We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

ITC Grand Central

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
ITC Grand Central
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,560 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for ITC Grand Central
See the most recent reviews
Showing 1,491: English reviews
Montreal
Reviewed 1 week ago

Amazing high floor standard room with view. Complimentary drinks at Happy Hour top floor terrace. Friendliest and helpful staff who helped us including concierge to book tour and transport. Met some nice guests there too. Fast and friendly room service. Memorable

 Report
Helpful?
Thank WorldWitness
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Thank you for choosing to stay at ITC Grand Central, Mumbai and for posting feedback of your stay on TripAdvisor. The team is happy to learn that you were impressed with our overall service and facilities and most of all, your emphasis on the quality of staff is most encouraging. People are our biggest assets and such praise...

Reviewed 1 week ago via mobile

The hotel ambience and service was really good. Also, I would really like to appreciate Gadrian for excellent gesture throughout my stay from Jan to Feb in ITC. She was helpful, supportive all the time.

 Report
Helpful?
Thank 935aveg
Mumbai (Bombay), India
Reviewed 1 week ago

Dear Nitesh, Dhaval, Sandipan & Nivedita, Excellent, Excellent, Excellent !!! All our other wedding function venues were finalized in a jiffy except the main function, which was a big debate. We were contemplating options of various venues including other five star properties and open grounds with mouth watering food from popular Mumbai caterers to cater to the Gujarati palate. We...

 Report
Helpful?
Thank abhishekkamdar
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Thank you for choosing to stay at ITC Grand Central, Mumbai and for posting feedback of your stay on TripAdvisor. The team is happy to learn that you were impressed with our overall service and facilities and most of all, your emphasis on the quality of staff is most encouraging. People are our biggest assets and such praise...

Koura, lebanon
Reviewed 1 week ago via mobile

Very nice architecture, the hotel is safe, quick check in, welcoming and helpfull personnel with very nice traditional apparel, the buffet breakfast was good, the rooms needs an uplift, but the major issue is the moist odor in the room, you can enjoy your lunch or dinner at the hotel restaurants they have different kind of cuisines

 Report
Helpful?
Thank Chris A
A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

One weeks stay in this hotel was not enough. By far the most comforting and hospitable place in the Mumbai area. My large family of 7 never lacked for anything during our stay at ITC Grand Central. The security surrounding the building was thorough and created a safe environment 24/7. The morning breakfast is all you could ever want and...

 Report
Helpful?
Thank A TripAdvisor Member
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Thank you for choosing to stay at ITC Grand Central, Mumbai and for posting feedback of your stay on TripAdvisor. The team is happy to learn that you were impressed with our overall service and facilities and most of all, your emphasis on the quality of staff is most encouraging. People are our biggest assets and such praise...

Reviewed 2 weeks ago via mobile

We stayed for almost 20 days at this property. Location is great and walking distance to Global Hospital. Staff at the reception were very friendly and always ready to assist. The GM, Muddit is a very helpful gentleman, very understanding and very hospitable. He is a people person and will always be available to the guests. I would strongly recommend...

 Report
Helpful?
1Thank Amin D
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Greetings from ITC Grand Central, Mumbai! Thank you for your wonderful comments about the hotel and our team. I am very pleased that you enjoyed your stay with us and had memorable interactions with our team. I hope that you will choose to stay with us again and look forward to welcoming you back to the hotel soon....

Paris, France
Reviewed 2 weeks ago via mobile

Four nights at the ITC Grand Central in Mumbai was the perfect end to our two-week India adventure. The hotel staff provided excellent service at all levels and across all facilities. The costume wearing doorman with a gently smiling "namaste" at each passage; the excellent restaurant staff fetching cheddar from the kitchen on request although the breakfast buffet technically ended...

 Report
Helpful?
Thank Magnus D
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Thank you for choosing to stay at ITC Grand Central, Mumbai and for posting feedback of your stay on TripAdvisor. The team is happy to learn that you were impressed with our overall service and facilities and most of all, your emphasis on the quality of staff is most encouraging. People are our biggest assets and such praise...

biot
Reviewed 2 weeks ago

A great place to stay in Mumbai! Really enjoy the room, the 30th floor view and the welcoming attitude of all membres of the hotel (especially our welcoming hotess Sudha). The menu offers a large choice of melas from typical indian food to foreing flavours

 Report
Helpful?
Thank tieum91
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Thank you for choosing to stay at ITC Grand Central, Mumbai and we thank you for sharing your review through TripAdvisor. We are very happy to note that you enjoyed the ambience and the services at the hotel. Your generous praise of our service is very rewarding for the team which is dedicated and committed to excellence. The...

Kolkata (Calcutta), India
Reviewed 2 weeks ago via mobile

How much thankful I'm to this great hotel for making my stay comfortable. The view, the food,the pool and the extra warmth from the staffs(They do ask lot of questions though ;) ), jokes apart, the lady accompanying us whose name is Survi is the champ. She's quite amazing! I wish her all the luck. Regarding the complimentary breakfast we...

 Report
Helpful?
Thank Anindya K
itcgrandcentral, General Manager at ITC Grand Central, responded to this review

Dear Guest, Thank you for choosing to stay at ITC Grand Central, Mumbai and for posting feedback of your stay on TripAdvisor. The team is happy to learn that you were impressed with our overall service and facilities and most of all, your emphasis on the quality of staff is most encouraging. People are our biggest assets and such praise...

Thane, India
Reviewed 2 weeks ago

at INR 1750 each the buffet was slightly less than our expectations. A little weighty on the salads with very few choices for the main course. Avoid if you are a non-vegetarian. Vegetarian dishes were good. Service was a bit slow, and I had to remind them that we had been waiting for our drinks for over 20 min. However...

 Report
Helpful?
Thank yatish1360

514 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (499)
Viewed
Hotel & Grounds (91)
Viewed
Dining (34)
Viewed
Pool/Beach Area (14)
Viewed
View from Room (28)
Viewed
Room/Suite (86)
Viewed
Family/Play Areas (2)
Viewed
Bathroom (14)
Viewed
Business Centre/Function Rooms (9)
Viewed
Other (221)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mumbai (Bombay) hotels
The St. Regis Mumbai
#12 of 437 in Mumbai (Bombay)
672 reviews
Four Seasons Hotel Mumbai
#11 of 437 in Mumbai (Bombay)
1,545 reviews
The Taj Mahal Palace
#3 of 437 in Mumbai (Bombay)
6,130 reviews
Show Prices
Show Prices
Show Prices
Trident, Nariman Point
#8 of 437 in Mumbai (Bombay)
2,652 reviews
Vile Parle East
ITC Maratha, Mumbai
ITC Maratha, Mumbai
#6 of 437 in Mumbai (Bombay)
2,300 reviews
The Oberoi, Mumbai
#1 of 437 in Mumbai (Bombay)
1,970 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
: ITC Grand Central, MumbaiITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. A LEED Platinum Certified Hotel (USBGC), it is located in one of Mumbai’s leading business districts and is a few minutes ride away from key commercial and recreational centers.Dining& Recreation: *Kebabs & Kurries: An Award winning exclusive Indian restaurant offering cuisines of Royalty and Nawabs, rich in folklore and taste through a gastronomic journey of clay ovens, grills and simmering pots of delectable curries. *Hornby’s Pavilion: An all-day dining restaurant set in elegant surroundings, offers a pleasant rendezvous with warm sunlight during the day and cozy romantic setting during evenings. An international a-la-carte menu with traditional Indian favorites along with a delectable buffet spread is available for breakfast, lunch and dinner. *Shanghai Club: An authentic exploration of Chinese cuisine crafted by expatriate chefs. *Dublin- The traditional Irish Pub. ... more   less 

Additional Information about ITC Grand Central

Address: 287, Dr. Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: €134 - €255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Central 5*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Hotels.com, Travelocity and Orbitz so you can book your ITC Grand Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Itc Grand Central Hotel Mumbai (Bombay)
Hotel Style:
#9 Business Hotel in Mumbai (Bombay)
#13 Romantic Hotel in Mumbai (Bombay)
#13 Luxury Hotel in Mumbai (Bombay)
#13 Spa Hotel in Mumbai (Bombay)
#22 Family Hotel in Mumbai (Bombay)
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Central staff and other travellers.
7 questions
Ask a question
Kangar
11 months ago
Denver, Colorado

See all questions (7)

Questions? Get answers from ITC Grand Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have an SPG membership, that will help you get a preferred room.”
 of 5 bubbles , 18 Feb 2017 | Read review
“Get Top Floor,west facing rooms for City Views.”
 of 5 bubbles Dilip111, 14 Feb 2017 | Read review
“All floors have rooms that face out to get a magnificent view of the city of Mumbai.”
 of 5 bubbles 138naveenj, 1 Feb 2017 | Read review
“good rooms generally, but do speak to the reception for an opinion”
 of 5 bubbles 569dineshs, 29 Jan 2017 | Read review
“For Women traveling alone, there is a "Ladies floor" that's a nice option with extra security! (And a few extra room amenities too :) )”
 of 5 bubbles CMN_SLC, 26 Jan 2017 | Read review
5 of 5