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West End Hotel

Hotels.comUS$98*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$164*
US$98*
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US$164*
US$101*
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West End Hotel
West End Hotel
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224 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Bangalore, Karnataka, India
Reviewed 30 December 2014

I stayed in a double room for 4 nights . Room was big , well ventilated but as hotel is in a business district not much of views . The hotel has an old world charm. Staff is courteous & efficient . Location is excelent , is a 10 minutes walk from Marine Drive & Church Gate Station . Plenty...

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Helpful?
Thank Kavi53
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Guest, I want to thank you for taking the time to share your stay experience with us. We thank you for appreciating our central location old world charm & great value for money. Management does understand the importance of TV for relaxing in the room. We will certainly increase our TV channels so that sports & news worldwide can...

Glasgow, Scotland, United Kingdom
Reviewed 30 December 2014

Stayed here because of a good priced hotel. This hotel offers a good location and near to The Gateway to India. The rooms were large and comfortable. I did not eat in the hotel much preferring to eat in the local curry restaurants. No complaints about the staff all were friendly and helpful. I rather liked the Old feel about...

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1Thank Angus M
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Guest, I want to thank you for taking your time out to write an amazing review. We also thank you for appreciating our old world charm, spacious rooms central location, friendly & helpful service. We look forward to serving you in the future Yours Faithfully, Arjun Ramani General Manager West End Hotel,Mumbai

Reviewed 21 December 2014

I was on a business trip and had stayed in this hotel for 5 days. The hotel has an old world charm, but it has not moved on to include the modern ammenities. Pro's: 1. Very close to CST and Chruchgate, and right in the middle of the business district. 2. Comfortable and clean rooms 3. Dinner buffet is very...

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Helpful?
Thank Bustravel2711
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Guest, Thank you for taking out your valuable time to fill this review. We are regularly doing pest control & we are sorry for the inconvenience caused to you. Both our lifts have lift-man & doors are always kept opens. Upon hearing the bell the lift-man goes to the particular floor to attend the guest. We are very sorry,...

New Delhi, India
Reviewed 19 December 2014

Stayed at West End on Marine Lines overnight as a business traveller. Not only that the radio cab that I hired from the Mumbai Int'l Airport knew about the hotel, but none of the cabbies and autorickshaw wallahs standing on the Marine Lines could direct us where the Hotel is. Finally, 5th attempt succeeded and we could get to the...

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Thank Arun S
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Guest, We thank you for taking out your time to fill this review. We do have a reliable, safe & economical pickup/drop service from the Airport which you perhaps may like to try on your next visit to save the inconvenience caused to you during your last visit. We apologize that the reception that you received was not as...

Basel, Switzerland
Reviewed 3 December 2014

If you want to feel to be in India with a nostalgic touch this is a recommendable Iocation. The staff from the front desk over the lift boys to the room service with floor managers were very helpful, also in organising transport.The food was excellent both in choice and quality especially if you like fish, AC in the rooms of...

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Helpful?
Thank Heinz W
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Guest, Thank you very much for staying with us once again & thank you for lovely feedback on your recent stay. We are delighted to know that you like our food, our fillet fish with tarter sauce is famous amongst the customers. We would like to assure a wonderful experience on all your future visits. The entire team at...

Ashton-under-Lyne, United Kingdom
Reviewed 24 November 2014

A nostalgic trip with an insight into Old India. This beautiful art deco hotel is well appointed with modern facilities. The staff cannot do enough to help you and make sure your stay is comfortable. The complementary breakfast was plentiful and served by the ever helpful staff. With a hospitality manager on every floor there was nothing they would not...

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Helpful?
Thank jusdun
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Guest, Greetings from West End Hotel, Mumbai! Thank you very much for your kind comments on the hotel and we are most thankful for the valuable feedback. The title of the review itself has brought a smile on each one of us. Your words of praise for our services, offerings and attention to detail have encouraged us to scale...

Halmstad, Sweden
Reviewed 16 November 2014

Since late senventies I have visited the West End Hotel at least once in a year. It is situated in the heart of down town Mumbai, the rooms are spacious, restaurant excellent and staff friendly and efficient. As a tour leader I have brought many tourists from Sweden to the West End and all have been more than happy with...

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1Thank Rolf R
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Rolf, Thank you very much for making West End Hotel your home in Bombay. The West End family looks forward to your future visit. Once again Rolf thank you for making West End your home. Sincerely, Arjun Ramani General Manager West End Hotel, Mumbai

Greater London, United Kingdom
Reviewed 22 October 2014 via mobile

Good AC. Friendly staff. Congested room & bathroom. Hotel rates are around a 4 or 5 star, but services are pathetic, no complimentary wifi or breakfast, no water bottles complimentary except 1 for a day. Lifts are horrible. Dining food is bad, sweets in morning are leftovers of previous night. Even noon buffet had some flying insects on deserts (mousse)...

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Helpful?
Thank Pranav J
WestEndHotel1948, General Manager at West End Hotel, responded to this review

Dear Mr. Pranav, Greetings from West End Hotel, Mumbai. Thank you for your valuable feedback and we apologize for the inconvenience caused to you; during your recent stay with us. In south Mumbai 4 star hotels charges about Rs. 5500/- & 5 star about Rs. 7500/- per day per room for an individual (17.42% Tax Extra). Whereas our room tariff...

Pune, India
Reviewed 7 October 2014

4th October, which was a big day for me. It was my engagement. It would be a bad part of me if i would not write a review for this Lovely hotel. First of all Thank you to Mr. Joy, Who is the Banquet Manager who performed his duties Simply Perfect.!! Thumbs up to him. This hotel is known to...

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Thank Farhad D
Manchester, United Kingdom
Reviewed 7 September 2014 via mobile

Very much basic traveller/student accommodation by western standards, surly staff & uncomfortable beds. In desperate need of a refurb, that is apart from the bar, which is stuck in some 1970's time warp, & unintentionally pretty cool because of it.

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Helpful?
Thank Mat W

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities

Additional Information about West End Hotel

Address: 45, New Marine Lines, Mumbai (Bombay) 400020, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: €78 - €119 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West End Hotel 3.5*
Number of rooms: 80
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Also Known As:
West End Hotel Mumbai
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Questions & Answers

Here's what travellers have asked, with answers from West End Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms facing the back are quieter”
savvy00, 1 Apr 2017 | Read review
“rooms towards the road are noisy but well lit”
ShashankSharmaBlr, 18 Jan 2017 | Read review
“3rd floor is no smoking room area”
kapvinod, 20 Dec 2016 | Read review
“It is not cheap or cheeful”
Carrotblue, 8 Dec 2016 | Read review
“Ensure your room has good Cellular reception”
rahuljemal, 3 Aug 2016 | Read review
5 of 5
Hotels.com
US$98* /night
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Prices are for 1 room, 2 adults
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