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JW Marriott Mumbai Juhu

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JW Marriott Mumbai Juhu
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2,175 Reviews from our TripAdvisor Community

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Showing 2,102: English reviews
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Reviewed yesterday NEWvia mobile

We had a 2 day event here. The staff is helpful and efficient. Food service could be better. Room was overlooking the beach and was the biggest incentive to be staying here. Overall satisfactory and pleasant.

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Helpful?
Thank Ranjan D
New York City, New York
Reviewed yesterday NEW

Aesthetically appealing design, world-class hospitality, unique breakfast/brunch in the Lotus Cafe. This property is very well-managed, as there is clearly a culture of primary attention to guest service. Front desk, food services, back office, front lobby, and concierge are full of stellar brand ambassadors. Suites and hotel vehicles could use an update. Dashanzi (new Asian restaurant) is situated just below...

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Helpful?
Thank Dimi B
Reviewed 2 days ago NEW

Attended hotel for a business meeting had excellent meal option, for the people who are conscious abiut what they eat- there are options of making your own salad with 6-8 types of salad dip, thats totally yummy. It has 2-3 fruit options to choose from. If you are visiting here for your sweet tooth, you can expect some dissapointment, with...

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Helpful?
Thank Deepika B
Reviewed 4 days ago NEW

This hotel has definitely seen its better days. The check-in was a zoo - crowds of people checking in and out at the same time, front desk understaffed, the welcome refreshing towels and drinks randomly appearing and disappearing (we never got one). The hotel layout is sort of in a V shape, with elevators in the middle, and seriously long...

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Helpful?
Thank Audrone C
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Greetings from the JW Marriott Mumbai Juhu Thank you for your feedback. I apologise for the experience that you had at time of checking into the hotel. We will ensure that we have more manning and it is efficiently handled by the team. We have taken this up as a training point and I assure you that we...

Reviewed 6 days ago NEWvia mobile

The best hotel in town, for work, holidays or leisure... whatever you do in Mumbai have a couple of days at the Marriott Juhu. The rooms are very cozy, breakfast is yummy and the variety of food is just fabulous. Live concert of Indian music during breakfast hours is making your experience so relaxing!

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Helpful?
Thank Mattia_Agnoletto
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Very much appreciate you posting a review on Tripadvisor. Positive feedback from our regular guests is what keeps me and my team motivated to give our best. You are very valuable to us and I am glad that you are consistently happy with the service and the product. We look forward to welcome you to the hotel and...

SanFransisco
Reviewed 6 days ago NEW

Was here for a day just to check out the place and is my second visit. The rooms are awesome I stayed in a club room with ocean view. BMW Pick Up or drop from Airport. It is quite a busy place and I am amazed how the staff can keep up with every guest. From the front desk and...

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Helpful?
Thank RAOBAO
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, Thank you for your lovely feedback about your recent stay with us. I am so happy to hear that you had a great time with us. Akshaya, Luis, Poojary, Sambhavi, Rakesh and Jazib are definitely stars for us and I will make sure that they get recognised for her services. I appreciate you taking out the time to...

Mumbai (Bombay), India
Reviewed 6 days ago NEWvia mobile

The Hotel is really good and at the perfect location. The food is brilliant and so is the service. The ambience is perfect to visit with family and friends. The staff is also really helpful and overall a very good experience!

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Helpful?
Thank Pooja2011
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, It was a pleasure to read your feedback. I agree that I am working with an excellent team here at the JW Marriott. We take pride in training our associates and it is very heart warming to note that they have been able to “Exceed your Expectations”, which is the motto of our hotel. Positive comments such as...

Leicester, United Kingdom
Reviewed 6 days ago NEW

Beautiful hotel with attentive staff and great amenities. We were a family of 6 from the UK, first time in India for half the party. Hotel was a brilliant base with onsite bakery, bookshop, coffee shop, gift shop etc. Breakfast was amazing with live cooking of everything, from indian food to pancakes to the usual western staples. Great for fussy...

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Helpful?
Thank RchVys
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. I very much appreciate the detailed feedback sent to me regarding your stay and the surrounding areas. Such great feedback help the associates to deliver their best and keeps them motivated. It makes me proud to be heading such a great...

Mumbai, Maharashtra, India
Reviewed 6 days ago NEW

I was surprised to find such a bad JW. The only saving grace is the food which is really quite good. The rooms are old and tiny, quite unpleasant. The service is atrocious - the time from when we went to check out till we finally left the hotel was a full forty minutes (by the clock). The excuse they...

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Helpful?
Thank Nirbhay K
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, I apologies for the experience that you had at hotel. Your experience could have definitely been the better and we assure you of the best services in the future. I have shared your feedback regarding the check-out process and the time taken, with the appropriate department head. This has been taken as a training point and we shall...

Singapore
Reviewed 6 days ago NEWvia mobile

Not too far from the airport (traffic is bad wherever in Mumbai). Lovely location facing sea. Secure with almost paranoid security screening. Beautiful grounds and clean rooms. My room didn't face the sea but still Good sized rooms with nice marble lined shower area. All room facilities that you would expect in a 5 star. Decadently ample breakfast buffet with...

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Helpful?
Thank SporeTripper
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at our hotel. I very much appreciate the detailed feedback sent to me regarding my entire team. I also appreciate the fact that you took the time and effort to list out their names. Such great feedback help the associates to deliver their best...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The JW Marriott Mumbai is situated on the sands of Mumbai’s popular Juhu Beach with a breathtaking view of the Arabian Sea. This five star luxury hotel is located in the heart of the suburbs, enjoying close proximity to the commercial & industrial estates in North Mumbai as well as the tourist hub of South Mumbai. The hotel provides the perfect destination to both business & leisure travellers. It is equipped with a state of the art Business Centre, Conference facilities, indoor & outdoor Banquet spaces and the award winning Quan Spa. JW Marriott Mumbai also houses some of the city’s most renowned restaurants & lounges offering a host of various authentic culinary experiences. The hotel is situated only 20 minutes away from both the domestic & international airports. ... more   less 

Additional Information about JW Marriott Mumbai Juhu

Address: Juhu Tara Road, Mumbai (Bombay) 400049, India (Formerly JW Marriott Hotel Mumbai)
Region: India > Maharashtra > Mumbai (Bombay) > Juhu
Price Range: €180 - €302 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Mumbai Juhu 5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Jw Marriott In Mumbai
Jw Marriott Hotel Mumbai
Hotel Style:
#1 On the Beach Hotel in Mumbai (Bombay)
#12 Business Hotel in Mumbai (Bombay)
#13 Family Hotel in Mumbai (Bombay)
#17 Spa Hotel in Mumbai (Bombay)
#17 Romantic Hotel in Mumbai (Bombay)
#18 Luxury Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Mumbai Juhu staff and other travellers.
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Questions? Get answers from JW Marriott Mumbai Juhu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high sea facing room. Upgrade to exec floor if you can (4th floor)”
RchVys, 23 Apr 2017 | Read review
“by the beach. huge lobby.”
Anoop20142014, 21 Apr 2017 | Read review
“Get an ocean view - and spoil yourself by getting on the Executive floor.”
638garetha, 14 Apr 2017 | Read review
“Get beach or pool side view.”
186iaind, 2 Apr 2017 | Read review
“excellent hospitality for luxury peoples”
ganu33, 27 Mar 2017 | Read review
5 of 5