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Hotel New Bengal

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228 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Pune, India
Reviewed 3 days ago NEW

I had booked a room with a full payment for one night. On arrival I was very casually informed that there is no room and that they can do me a 'favour' by adjusting me in another hotel some place else. There were a few others sailing in the same boat as me. The staff at the reception didn't have...

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Thank Manjirilatey
Chennai (Madras), India
Reviewed 1 week ago

The hotel is a value for money place. Located in close proximity of important business markets. Rooms are clean. Staff is friendly. We were a group of about 10 persons with small kids.in big groups at times tense situations with the hotel staff is common, in one such situation,the front office manger Mr. Mathews nicely handled the issue and turned...

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Thank great5253
Vadodara, India
Reviewed 2 weeks ago

I booked this hotel (FABHOTEL CRAWFORD) throughBbooking.com with the right of free cancellation until 2 days prior to arrival. To my surprise I kept on receiving emails and SMS saying that my booking is not an actual booking but a tentative one at least until I paid half of the full stay. Which I of course did not since Booking.com...

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Thank Carlos G
Thrissur, India
Reviewed 4 weeks ago

I would not recommend the hotel because 1. Rooms are poorly maintained 2. You may feel claustrophobic 3. Photos posted by the management are far from reality 4. The trip advisor comments are replied by the management like this ' sorry for the inconvenience as renovation works are going on'. Why don't they close the hotel for renovation rather than...

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1Thank binupsimon
London
Reviewed 5 December 2016 via mobile

This is a terrible hotel. I booked 'FabHotel Crawford' via Hotel.com. Rooms looked modern and price was good. We arrived and the hotel has a small, plastic sign saying 'FabHotel' in front of the dirty old sign saying 'New Bengal Hotel' We arrived at 8am from an overnight train and asked if they could store our bags. I was rudely...

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2Thank Anthony B
Reviewed 18 November 2016

My booking was for a quiet clean room with TV screen and WIFI.one I got in the room I was shocked that it is too noisy and dusty.and found out that the bed sheets are dirty.I asked the to change them,I got a shock when I saw the pillows full of the green mild.The housekeeper told me he will bring...

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1Thank Melike S
Reviewed 31 October 2016 via mobile

I was there to attend a wedding in Mumbai and booked in New Bengal hotel. Disabled unfriendly and rooms are not worth for the money we pay . One positive room service was good. Poor parking facilities

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Thank Narayanan B
HotelNewBengal, Manager at Hotel New Bengal, responded to this review

Dear Narayanan, We are sad to know that you had a bad experience with the hotel. The entire property is being refurnished to gain total guest satisfaction. We have also hired a much more efficient and professional staff to take care of our guests. We urge all our guests to get in touch with our customer care if they happen...

Shillong, India
Reviewed 16 September 2016

Stay in this hotel only if last Alternate left. Had to change room 3 times because room did not have electrical point to charge mobile/laptop. Hotel claims since 1964 looks like they have not renovated since 1964. If they don't renovate for few years they can sale the property as heritage hotel. All the rooms tiles are broken mattres and...

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2Thank suraj b
HotelNewBengal, Manager at Hotel New Bengal, responded to this review

Dear Suraj, We are sad to know that you had a bad experience with the hotel. The entire property is being refurnished to gain total guest satisfaction. We have also hired a much more efficient and professional staff to take care of our guests. We urge all our guests to get in touch with our customer care if they happen...

Durgapur, West Bengal, India
Reviewed 23 August 2016

Besides location, this hotel has nothing to boast of. Tiny rooms, filthy dark passageways, no restaurant of own, poor room service, etc doesnt at all impress visitors. I was very upset to notice that the management have different yardsticks for different boarders. Those, like me, who dont like to bargain hard for tiny issues, feel cheated. AT Rs 2800/night(room 301),...

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3Thank Basukinath
HotelNewBengal, Manager at Hotel New Bengal, responded to this review

Dear Basukinath, We are sad to know that you had a bad experience with the hotel. The entire property is being refurnished to gain total guest satisfaction. We have also hired a much more efficient and professional staff to take care of our guests. We urge all our guests to get in touch with our customer care if they happen...

Kochi (Cochin), India
Reviewed 28 June 2016

Located down south of Mumbai and a good choice if you are travelling on business around that area. Though there were other tourists too who were not on business while I was staying, the place is frequented by business travelers. Crawford market is just at a minutes walk which is good for shoppers of all kinds. They have room service...

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Thank walktravel716
HotelNewBengal, Manager at Hotel New Bengal, responded to this review

Dear walktravel716, Thank you so much for your review, we appreciate your visit and hope to see you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Hotel New Bengal is a budget hotel where one can expect very descent hospitality services at affordable prices ... more   less 

Additional Information about Hotel New Bengal

Address: Dr D N Road Dr D N Road | Near Crawford Market, Mumbai (Bombay) 400001, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: €31 - €64 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel New Bengal 2*
Number of rooms: 52
Reservation Options:
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Also Known As:
Bengal Hotels
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Questions & Answers

Questions? Get answers from Hotel New Bengal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with road side view”
 of 5 bubbles great5253, 6 Jan 2017 | Read review
“Plz ask for frontside rooms. And see the rooms personally before paying advance.”
 of 5 bubbles Basukinath, 22 Aug 2016 | Read review
“Get a room away from the balcony area facing the street below to avoid traffic noise.”
 of 5 bubbles walktravel716, 27 Jun 2016 | Read review
“superb rooms are the 1 2 3 segment on all floors”
 of 5 bubbles koshaldwishs, 20 Jun 2016 | Read review
“Premium Room”
 of 5 bubbles 828vipulg, 27 Apr 2016 | Read review
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