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ITC Grand Central

Booking.comUS$151*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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ITC Grand Central
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1,631 Reviews from our TripAdvisor Community

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Showing 1,560: English reviews
Philadelphia, Pennsylvania
Reviewed 31 March 2016

We stayed here this February for four nights. It is the fifth time we have stayed at ITC Grand Central. It is absolutely a lovely place with caring, yet unobtrusive, staff. Every one of the staff is wonderful from the moment you arrive to the last minute when you leave. Our familiarity with the place doesn't diminish how much we...

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Helpful?
Thank atmktravel
Toronto, Canada
Reviewed 30 March 2016 via mobile

As frequent travellers, we travel all over the world. Mumbai is one of our favourite cities and when in Mumbai we always have stayed at the ITC grand central. We have very high standards and every time this hotel has never let us down. The level of service and the quality of their hospitality always hits the mark. The quality...

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Thank travellingtheworld60
Reviewed 28 March 2016 via mobile

Greetings at front desk by vishal who was flawless, discreet and would step in to answer the questions when asked. Perfect this guy knows his stuff😊 dinner at Chinese restaurant- service flawless, food divine and ambience was perfectly romantic. Lounge Caesar salad was best replaced chicken with salmon. Chef thank you. Celebratory cake delivered by beautiful concierge who waited patiently...

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Helpful?
Thank Swapna J
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai. Thank you for your feedback further to your recent stay with us and recommending it to fellow TripAdvisor users. I am glad to know that you enjoyed the hospitality and services provided. It is feedback such as these that motivates us to go that extra mile and provide the best to our...

New Delhi, India
Reviewed 27 March 2016

Spanning an entire block, ITC Grand Central is one of a handful of hotels synonymous with old world luxury. Located in Parel, it is walking distance from the buzzing High Street Phoenix mall and 20 minutes into town or the suburbs! The hotel's magnificence and decor inspired by British Colonial architecture enveloped me as the limousine drove in through the gate...

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Thank JASMEEN-DUGAL
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai. Thank you for your feedback further to your recent stay with us and recommending it to fellow TripAdvisor users. I am glad to know that you enjoyed the hospitality and services provided. It is feedback such as these that motivates us to go that extra mile and provide the best to our...

Zurich, Switzerland
Reviewed 25 March 2016

It's a real excellent hotel, service is impeccable, and room are comfortable. Certainly it's expensive, but you won't regret to have spent your time there. For both tourism, families or business I would definitely recommend.

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Thank Norbi75
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai. Thank you for your feedback further to your recent stay with us and recommending it to fellow TripAdvisor users. I am glad to know that you enjoyed the hospitality and services provided. It is feedback such as these that motivates us to go that extra mile and provide the best to our...

Chandigarh
Reviewed 24 March 2016 via mobile

This was my second stay in this hotel - it was as impressive as before. Buffet breakfast and dinner both were great, service excellent. Room was great with all std 5 star amenities. Only one thing that needs to be pointed. WiFi is NOT complimentary even for SPG members which is something that surprised me. They give an Internet scratch...

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2Thank NS_chd
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai. It is our earnest endeavour to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Thank you for sharing your feedback with us on TripAdvisor. We greatly value your patronage and look forward to welcoming you back to ITC...

Mumbai (Bombay), India
Reviewed 23 March 2016

KNK serve the most delicious food in MUmbai. i was with my friends who all are foodies and they liked it as well.best kebabs i ever had anywhere in India and the staff , service , ambiance all are excellent. It is a must visit place.

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Thank akhlaque1
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai! Thank you for sharing your recent experience with us on TripAdvisor. We are very happy to learn that your dining experience with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth...

Mumbai (Bombay), India
Reviewed 22 March 2016

The rooms we were given were well maintained and the services of the floor managers were super. The breakfast menu had more than 35 items, with 10 varieties of dosas and the service their was excellent.. The check in and check out was very crisp and was done within a few minutes

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Helpful?
Thank Krishnamurthy K
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai. It is our earnest endeavour to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Thank you for sharing your feedback with us on TripAdvisor. We greatly value your patronage and look forward to welcoming you back to ITC...

Mumbai (Bombay), India
Reviewed 21 March 2016

Hey! This is Manyaa and i recently visited this place for dinner with a couple of friends.. i run short of words to describe how notable and impressive it was. Amazing food...amazing ambiance and the staff was happy to serve. Felt like Home!! The staff and the kind of service just made the evening even more special and Memorable... Thank...

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Thank Manyaa2209
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai! Thank you for sharing your recent experience with us on TripAdvisor. We are very happy to learn that your dining experience with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth...

Reviewed 20 March 2016 via mobile

The service was unusual. Food was excellent. I was on a business meeting and I cracked the deal mostly because of the delicious food suggested by Mr. Ravindra Gupta. Mr. Gupta not only assured us the best service, but made sure he knew our taste well.

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Helpful?
Thank Manjeet K
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai! Thank you for sharing your recent experience with us on TripAdvisor. We are very happy to learn that your dining experience with us was enjoyable and memorable. Your appreciation is what encourages and motivates us in making every moment a WOW experience. We look forward to welcoming you back to the warmth...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
: ITC Grand Central, MumbaiITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. A LEED Platinum Certified Hotel (USBGC), it is located in one of Mumbai’s leading business districts and is a few minutes ride away from key commercial and recreational centers.Dining& Recreation: *Kebabs & Kurries: An Award winning exclusive Indian restaurant offering cuisines of Royalty and Nawabs, rich in folklore and taste through a gastronomic journey of clay ovens, grills and simmering pots of delectable curries. *Hornby’s Pavilion: An all-day dining restaurant set in elegant surroundings, offers a pleasant rendezvous with warm sunlight during the day and cozy romantic setting during evenings. An international a-la-carte menu with traditional Indian favorites along with a delectable buffet spread is available for breakfast, lunch and dinner. *Shanghai Club: An authentic exploration of Chinese cuisine crafted by expatriate chefs. *Dublin- The traditional Irish Pub. ... more   less 

Additional Information about ITC Grand Central

Address: 287 Dr Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: €134 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Central 5*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Travelocity, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your ITC Grand Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Itc Grand Central Hotel Mumbai (Bombay)
Hotel Style:
#9 Business Hotel in Mumbai (Bombay)
#13 Spa Hotel in Mumbai (Bombay)
#13 Romantic Hotel in Mumbai (Bombay)
#13 Luxury Hotel in Mumbai (Bombay)
#22 Family Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Central staff and other travellers.
7 questions
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Kangar
over a year ago
Denver, Colorado

See all questions (7)

Questions? Get answers from ITC Grand Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher = better view”
Mark__Moscow, 21 Apr 2017 | Read review
“great location. was facing towards city but i guess facing seaside would have been even better”
383ihsann, 19 Apr 2017 | Read review
“Take a room on the Higher floor towards the corner, beautiful view of the city.”
amitpaul767, 16 Apr 2017 | Read review
“If you are a female traveling alone, request the EVA rooms.”
bonniet577, 14 Apr 2017 | Read review
“City view room is good”
sunilpatil2017, 31 Mar 2017 | Read review
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US$151* /night
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Prices are for 1 room, 2 adults
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