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JW Marriott Mumbai Juhu

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JW Marriott Mumbai Juhu
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2,130 Reviews from our TripAdvisor Community

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Showing 2,057: English reviews
Curacao
Reviewed 7 December 2015 via mobile

This time we stayed for 11 nights. The service is perfect, we really enjoyed the service given by Saif of the front desk. The rooms are perfect and house keeping was excellent. We had a few times a bite in the coffee shop and twice dinner in the Lotus Cafe. Both places serve good food. We asvise however Management to...

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Helpful?
Thank AndreZw
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings. It was great to read the positive comments about the hotel, my team and the services offered by them. It made me feel proud to be part of the JW Marriott Mumbai. I have shared your comments about the music being loud with the team. They will ensure that the same is monitored at all times,...

Singapore
Reviewed 6 December 2015 via mobile

About 15 minutes from the airport and on the beach make sense you feel you are aware from the rush of Mumbai. Very spacious quality hotel, good service and very comfortable. The pool is huge and ideal. Definitely an establishment I will be coming back to in the future.

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Helpful?
Thank ChrisWalder
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings. Thank you for your feedback. We are glad that we could make your short visit to our hotel memorable and my team managed to leave a good impression on you. We would love to host you and your family again in future. You and your family can avail many of the facilities available at the hotel,...

Mumbai (Bombay), India
Reviewed 6 December 2015

I generally tend to like Indian hotels, because i get much better service, and chaps tend to be a little more anticipating of my needs (perhaps because i have been in india for awhile now)... but must say had a bit of a disappointing stay... The strengths: The lobby looks superb-massive and imposing, and the open areas are very well...

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Helpful?
1Thank RajeevSuri
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings. Thank you for the positive comments. I apologies for the inconvenience caused to you due to the de-magnetization of the keys. We are working with our vendor to ensure keys do not get drained when it is kept with any other electronic items. I have shared your feedback regarding the variety in the cuisine with the...

San Francisco, California
Reviewed 4 December 2015 via mobile

We stayed for 3 notes at JW Marriott although our preferred hotel is Taj Lands end in Bandra as it is more centrally located for visiting South Mumbai. JWM has very good service the staff are courteous and quick to respond. We had angled sea views from our "deluxe" room which was adequately sized with a good desk and lots...

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Helpful?
Thank Samosababa
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, It was a wonderful review and to read such great feedback. Your eulogy was heartwarming and made me feel proud to be heading such an Iconic hotel. My team and I would love to have you stay with us more often and I am sure we will make your stay just as memorable. Look forward to welcome you...

New Delhi, India
Reviewed 4 December 2015 via mobile

It's one of the most luxurious hotel in India. It has a spectacular view of sea kissing the pool of the hotel. The food area is very spacious and the food here is mouth watering. The rooms are spacious and at night the hotel sparkles like a solitaire diamond in the ring. It's a landmark of Juhu Mumbai.

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Helpful?
Thank marblehub
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings. It was great to read the positive comments about the hotel, my team and the services offered by them. It made me feel proud to be part of the JW Marriott Mumbai. Our constant endeavor is to innovate and offer something new to our guest. It was wonderful to note that my team met and exceed...

Mumbai (Bombay), India
Reviewed 3 December 2015

On arrival, they had upgraded us to a room with executive ocean view. The room was spacious and well furnished. The beds and beddings were also perfectly done as instructed. The room also included complimentary breakfast at Lotus Café for two people. The spread for the breakfast was quite detailed and had multiple cuisine options.

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Helpful?
Thank Amitshetty22
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. I am glad that you enjoyed the buffet spread at the Lotus Café. We would love...

New Delhi, India
Reviewed 3 December 2015

We were here for 2 nights in early Nov . Rooms were well allocated and was having beach view. breakfast was not as good as I have heard about it. Stay was confirtable and staff was very courteous and friendly .

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Helpful?
Thank Rahulphysio04
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings. It was great to hear that you enjoyed your stay with us. I have shared your comments regarding the buffet breakfast with the relevant department head. We have taken it up as learning point and will ensure that the same is rectified going forward. We look forward to welcome you back at our hotel. With best...

UK
Reviewed 1 December 2015

We have stayed at this hotel on a number of occassions in the past and have good memories but it was only an average stay this time. Our experiance this time at check in was average and the welcome was very lukewarm by front office staff. The lobby is over crowded and loses its shine of a 5 star hotel....

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Helpful?
2Thank Yash2000
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings. I apologies if you felt that the service was not up to the mark. We have shared your comments with the relevant department head and this is being taken as a learning point. We shall ensure that the same is not repeated again. As a regular guest at our hotel, you are very valuable to us...

Greater London, United Kingdom
Reviewed 1 December 2015

Whenever we visit Mumbai, we make sure we always pay a visit to JW Marriott in Juhu. We have never had a bad experience in this hotel, the only thing we can say that spoils the pleasure of spending time here, is the smell from Juhu fish market by the beach. The grounds, pool area, spa and restaurant are always...

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Helpful?
Thank RunAroundMrAndMrs
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. Thank you for your positive comments about the Spa. The therapies are customized with products from Aromatherapy Associates Ltd. And St. Ligne Barth and the therapists trained and certified by their trainers. Do give us another opportunity to pamper you once...

mumbai
Reviewed 30 November 2015

We had one free night stay and we got it upgraded to a sea facing room at extra cost. We arrived at 12 noon and immediately we were given our room on top floor with club lounge facility. Thanks Shabaz. The room was of decent size with excellent sea view. There are 5/6 restaurants and Bombay Baking for quick meals...

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Helpful?
Thank BalkrishnaShroff
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Warm Greetings. It was great to read the positive comments about the hotel, my team and the services offered by them. Our constant endeavor is to innovate ourselves and offer something new to our guest. My team is constantly making the effort to “Exceed Expectations”. I have personally complimented the associates – Priyesh and Shahbaz, with whose services...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The JW Marriott Mumbai is situated on the sands of Mumbai’s popular Juhu Beach with a breathtaking view of the Arabian Sea. This five star luxury hotel is located in the heart of the suburbs, enjoying close proximity to the commercial & industrial estates in North Mumbai as well as the tourist hub of South Mumbai. The hotel provides the perfect destination to both business & leisure travellers. It is equipped with a state of the art Business Centre, Conference facilities, indoor & outdoor Banquet spaces and the award winning Quan Spa. JW Marriott Mumbai also houses some of the city’s most renowned restaurants & lounges offering a host of various authentic culinary experiences. The hotel is situated only 20 minutes away from both the domestic & international airports. ... more   less 

Additional Information about JW Marriott Mumbai Juhu

Address: Juhu Tara Road, Mumbai (Bombay) 400049, India (Formerly JW Marriott Hotel Mumbai)
Region: India > Maharashtra > Mumbai (Bombay) > Juhu
Price Range: €174 - €259 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Mumbai Juhu 5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Jw Marriott In Mumbai
Jw Marriott Hotel Mumbai
Hotel Style:
#1 On the Beach Hotel in Mumbai (Bombay)
#12 Business Hotel in Mumbai (Bombay)
#13 Family Hotel in Mumbai (Bombay)
#17 Luxury Hotel in Mumbai (Bombay)
#17 Romantic Hotel in Mumbai (Bombay)
#17 Spa Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Mumbai Juhu staff and other travellers.
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Questions? Get answers from JW Marriott Mumbai Juhu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent hospitality for luxury peoples”
 of 5 bubbles ganu33, 27 Mar 2017 | Read review
“try and get a sea-facing room.”
 of 5 bubbles 993ashok, 23 Mar 2017 | Read review
“best rooms definitely our sea facing ones you can enjoy your coffee in room with splendid view. Breakfast spread is also best.”
 of 5 bubbles KKAPatel, 21 Mar 2017 | Read review
“Ocean view is nice”
 of 5 bubbles 631lanam, 19 Mar 2017 | Read review
“Pool facing rooms are much better, smaller rooms are towards the back of the hotel so some may feel claustrophobic.”
 of 5 bubbles RaviS816, 16 Mar 2017 | Read review
5 of 5