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Dr D N Road Dr D N Road Near Crawford Market, Mumbai 400001 India
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About

#560 of 1,322 hotels in Mumbai
Location
Cleanliness
Service
Value
Hotel New Bengal is a budget hotel where one can expect very descent hospitality services at affordable prices
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Property amenities
Paid private parking nearby
Free internet
Restaurant
Shuttle bus service
Baggage storage
Convenience store
24-hour front desk
Laundry service
Street parking
Wifi
Kids' meals
Car hire
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
Ironing service
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Room features
Air conditioning
Bottled water
Room types
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Hindi
261Reviews1Q+A46Room tips

Reviews
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Anna R wrote a review Jan 2020
America157 contributions48 helpful votes
We paid a lot through for a room with No Water provided, and when I asked for water, I was told I had to purchase it. You get the feeling they are doing you a favor by letting you stay there. It’s a hotel for locals. Very noisy as the market is next door . I would not recommend it.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KHURSHID M wrote a review Sep 2019
Daman, India16 contributions18 helpful votes
IT was ok but staff was very rude and good budget hotel but no parking facility . we had to search a lot at night for good parking place no problem paid or unpaid . but the location of the hotel was best
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Date of stay: April 2019
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AAA wrote a review Aug 2019
Kanpur, India341 contributions42 helpful votes
When I stayed here, the lift was damaged, then I would like to say that this hotel needs good maintenance. The hotel remains very luxurious. The rooms are clean and in good condition. The price is absolutely right, but if the staff here excels in their behavior, then this hotel will be called as Five Star.
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Date of stay: April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bjerkseth wrote a review Mar 2019
Nairobi, Kenya46 contributions31 helpful votes
Situated close to Mumbai main railway station and the Crawford Market, its not a bad situated place. However, I had booked a standard room, in second floor, which was absolutely not for me; small, mosquito infested and a lot of noise from both corridor and the small window. A friend of mine recommended to move to ninths floor, which I did; and upgrade which cost 1,000 Indian rupees a night. The room was a totally different world. It was relatively spacious, good bed, television, which I did not use, good WiFi, and a very comfortable bathroom. That was good enough, but when you went down to breakfast, you had to pass through the most dingy, dirty corridor, which obviously was part of the kitchen. It was quite unbelievable. Breakfast had three choices, one of them for western taste, the two others for Indians. HOtel is situated beside a mosque, and obviously caters for a Muslims from India and abroad. I asked if this was a Muslim hotel, which the reception confirmed. It is also beside a entertainment venue, which at times went full speed, full voice with song and dance. Yesterday they went on to around 10.30 pm, unbelievably loud. Earplugs had zero effect. Reception people are very nice, porters likewise, taxi at the door, and enough said, if you stay here, please upgrade to a GOOD floor, and a good room, I recommend floor nine, else your trip might take a down turn. I should mention that I noticed a great number of people stayed around second floor, so it might be me who is a bit spoiled.
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Date of stay: March 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SalmanKhan786 wrote a review Nov 2018
Dar es Salaam, Tanzania114 contributions37 helpful votes
I was astonished to see the Rooms despite having a Bad Mindset that the rooms will be terrible by viewing the Hotels Reception desk and Lift, however the doubt was cleared once we checked in to our rooms! The Hotel is loacted in a Good Location near to Crowford, Manish Market and Mohamed Ali Road.
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Date of stay: November 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Prasun N wrote a review Aug 2018
Kolkata125 contributions53 helpful votes
This is a hotel which has superb location, rt next to CST rly station. But the rooms are very small, not maintained properly. Though now they have added a new complex to the old one, still... Food is good. Rooms are costly w.r.t. the quality of the hotel. Wifi does not work.
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Date of stay: August 2018
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KHURSHID M wrote a review Jun 2018
Daman, India16 contributions18 helpful votes
very good place and very near to almost all shopping areas near crawford market . room conditions and toilets need improvement . the very best part is very near is some of the best non veg restaurants of mumbai
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Date of stay: May 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sandip M wrote a review May 2018
1 contribution
Visited on 23.5.18.Booked 2 rooms each of Rs.2800 (Double bed) and 1800 (single bed)Too small room with full of insects in bathroom like positions scorpion.Non cooperative staff.Utsadi restaurant is also too expensive.Charged Rs.75 for 1 lt. Bislari mineral water.Horrible hotel to stay.
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Date of stay: May 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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neversaycant1 wrote a review Apr 2018
Nw York City29 contributions28 helpful votes
+1
10 years ago I booked at this location. It was my first time in India. It was my first time in India and did not know where I was going to stay when I got there. It was recommended by a taxi driver who asked, how much I wanted to spend? I wanted nothing exuberant but also not dingy. This is what I remember from my first encounter. I'm the type of traveler that does not need luxurious accommodations and would rather spend that extra money on other parts of my journey. With that being said, I was to go to India again for an early spring trip. I searched their Hotel through websites like, Trip Advisor, Bookings, and Agoda. I found Agoda to have the best prices. What really pulled me in was that the photos looked like they had gone through a massive upgrade in room quality. The rooms looked amazingly clean, comfortable spacious and quiet. The last as important as the first two reasons because after a day in Mumbai street, traffic, etc. you can appreciate some down time. When I get to the Hotel New Bengal it's late. The lobby looks the same as it did in 2008 and is manned by 1 security guard and 1 receptionist. After the passport/key/signature exchange. I am taken to my room 206. It was nothing like what was advertised. I had a room worse than the one 10 years ago. I thought, "How could this be?" I was heartbroken. The bed was almost stainless, the room was not on a balcony or with the nice view that you see on their website. I've seen better rooms in Swedish prisons. The bathroom looked unloved and the sweet music of a dozen kitchen attendants walking by, clanging pots, and echoed conversations was a tragic comedy of errors. For a moment I was waiting to be relieved by the producers of "Candid Camera" or "Punk'd". I rushed downstairs to complain immediately. That was the Deluxe Room I booked I am told. Wrong! I booked the Deluexe Executive Room. The difference is in size as well as look. I am traveling alone but I'd like the room that I paid for. I was asked to provide proof of the room that I booked because I had no phone service just having arrived in the country. They were "kind" enough to allow me to use the WiFi to show proof of the room that I PAID for. After having shown proof and keeping my voice down so other guests checking in would not hear my issue I was told that tomorrow I'd be in a different room before 9:00a.m. because my room was not available. I go to my loveless room for 1 night and try to log into the Hotel New Bengal network or the HOTEL NEW BENGAL network. That's right there was 2 and I was asked to log into the one with all capital letters. It did not work. I was then asked to create an account with their network and use my phone (the one that had no connection because I just got to India) to confirm my account creation. I complained about my issue and he was nice enough to allow me to use his phone for confirmation in the room that I did not pay for. After getting connected I reminisced on the memories of the 56K modems that subtracted years from our lives in the latter part of the 20th century. It was slower than Grandma's Molasses after refrigeration. They do put a limit on usage and change the password often and you may need to call the front desk to refresh your usage or just to reset the network. They need to figure this out I went down the next morning at 10.30a.m. the Day Manager said that the rooms are not cleaned until 11:00a.m. At 11:30 I went for a walk on the balcony and I met a worker that told me that my room was ready. Ironically the same room that I had 10 years ago/ It was upgraded and more comfortable than the previous room. There is nothing wrong with the room. Just know that from the hours of 9:00a.m. until about 9:00pm you will hear a lot of honking from the daily Mumbai traffic. If you sit on the balcony you might encounter guests that smoke on the balcony blowing cancer your way. The good parts: The good rooms average and the bathrooms were pretty decent. I like the butt hose and the hot water from the shower high shower head. The bathroom floor was also good and dries fast. The toilet water pressure is high and the tank refills quickly. There is no tub just a drain on the floor but I have no problem with this. The sink was on the newer side with the upside down porcelain look. The security guard has a nice smile. We don't understand each other but we get along fine with smiles and gestures. He can easily get you a taxi. The elevator driver is friendly and is willing to practice his English with you. :) The elevator is new and was not operational 10 years ago. Now they have 2. A freight elevator and a guest elevator. Apparently they have 9 floors with the upper floors being for "rich people" I was told by a staff member. There is a great restaurant attached to this place. Note: If you stay here make sure you get the room that you paid for, don't depend on the WIFI. Make sure you eat at the restaurant attached to the hotel. It's well run and the food is excellent. Don't go by the photos of the nice rooms. There was no rooms that I could see that had the nice water and green views displayed on any booking sites. Those must either be from a higher view not available to guests or from another hotel. If you get one of the other rooms not on the balcony your ability to rest will be challenged by the sounds from the kitchen staff.(about 30 members) Conclusion: If I go to India again in 10 years I might consider staying here. If I come back before then, I will stay someplace else.
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Date of stay: March 2018
Rooms
Location
Service
Trip type: Travelled solo
Room Tip: Keep track of the room you get and the room that you are given. Make other internet arangements
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LIfeIsTravel86 wrote a review Mar 2018
Oslo, Norway71 contributions51 helpful votes
The rooms on the pictures doesn't really conform with the reality. It is a cheap hotel and what you pay is what you get. But it is a fair hotel to stay in if your standards isn't too high. The staff is friendly and helpful. The food you can order to the room is absolutely amazing!
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Date of stay: December 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$26 - US$34 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bengal hotels
LOCATION
IndiaMaharashtraMumbaiSouth Mumbai / Dhobitalao
NUMBER OF ROOMS
52
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Frequently Asked Questions about Hotel New Bengal
Which popular attractions are close to Hotel New Bengal?
Nearby attractions include Crawford Market (0.2 km), Chor Bazaar (0.2 km), and Mangaldas Market (0.3 km).
What are some of the property amenities at Hotel New Bengal?
Some of the more popular amenities offered include an on-site restaurant, laundry service, and shuttle bus service.
What food & drink options are available at Hotel New Bengal?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Hotel New Bengal?
Yes, paid private parking nearby and street parking are available to guests.
What are some restaurants close to Hotel New Bengal?
Conveniently located restaurants include Badshah, Gulshan-E-Iran, and Ustaadi.
Does Hotel New Bengal have an airport shuttle?
Yes, Hotel New Bengal offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hotel New Bengal?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Hotel New Bengal?
Many travellers enjoy visiting Chhatrapati Shivaji Terminus (0.6 km), Brihanmumbai Municipal Corporation building (0.6 km), and Municipal Laundry (4.1 km).