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ITC Grand Central

2,213 reviews
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Traveller (710)
Room & Suite (283)
Storyboard
Overview
  • Excellent71%
  • Very good22%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“k k”(74 reviews)
“chef rajan”(32 reviews)
“shanghai club”(24 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from ITC Grand Central
Offers & Announcements: Book Direct.Save 10%.
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,213)Write a Review
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1,474
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119
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1,474
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Show reviews that mention
All reviewsk kchef rajanshanghai clubpoint of viewlower parelguest relationskebabbusiness tripdosaspecial thanksgreat hospitalityspecial mentionmemorable staycoffee shopchinese restauranthome away from homerooms are comfortable
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1 - 5 of 2,124 reviews
Reviewed yesterday

I cannot recommend this hotel enough. While there are several luxury choices in Mumbai, we keep coming back to ITC Grand Central. The staff here truly make the difference. Even prior to our arrival, Samadhan made sure that we had everything we needed - which...More

Thank Tara P
Hotel's Favourite
Reviewed 25 August 2017

My and my wife's experience of our stay at the Hotel was excellent. The services were great. The General Manager of the Hotel, Mr. Kermen Lalkaka was most helpful,and kind hearted. Not only did he upgrade to a specious suite, but also saw to it...More

Thank Madhookar P
Response from itcgrandcentral, General Manager at ITC Grand CentralResponded 1 September 2017

Dear Guest, Thank you for your wonderful feedback. At ITC Grand Central, it is our constant endeavor to provide our guests with the best services and facilities. A review such as yours inspires us to strive for excellence in our services. Our associates are our...More

Reviewed yesterday via mobile

Our stay at ITC was made memorable by the courteous and professional staff, we stayed in the upgraded Towers room ,this gave us the access to the lounge on the 30th floor with a beautiful view where we spent the evenings ,the breakfast spread at...More

Thank rsangeeta
Reviewed yesterday via mobile

I have been to this hotel several times for meetings. My first stay at this hotel. The hotel looks elegant and staff are warm. The room a bit on the old side. Even though shampoo and toiletries weren't great. The overall standard of the hotel...More

Thank Clara D
Reviewed 2 days ago via mobile

I had been here in the first week of January for a dinner at Shanghai club as it was my best friends birthday. The staff named Gadriann D'Souza escorted us and provided a bouquet. Will be coming back here soon.

Thank Sevulus D
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$174 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Mumbai
#6 Luxury Hotel in Mumbai
#9 Business Hotel in Mumbai
#13 Romantic Hotel in Mumbai
#16 Family Hotel in Mumbai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$174 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Mumbai
#6 Luxury Hotel in Mumbai
#9 Business Hotel in Mumbai
#13 Romantic Hotel in Mumbai
#16 Family Hotel in Mumbai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (710)
Room & Suite (283)
Dining (90)
Pool & Beach (31)
Hotel & Grounds (517)
Bathroom (15)
Business Centre & Event Rooms (11)
Family and Play Areas (5)
Questions & Answers
Ask a question
sid182002
8 January 2018|
Answer
Response from itcgrandcentral | Property representative |
Dear Guest, For Indian customers, government approved ID'S e.g. Pan card, Aadhaar card and passport are mandatory at the time of check in. For foreign customers passport along with the Indian visa are mandatory at the time... More
1
Vote
Nikhil S
2 August 2016|
AnswerShow all 3 answers
Response from rajiv1964 | Reviewed this property |
I have visited only for dinners. Have not stayed in the hotel. Hence, I do not know the package that they offer.
0
Votes
Sazz1971
11 March 2016|
AnswerShow all 2 answers
Response from Magnus D | Reviewed this property |
Wifi was included in our room rate - maybe wifi policies have changed
0
Votes
Google Translation
Room Tips
"Higher the better"
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"Choose either south facing window or west facing window for a green view"
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"Corner suites are large and sunny."
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"great breakfast buffet !"
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