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ITC Grand Central

2,295 reviews
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Traveller (725)
Room & Suite (298)
Storyboard
Overview
  • Excellent72%
  • Very good21%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“k k”(78 reviews)
“point of view”(77 reviews)
“chef rajan”(32 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from ITC Grand Central
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,295)Write a Review
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Traveller rating
1,537
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122
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1,537
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23
Show reviews that mention
All reviewsk kpoint of viewchef rajanshanghai clubkebabs and kurrieslower parelguest relationsbusiness tripdosaspecial thanksamazing hospitalityspecial mentionmemorable staycoffee shopchinese restauranthome away from homerooms are comfortable
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11 - 15 of 2,201 reviews
Reviewed 5 days ago via mobile

Attended a family wedding at ITC Central on 4th Feb so opted to stay there being a Club ITC member too. The reception area had very little sitting place and were asked to sit in the cafeteria.. which looked odd. Rooms were pretty nice but...More

Thank alok1967
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded 2 days ago

Dear Guest, Greetings from ITC Grand Central! Thank you for taking our the time to review us on this platform. Our ultimate endeavor is to provide an unparalleled experience to all our guests and its rather unfortunate that we fell short of your expectations this...More

Reviewed 5 days ago

We came on a sunday for brunch and enjoyed an excellent assortment of food from the buffet and were attended to by friendly and competent staff. We had a table by the window with a great view. Luckily we saved some space for the dessert...More

Thank BM_Zuerich
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded 2 days ago

Dear Guest, Thank you for your kind appreciation. We are very happy to read about your experience on our Sunday brunch and am glad that you enjoyed it. We take pride in your comments about our restaurant, i would even suggest you to try our...More

A TripAdvisor Member
1
Reviewed 6 days ago via mobile

Extremely helpful Front Desk Manager who gave a great first impression of the hotel. He was polite and ensured the comfort of guests. He even suggested places to visit around in the city. The hotel itself is in a great location, has exceptional service and...More

Thank A TripAdvisor Member
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded 2 days ago

Dear Guest, Thank you for your sweet message. We are happy to know that you had a delighted stay with us. We, at ITC Grand Central make every effort to ensure your expectations are exceeded, and we sincerely appreciate you taking the time out to...More

Reviewed 6 days ago

The rooms are clean and the service in this hotel is excellent. The breakfast spread is amazing and should not be missed. I loved my stay at this hotel and would recommend it to anyone who is traveling to Bombay.More

Review collected in partnership with ITC hotels
Thank Yash V
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded 2 days ago

Dear Guest, Thank you for your kind appreciation. We are happy to know that you had a wonderful experience and enjoyed your stay at ITC Grand Central. We take immense pride in your comments about our restaurant and would recommend you to even try our...More

Reviewed 1 week ago via mobile

Wow Awesome food if u r craving for some ethnic mughlai delacasies then this is the perfect place to be excellent support by the staff and a special thank u to vijay for his skilled service and a complimentary cake in the end was just...More

Thank Nasir R
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded 2 days ago

Dear Guest, Thank you for taking out the time to share your feedback with us. We are happy to read about your experience at our restaurant. Indeed, we at ITC Hotels take immense pride in our culinary offerings and I am glad the same was...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$166 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Mumbai
#6 Luxury Hotel in Mumbai
#9 Business Hotel in Mumbai
#13 Romantic Hotel in Mumbai
#16 Family Hotel in Mumbai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$166 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Mumbai
#6 Luxury Hotel in Mumbai
#9 Business Hotel in Mumbai
#13 Romantic Hotel in Mumbai
#16 Family Hotel in Mumbai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (725)
Room & Suite (298)
Dining (92)
Pool & Beach (31)
Amenities (19)
Business Centre & Event Rooms (11)
Family and Play Areas (5)
Questions & Answers
Ask a question
sid182002
8 January 2018|
Answer
Response from itcgrandcentral | Property representative |
Dear Guest, For Indian customers, government approved ID'S e.g. Pan card, Aadhaar card and passport are mandatory at the time of check in. For foreign customers passport along with the Indian visa are mandatory at the time... More
1
Vote
Nikhil S
2 August 2016|
AnswerShow all 3 answers
Response from rajiv1964 | Reviewed this property |
I have visited only for dinners. Have not stayed in the hotel. Hence, I do not know the package that they offer.
0
Votes
Sazz1971
11 March 2016|
AnswerShow all 2 answers
Response from Magnus D | Reviewed this property |
Wifi was included in our room rate - maybe wifi policies have changed
0
Votes
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123
Room Tips
"Corner rooms are quiet"
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"Pool facing"
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"Our room was silent despite a wedding function outside."
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"Higher rooms scenic"
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