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Sofitel Mumbai BKC

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Sofitel Mumbai BKC
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3,270 Reviews from our TripAdvisor Community

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Showing 3,131: English reviews
Kochi (Cochin), India
Reviewed 3 March 2017 via mobile

True luxurious hotel!! I stayed here for three nights and two days. Stay was very comfortable. Rooms are exactly same as seen in pictures. Neat and clean with all latest amenities. Very good room service, food also was tasty. This place is close to airport and close to US embassy. Cost per standard room is approx ₹ 13- 14k. Exactly...

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Helpful?
Thank NikhilaPachani
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour NikhilaPachani, Thank you for posting your comments online and for choosing to stay with Sofitel Mumbai BKC. We are truly pleased that you enjoyed your stay at our hotel and particularly appreciated your room, our amenities as well as our private dining service. Indeed, with regards to the location, Sofitel Mumbai BKC being located in the geographical centre of...

New York City, New York
Reviewed 2 March 2017 via mobile

I stayed at this hotel for two nights and two days, and I had a wonderful experience. At check-in the staff was very welcoming, and the whole check-in process was painless. My room was clean and had all the necessities to have a wonderful stay. The restaurant and lounge were also great, and the waitstaff were only very professional and...

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Thank Itinerant-Jun
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Itinerant-Jun, Thank you for taking the time to share such a wonderful feedback and for choosing our hotel as your accommodation choice. We are delighted to read that you had an enjoyable stay and that you were pleased by the overall ambiance and facilities of the hotel. Your appreciation for the friendliness and assistance of our staff has been...

Stockholm, Sweden
Reviewed 2 March 2017

We had a very pleasant stay at the Sofitel Mumbai. It’s located, close to the airport, which is very convenient. Our room at the 11th executive floor was spacious and tastefully decorated in a modern and sophisticated Sofitel style. Everything neat, clean and fresh. Mr S. Petkar at the front desk was very helpful and service minded and offered us...

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Helpful?
Thank Alptech
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Alptech, Thank you so much for your warm endorsements of Sofitel Mumbai BKC. Your generous praise is much appreciated and we hope to deliver more such experiences for you on your future visits to our property. We are pleased to note your positive comments on the hotel facilities and decor. At Sofitel Mumbai BKC, your comfort and well-being are...

Reviewed 1 March 2017 via mobile

Being a cabin crew travelling becomes a part & parcel of life and after getting a stay in a hotel like this all the exhaustion & stress vanishes. I was well taken care of by Oyster from guest relations. She checked my health & even sent some fruits to the room. Being from the same industry. I was happy to...

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Helpful?
Thank anjsani89
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour anjsani89, It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback about your recent stay with us. It is very pleasing to note that you had a comfortable stay with us and was pleased with the service and care rendered to you by Oyster. I especially value your note on...

Reviewed 1 March 2017 via mobile

Sofitel Mumbai definitely stands out. From friendly reception staff and impeccable rooms to outstanding services, you will call this hotel a home before you know it. Diverse food selection makes the breakfast a delight. I was impressed by the dedication of the staff to service particularly Oyster Guest Relations was efficient and extremely helpful. Highly recommended.

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Helpful?
Thank Nitish R
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Nitish R, We would like to thank you for choosing our hotel as your accommodation choice and for taking the time to share your appreciation with us. It is heartening to note that you had an overall pleasant stay with us and appreciated the hotel and its facilities. It is feedback such as yours that encourages us to ensure...

Sheboygan, Wisconsin, United States
Reviewed 1 March 2017

Amazing service. Lots of personal attention. Restaurant food is delicious. Beautiful rooms. Great housekeeping. I highly recommend staying at the Sofitel when staying in Mumbai. Great location too. Thanks for the great service!

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Helpful?
Thank Trisha B
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Trisha B, It was a pleasure having you stay at the Sofitel Mumbai BKC and we thank you for sharing your feedback with us. I am happy to note that you enjoyed the facilities at the hotel and have left with a positive impression of the hotel and its services. We look forward to welcoming you back soon and...

Reviewed 1 March 2017 via mobile

I really enjoyed my 3 day stay and the hospitality of the staff. Room layout is well thought through and the comfort of the bed is amazing. Breakfast is probably best I've seen in whole India. Few minor issues: sofa is not that comfortable and you are directly exposed to the A/C air flow. The plastic bathtub feels cheap. Shower...

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Helpful?
Thank Thorsten M
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Thorsten M, It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback about your recent stay with us. While I am happy to read that you had an overall pleasant experience at our hotel, we appreciate you bringing to our attention some of the areas of opportunity for us to...

Valencia, Spain
Reviewed 28 February 2017

4-nights excellent stay in Mumbay for a business pourpose, and definitelyy we would repeat the experience. The hotel is a real 5 star with an awesome buffet for breaksfast with indian specialities. Delicious. The Clube Millesime is the perfect deal, as you can enjoy everytime during the day while working with the computer. And specially at the evening with a...

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Thank hispaniavalencia2002
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour hispaniavalencia2002, Thank you for taking the time to convey your comments and for choosing our hotel as your accommodation choice. We are very pleased to know that you appreciated the overall facilities, the professionalism of the staff and enjoyed your culinary experience at our hotel. It is heartening to read that our guests value the attentiveness of our staff...

Reviewed 28 February 2017

Had a great time attending the Kashmiri Food Festival at Jyran, Hotel Sofitel, Bandra Kurla Complex on 17th February, 2017. It was a well-organized networking lunch with a well planned menu. Cheers to the chef and team. Keep up the good service!

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Helpful?
Thank Astrid R
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Astrid R, I am delighted to receive your positive comments on TripAdvisor and thank you so much for your 5/5 rating. I am pleased to note that you and your colleagues enjoyed the food festival at Jyran and it was only our pleasure to have you all over. We look forward to welcoming you again soon to the Sofitel...

Manila
Reviewed 28 February 2017

I stayed at this hotel in September 2016 and apart from the Club Ambassador forgetting to arrange my airport pick up, had a wonderful experience both with the hard product and the staff. It is because of this experience that I returned to the same hotel, only to realize service levels were inconsistent. While staff is trained to offer help...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Jovilyn_C
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Jovilyn_C, Thank you for sharing your most constructive feedback regarding your stay with us, and I sincerely apologize for your experience not meeting your expectations. Our aim and intent has always been to ensure that all employees are totally customer-focused and all guest concerns and requests are handled efficiently and I sincerely apologize that your requests were not handled...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Tuskers
Tuskers
Cuisines: Indian, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A glistening beacon of sophistication, grandeur and French art de recevoir, Sofitel Mumbai BKC exudes modern luxe, offering unrivaled facilities and a premium address. French culture, design and gastronomy blend artistically with rich Indian tradition in Neo Art Nouveau style offering multifaceted experiences in cuisine, entertainment and relaxation - from flexible, cutting edge meeting space and Club Millesime to the enchanting So SPA and pool side facilities. Where buoyant business meets elegant lifestyle and where "Life is Magnifique". Strategically located in the geographical heart of Mumbai and the new financial and commercial district of the city - Bandra Kurla Complex (BKC), the hotel offers easy access to both the international and domestic terminals of Mumbai’s Chhatrapati International Airport, to South and North Mumbai, the Eastern and Western Express Highways and most of the main tourist attractions in the city. ... more   less 

Additional Information about Sofitel Mumbai BKC

Address: C - 57 | Bandra Kurla Complex, Bandra East, Mumbai (Bombay) 400 051, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: €135 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Mumbai BKC 5*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Travelocity, ACCOR, Jetsetter, Evoline ltd, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Sofitel Mumbai BKC reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Mumbai Bkc Hotel Mumbai (Bombay)
Hotel Style:
#2 Spa Hotel in Mumbai (Bombay)
#2 Luxury Hotel in Mumbai (Bombay)
#3 Family Hotel in Mumbai (Bombay)
#3 Business Hotel in Mumbai (Bombay)
#3 Romantic Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Mumbai BKC staff and other travellers.
19 questions
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Questions? Get answers from Sofitel Mumbai BKC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go the extra mile and book Club room with access to the lounge.”
, 22 Apr 2017 | Read review
“Nice room with good amenity”
tejastejdhaval, 22 Apr 2017 | Read review
“Every room is amazing”
Snaz786, 21 Apr 2017 | Read review
“Room which has lounge access is very good room.”
shrrutievents, 19 Apr 2017 | Read review
“Away from lifts if you want quiet”
CheerfulNZ, 15 Apr 2017 | Read review
5 of 5