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ITC Grand Central

2,287 reviews
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Traveller (725)
Room & Suite (298)
Storyboard
Overview
  • Excellent72%
  • Very good21%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“k k”(78 reviews)
“point of view”(77 reviews)
“chef rajan”(32 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from ITC Grand Central
Special Price: Book Direct & Save 10%
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,287)Write a Review
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1,533
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Show reviews that mention
All reviewsk kpoint of viewchef rajanshanghai clubkebabs and kurrieslower parelguest relationsbusiness tripdosaspecial thanksamazing hospitalityspecial mentionmemorable staycoffee shopchinese restauranthome away from homerooms are comfortable
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391 - 395 of 2,193 reviews
Reviewed 14 August 2017 via mobile

" The location of the hotel was really convenient for the business meets. GRE SAIQUA SALIM took a good care and she was really helpful.. Tnx alot saiqua salim for hlpng us in each n evry possible way.. The quality of food was suplended..

Thank Rukhsarsalim
Reviewed 14 August 2017 via mobile

Wonderful place with great hospitality. Had the best experience. All my requirements were met duely. The food was delicious. Excellent service was provided, especially by Miss Sudha she was very helpful during my stay in this hotel

Thank Kusha A
Reviewed 14 August 2017

The hotel is located in Lower parel, from where the business destinations could be reached easily by avoiding traffic. The rooms are spacious, hospitality is awesome. Their standards are high. The room service is available 24*7. Morning Buffet is exceptional. Enjoyed the different cuisines during...More

Thank Gownachi
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded 1 September 2017

Dear Guest, Thank you for your kind words. We, at ITC Grand Central make every effort to ensure your expectations are exceeded, and we sincerely appreciate you taking the time out to share your personal experience and acknowledge our efforts. Thank you for your very...More

Reviewed 14 August 2017 via mobile

I come here every week and every time hotel give me luxurious experience. Every one is so perfect at their job. Employees over here possess professional skills. Big thanks to chelsea Thakur for making my stay comfortable and smooth. There are no words to explain...More

Thank Kalyan K
Reviewed 14 August 2017 via mobile

Itc Grand Central in Mumbai did justice to the 5star rating of the hotel. We had a really memorable stay. Miss Saiqua was extremely polite in helping us out with the queries. We loved the crystal clear pool and the vintage ambience of the complete...More

Thank suhana09999
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$167 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Mumbai
#6 Spa Hotel in Mumbai
#9 Business Hotel in Mumbai
#13 Romantic Hotel in Mumbai
#16 Family Hotel in Mumbai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$167 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Mumbai
#6 Spa Hotel in Mumbai
#9 Business Hotel in Mumbai
#13 Romantic Hotel in Mumbai
#16 Family Hotel in Mumbai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (725)
Room & Suite (298)
Dining (92)
Pool & Beach (31)
Amenities (19)
Business Centre & Event Rooms (11)
Family and Play Areas (5)
Questions & Answers
Ask a question
sid182002
8 January 2018|
Answer
Response from itcgrandcentral | Property representative |
Dear Guest, For Indian customers, government approved ID'S e.g. Pan card, Aadhaar card and passport are mandatory at the time of check in. For foreign customers passport along with the Indian visa are mandatory at the time... More
1
Vote
Nikhil S
2 August 2016|
AnswerShow all 3 answers
Response from rajiv1964 | Reviewed this property |
I have visited only for dinners. Have not stayed in the hotel. Hence, I do not know the package that they offer.
0
Votes
Sazz1971
11 March 2016|
AnswerShow all 2 answers
Response from Magnus D | Reviewed this property |
Wifi was included in our room rate - maybe wifi policies have changed
0
Votes
Google Translation
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123
Room Tips
"Our room was silent despite a wedding function outside."
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"Higher rooms scenic"
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"Take higher floor if you want to have a good view of Mumbai"
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"Comfortable stay with great hospitality."
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