We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tripadvisor
Save money. We search 200+ sites for the lowest hotel prices.

ITC Grand Central, Mumbai - a Luxury Collection Hotel

Save
Share
287 Dr Babasaheb Ambedkar Road Parel, Mumbai 400012 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Hotels.com
Travelocity
FindHotel
US$71
View deal
Free cancellation until 17/02/22
Orbitz.com
LuxuryCollectionUS$75
Expedia.comUS$78
View all 15 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1472)
Room & Suite (470)
Videos (1)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Read more
Updated 03/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ITC Grand Central, Mumbai - a Luxury Collection Hotel
Updated 03/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 1,245 hotels in Mumbai
Location
Cleanliness
Service
Value
ITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. ITC Grand Central embodies the highest standards in Indian hospitality balanced with elegant restraint in a prime property with distinct personality it also offers Award winning F&B outlets. It’s famed culinary prowess coupled with superlative service ensures the success of every event. The hotel has established industry benchmarks in safety and security, wide choice of premium rooms and suites, awards wining restaurants, banqueting facilities, spa, wellness and more. With a platinum grade commitment to our guests and the planet, ITC Grand Central is certified with a LEED® (Leadership in Energy and Environmental Design) Platinum rating for globally recognised planet positive endeavours.
Read more
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Kids stay free
Valet parking
Paid wifi
Pool / beach towels
Indoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Happy hour
Kid-friendly buffet
Kids' meals
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Makeup services
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
On-demand films
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Family
Languages Spoken
English, Hindi
Hotel links
Special Offer:Unlock Member Rates!
4734Reviews15Q+A100Room tips
Traveller rating
  • 3,907
  • 592
  • 148
  • 55
  • 32
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Kunal S wrote a review 26 Jan
1 contribution
ITC never manages to disappoint me. This has been my second stay at an ITC property and I must say it was the best stay in Mumbai. The staff was very courteous and the hospitality was top notch. I had booked it for my wife's birthday and had informed the staff while booking the property. I had no idea but they went an extra mile to have a cake in our room to celebrate her birthday. It was quite the surprise for both of us and a sweet gesture from their part. We stayed on the 29th floor which had an extraordinary view of the city skyline. The covid protocols were aptly followed and I felt very safe roaming around the property. The hygiene standard was quite high. Food as usual was fantastic (ITC have set a high standard for their food and its unique taste.) Thank you ITC Grand Central for making my stay memorable.
Read more
Date of stay: January 2022
Value
Location
Service
Helpful
Share
Response from itcgrandcentral mumbai, General Manager at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded 2 days ago
Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. I am truly happy to know that you had a seamless experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts. I am sure our entire team at ITC Grand Central will be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Responsibly yours, Bhagwan Balani General Manager, ITC Grand Central.
Read more
Harsim S wrote a review Nov 2021
8 contributions7 helpful votes
Hotel's Favourite
ITC Grand Central never disappoints. The hotel is wonderful in every way. I have stayed here many a times and every time the hotel makes me happy in new ways. The Covid protocols are still so much in place even with the pandemic receding. The hygiene and safety is just top notch. Love the way they ensure people wear make and follow the guidelines. The favourite part of the stay is the wonderful staff here who always and always look after you come what may. Always want to stay here for future and would forever recommend the same to everyone. Thank you ITC Grand Central for taking good care of me.
Read more
Date of stay: November 2021Trip type: Travelled on business
Helpful
Share
Response from itcgrandcentral mumbai, General Manager at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded 26 Nov 2021
Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts. I am sure our entire team at ITC Grand Central will be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Responsibly yours, Bhagwan Balani General Manager, ITC Grand Central.
Read more
Shai2013 wrote a review 23 Jan
Navi Mumbai, India39 contributions6 helpful votes
Thankyou Mr Swanand Thipsay the amazing chef of ITC We enjoyed the meal. Absolutely lip-smacking delicious food today White creamy luscious paneer.... Melt in the mouth kababs... Just missed some salad and raita .... Indeed soft tasty roti and nan with nice paneer sabzi . Best was the subz miloni ..v tasty . And signature mirch ka salan was delicious. As usual awesome biryani and black dal to complete it all Good sized Gulabjamun sprinkled with love ...were juicy and simply awesome as was the phirni. Thankyou chef Swanand Shaivali joshi
Read more
Date of stay: January 2022Trip type: Travelled with family
Helpful
Share
Response from itcgrandcentral mumbai, General Manager at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded 5 days ago
Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts. I am sure our entire team at ITC Grand Central will be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Responsibly yours, Bhagwan Balani General Manager, ITC Grand Central.
Read more
Raina V wrote a review 23 Jan
1 contribution
ITC Grand Central never disappoints. The hotel is wonderful in every way. I have stayed here many a times and every time the hotel makes me happy in new ways. This time we stayed at the hotel for 3 days and it was a wonderful experience with the staff being extremely courteous and kind. Very warm welcome, check in by Ms Suvidha gave choice of room nice view, We stayed at the 29th floor which had a spectacular view .The interiors reminds you of the royal era , so delightful to the eyes. The Covid protocols are still so much in place even with the pandemic receding. The hygiene and safety is just top notch. Love the way they ensure people wear make and follow the guidelines. Always want to stay here for future and would forever recommend the same to everyone. Thank you ITC Grand Central for taking good care of me.
Read more
Date of stay: January 2022
Value
Cleanliness
Service
Helpful
Share
Demetrius Cordeiro D'Souza wrote a review 20 Jan
Mumbai, India4 contributions
Got an hazelnut cake from here on the recommendation of a friend. Cake was beautifully done and they came up with a beautiful message which I left upto them . There was perfect balance as well. Special thanks to suvidha dalvi and the pastry chef for the awesome job.
Read more
Date of stay: January 2022Trip type: Travelled solo
Helpful
Share
Response from itcgrandcentral mumbai, General Manager at ITC Grand Central, Mumbai - a Luxury Collection Hotel
Responded 1 week ago
Dear Guest, Greetings from ITC Grand Central! Thank you for sharing your valuable feedback with us. I am truly delighted to know that you had a memorable experience during your stay. Appreciation from our guest is what encourages us to strive for more and definitely motivates us to do our best always. Thank you for recognizing our hospitality and efforts. I am sure our entire team at ITC Grand Central will be happy to read your feedback. Thank you for your kind words of praise. Do feel free to contact me directly for your future visits. Looking forward to welcome you back at ITC Grand Central. Responsibly yours, Bhagwan Balani General Manager, ITC Grand Central.
Read more
Previous
123456
PRICE RANGE
US$124 - US$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
itc grand central hotel mumbai (bombay)
LOCATION
IndiaMaharashtraMumbaiParel / South Mumbai
NUMBER OF ROOMS
242
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about ITC Grand Central, Mumbai - a Luxury Collection Hotel
Which popular attractions are close to ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Nearby attractions include Gandhi Market (0.1 km), Parel Factory Outlet Market (0.5 km), and Lalbaug Spice Market (0.1 km).
What are some of the property amenities at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Conveniently located restaurants include Kebabs & Kurries, Shanghai Club, and Hornby's Pavilion.
Are there opportunities to exercise at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does ITC Grand Central, Mumbai - a Luxury Collection Hotel have airport transportation?
Yes, ITC Grand Central, Mumbai - a Luxury Collection Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does ITC Grand Central, Mumbai - a Luxury Collection Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ITC Grand Central, Mumbai - a Luxury Collection Hotel?
The staff speaks multiple languages, including English and Hindi.