). JW Sahar Mumbai could certainly help themselves in a big way by taking a page or two from JW Aerocity Delhi’s book in areas of hospitality, customer service, and just plain courtesy. Such a shame to the prestigious JW name, that perhaps JW ought to think hard and long if Sahar Mumbai should be revamped or, better yet, shut down!
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Date of stay: May 2022Trip type: Travelled
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Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded 1 week ago
Dear Guest, Greetings from the JW Marriott Mumbai Sahar! As a valued Marriott guest, we regret your experience at JW Sahar. Please accept my heartfelt apology. Sandeep Singh, our Director of Operations, has reached out to you this morning to make amends for the shortfalls you encountered. Our team is committed to offering you a renewed experience before you leave the hotel. We assure you of the best of our efforts for the remainder of your stay. Warm Regards, Kunal Chauhan General Manager
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JKapadia29 wrote a review 3 May
Bloomfield Hills, Michigan19 contributions19 helpful votes
JW Marriott ( Sahar ) always pleasantly surprises me and my family. It is always wonderful to stay here as the staff exceeds the expectations. Right from checking in with a staff member “ Reshav Thakur “ who took care that we have a pleasant stay to check out. Food is delicious , gym / spa experience is tranquil and serene. Staff is friendly and courteous. Room service is impeccable and the property is maintained meticulously. Highly recommend this hotel. Very Impressive.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Close proximity to the international airport. Terminal 2.
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Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your review. We appreciate your comments highlighting the various aspects of your stay. Your appreciation for Reshav is received with genuine delight We are pleased to have exceeded your expectations and look forward to welcoming you again. Warm Regards, Kunal Chauhan General Manager
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Harshal V wrote a review 2 May
Harrow, United Kingdom8 contributions1 helpful vote
My wife and I stayed here from 28th to 30th April 2022 before flying onward to London. The good: - Location is perfect for airport passengers looking for a short stay before taking an onward flight. Very short taxi ride - walkable if it wasn’t for our luggage. - Room was perfect, spacious and was ample comfortable. Just as the picture displayed on bookings.com. - Staff were friendly and helpful. - Breakfast was lovely with numerous options from western classics to Indian curry’s and rotis to live cooking stations such as dosa (which we had and enjoyed) and omelettes (we don’t eat this so can’t speak to how that was). Plenty of drink options from juices to teas and coffees. Overall there is an abundance of choice to cater for all and the dining hall was nice and spacious. - Romanos restaurant was pleasant and had a nice atmosphere. We are vegetarian and had a bruschetta and beetroot ravioli for starters, veg lasagne for mains and cocoa salami for desert. All of which were lovely.. however it would be nice to have more options for vegetarians in the mains and dessert. - The hotel is very clean overall. Suggested Improvements: - On arrival at the hotel nobody coming to help me with our luggage which we had to pass through airport style security scanners before we could enter the hotel. So I had to do all that and then lug all our luggage to the front desk, only then did someone come and help us with it. The hotel was very busy when we arrived due to an Amazon event being held at the hotel so I’ll attribute the lack of assistance to the busyness of the hotel and staffs potential distraction tending to the more important celebrity clientele. I’d suggest that if the security arrangements remain the the hotel should do better at helping guests with their luggage on arrival (ie helping get bags out of the car and through the scanners p, to the desk and up to the rooms). - although cleanliness was overall great the only places where I think a more thorough clean is needed is; under the shower bench (where I could feel a slight slippery slimy feeling which occurs when wet areas are not regularly cleaned) and the room floors we stayed in had black scuff like marks peppered here and there. - We were told the pool closed at 3pm which I feel is ridiculous to start with as that way too early to close a pool. Nevertheless we adhered to this and were there from 1pm. We were a little hungry at approximately 2:15 so I went to try an place an order for food but the member of staff said flat out no as the pool will be closing at 3… I pressed to say there was still 45mins and that was plenty of time to eat and leave even if the food took 30mins to arrive. But I was still told flat out no… so with my tail between my legs I returned to the pool where we would have stayed till 3… but we ended up leaving early due to an unpleasant fishy odour coming from somewhere. The pool was clean and nice but the overall experience of using it and the accompanying services (pool menu) were a let down. To add to the disappointment dispite us being told the pool is closed at 3, looking down to the pool from our room at 6pm we could see a family using the pool..🤯😒 To conclude: The hotel overall, is wonderful, clean and staff are helpful. The few criticisms above were a little bit disappointing particularly the pool stuff, but otherwise our stay was pleasant.
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Date of stay: April 2022Trip type: Travelled
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Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded 1 week ago
Dear Guest, Greetings from the JW Marriott Mumbai Sahar! Thank you for taking the time to leave us a review and for your positive comments with regards to our service levels. We apologize for the shortfalls you experienced. We have shared your comments with the appropriate team to ensure that this is addressed. Please consider this as a one-off case and not indicative of the highest standard of service followed at the hotel. We look forward to another opportunity to serve you better. Warm Regards, Kunal Chauhan General Manager
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Pradeep P wrote a review Apr 2022
Bhubaneswar, India1 contribution
One of the day best Facilities I ever been to.. the kind of response from the crew, desk guys, food and ambience .. cannot ask for better . The quality at its best in all aspects.. I am definitely suggesting my fellow visitors to have a look .. you will never disappoint.. I am planning my next visit to Mumbai and staying in the same property .. Keep doing what you are doing currently.. wish you all the best
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Date of stay: April 2022Trip type: Travelled
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Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded 1 week ago
Dear Guest, Thank you for taking the time to leave us such a wonderful review. It is our constant endeavor to ensure that our guests leave with lasting memories and experiences. We are glad to hear that we were able to deliver beyond your expectations and are delighted to have attained an ambassador in you. We look forward to welcoming you on your next visit to the hotel. Warm Regards, Kunal Chauhan General Manager
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Ankur Bansal wrote a review Apr 2022
13 contributions
Amazing hotel with new amenities and facilities Next to the airport and good food spread both in room dining and in the restaurant I want to call out specifically Chef Dan today as he personally took care of my food requirements. He also packed me my favourite bread as a good bye present. His associated Chef Rajan and Ansari had also attended me at the breakfast Overall JW marriot is my best hotel for many reasons Special thanks to Shilpi Khanna for ensuring my stay went smooth inspite of high occupancy
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Date of stay: April 2022Trip type: Travelled
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Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded 1 week ago
Dear Guest, Greetings from JW Marriott Mumbai Sahar! Thank you for such an encouraging feedback, reading this review has definitely brought a big smile to my face. My team will be thrilled to hear the kind words you have to say. We have been working tirelessly to create the moments you've had with us and we are happy to see we met your expectations. I will personally convey the appreciation to the team who ensured your stay memorable and will also pass your words of encouragement to Chef Dane, Chef Rajan, Ansari and Shilpi. We will look forward to seeing you once again amidst us. Warm Regards, Kunal Chauhan General Manager
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Atman Shah wrote a review Apr 2022
10 contributions3 helpful votes
I had a series of challenges in the beginning . Once they learnt about the challenges, Sandeep Singh - Director of operations made a sincere effort and ensured that I had a great time. Thank you Sandeep and the entire JW management team . I look forward to coming back and staying at the JW - Sahar.
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Date of stay: April 2022Trip type: Travelled
1 Helpful vote
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Response from Kunal Chauhan, General Manager at JW Marriott Mumbai Sahar
Responded 1 week ago
Dear Guest, Thank you for choosing JW Marriott Mumbai Sahar. I am glad to know that your concerns were resolved and that Sandeep was able to turn your experience around in to a pleasant one. It was a pleasure to have you with us. We look forward to welcoming you again. Warm Regards, Kunal Chauhan General Manager
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PRICE RANGE
US$165 - US$240 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraMumbaiMarol / Western Suburbs
NUMBER OF ROOMS
588
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Frequently Asked Questions about JW Marriott Mumbai Sahar
Which popular attractions are close to JW Marriott Mumbai Sahar?
Nearby attractions include Kitty Su Mumbai (0.4 km), Shri Chintamani Jewellers (0.3 km), and Manubhai Jewellers (0.3 km).
What are some of the property amenities at JW Marriott Mumbai Sahar?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at JW Marriott Mumbai Sahar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Mumbai Sahar?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at JW Marriott Mumbai Sahar?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to JW Marriott Mumbai Sahar?
Conveniently located restaurants include Romano's, Baluchi, and JW Cafe.
Are there opportunities to exercise at JW Marriott Mumbai Sahar?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does JW Marriott Mumbai Sahar have airport transportation?
Yes, JW Marriott Mumbai Sahar offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Mumbai Sahar?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Mumbai Sahar offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to JW Marriott Mumbai Sahar?
Many travellers enjoy visiting Gandhar Pale Buddhist Caves (4.7 km), Sion Hillock Fort (6.4 km), and Paras Dham Temple (4.0 km).