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Sofitel Mumbai BKC

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Sofitel Mumbai BKC
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3,169 Reviews from our TripAdvisor Community

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Showing 3,034: English reviews
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Reviewed yesterday NEW

My experience at Sofitel started before I actually made my booking. I visited the hotel to enquire about availability and facilities as I was travelling with my young daughter. I was greeted and shown the facilities by Anisha and even shouted a lovely coffee in one of the cafes on the grounds. My booking was at the end of February...

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Helpful?
Thank Tammy T
Reviewed 2 days ago NEW

We stayed at BKC Sofitel for 5 nights recently. Being Accor Platinum members, we were upgraded from a King Room to a suite and offered complimentary access to Club Millèsime. From the very first inter-action to the last, our experience at BKC Sofitel was nothing but amazing. Bags collected by concierge and clothes unpacked and hung up in our closet...

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Thank Rahul P
Mumbai (Bombay), India
Reviewed 2 days ago NEWvia mobile

Staying here by myself with my 2 kids, I couldn't have asked for better service especially from the manager at Pondicherry Mr Rohan, I got the best treat and my kids had a gala time over dinner... Too bad I wouldn't find him back at breakfast timings 😁.. Thank you for making my stay pleasant and memorable ...

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Helpful?
Thank Miera13
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Miera13, Thank you for taking the time to share such a wonderful feedback and for choosing our hotel as your accommodation choice. We are delighted to read that you had an enjoyable stay and that you were pleased by the overall ambiance and facilities of the hotel. Your appreciation for the friendliness and assistance of our staff - in...

Mumbai (Bombay), India
Reviewed 2 days ago NEWvia mobile

Excellent arrangement. Very cooperative staff. Nice food and ambience. Special thanks to Sashika & Abu. We have already plan one more event on 14th July at Hotel SOFITEL. I suggest others to plan events and be rest assured.

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Helpful?
Thank kinjalshah909
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour kinjalshah909, Thank you for choosing Sofitel Mumbai BKC as your preferred choice for hosting your event and for your review on TripAdvisor. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your recent visit. Your confidence in us and your patronage...

Cape Town Central, South Africa
Reviewed 2 days ago NEW

We felt immediately at home as we were whisked to a great room by the client relations manager.She was informative,very friendly and I cannot have expected a better service.The next mornings breakfast was the best spread we have ever experienced.When Imagine tours in South Africa quoted R5,960 to fetch from airport and take us to the Costa neo Classica and...

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Helpful?
Thank JBLEROUX
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour JBLEROUX, Thank you for taking the time to share your comments with us. We are very pleased to know that you appreciated our competent employees and the room facilities with all the amenities. It is always encouraging for us to learn that our guests are satisfied with our service to go the extra mile. It is very pleasing to...

Reviewed 3 days ago NEW

The check in procedure at welcome desk was very good and fast. The room was very well equipped with all amenities. Dinner and breakfast at your Restaurant was very enjoyable and sumptuous. The personalized service accorded to us by your Ms. Pooja who attended to our every requirement, in view of my wife's disability was highly commendable. Having spoken to...

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Helpful?
Thank Zal E
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Zal E, Thank you for taking the time to convey your comments and for choosing Sofitel Mumbai BKC as your accommodation choice. It is a pleasure to learn that your stay with us was comfortable and pleasant. Pooja in particular is thrilled to note your feedback and thanks you and your wife for all the kind words bestowed on...

Reviewed 3 days ago NEWvia mobile

I am so amazed with this place .. it's beautiful, comfortable and homely .. I make sure that i stay here when I visit mumbai .. club lounge gives me a feeling of my own dining area my own sofa I ensure to come to this lounge very often during the day and night .. precisely 5 to 6 times...

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Helpful?
Thank Ashima s
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour Ashima s, Thank you for choosing to stay with the Sofitel Mumbai BKC on your recent visit to the city and taking the time to share your experience. Your kind compliments and recognition of our Club Millesime staff is a great motivation for us and has truly served as a boost to us as a team to strive towards...

Navi Mumbai, India
Reviewed 3 days ago NEW

The support and assistance that we experienced was very good. Every arrangemet was made in a timely manner as per our expectations. Staff attitude was across the board fantastic. In particular everyone seemed to have personal pride about their job and care about doing it well, from AV to catering. We couldn’t have asked for a better team to work...

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Helpful?
Thank shrutic887
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour shrutic887, Thank you for taking the time to share such a wonderful feedback and for choosing our hotel as your venue choice. We are delighted to read that you had an enjoyable visit and that you were pleased by the overall ambiance and facilities of the hotel. Your appreciation for the friendliness and assistance of our staff has been...

India
Reviewed 3 days ago NEW

This has been my second stay at this hotel and it has been disappointing. Two days consecutively we have been overcharged on the bills of the restaurants, the service has been very slow. Seems no one is interested It also takes time to figure out where the lights are in the room and you don't have the patience after a...

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Thank ShefKhanna
Mumbai (Bombay), India
Reviewed 3 days ago NEW

We stayed for a night, they made all efforts to make it very special. Thanks to Sofitel our family had a wonderful time. The check-in to checkout process was flawless and very much felt welcomed all the time. Food is great, options are great, the pool, gym , restaurants, garden, location, top notch.

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Helpful?
Thank harry2cool
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review

Bonjour harry2cool, Thank you so much for your warm endorsements of Sofitel Mumbai BKC. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Tuskers
Tuskers
Cuisines: Indian, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A glistening beacon of sophistication, grandeur and French art de recevoir, Sofitel Mumbai BKC exudes modern luxe, offering unrivaled facilities and a premium address. French culture, design and gastronomy blend artistically with rich Indian tradition in Neo Art Nouveau style offering multifaceted experiences in cuisine, entertainment and relaxation - from flexible, cutting edge meeting space and Club Millesime to the enchanting So SPA and pool side facilities. Where buoyant business meets elegant lifestyle and where "Life is Magnifique". Strategically located in the geographical heart of Mumbai and the new financial and commercial district of the city - Bandra Kurla Complex (BKC), the hotel offers easy access to both the international and domestic terminals of Mumbai’s Chhatrapati International Airport, to South and North Mumbai, the Eastern and Western Express Highways and most of the main tourist attractions in the city. ... more   less 

Additional Information about Sofitel Mumbai BKC

Address: C - 57 | Bandra Kurla Complex, Bandra East, Mumbai (Bombay) 400 051, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: €125 - €227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Mumbai BKC 5*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com and Jetsetter so you can book your Sofitel Mumbai BKC reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Mumbai Bkc Hotel Mumbai (Bombay)
Hotel Style:
#2 Luxury Hotel in Mumbai (Bombay)
#2 Spa Hotel in Mumbai (Bombay)
#3 Romantic Hotel in Mumbai (Bombay)
#3 Business Hotel in Mumbai (Bombay)
#3 Family Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Mumbai BKC staff and other travellers.
19 questions
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Questions? Get answers from Sofitel Mumbai BKC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Room on Club Floor (14)”
  • What they did for my daughter
  • My daughter was so excited and happy with the effort to the room
  • Always made the toys a priority on the bed
 of 5 bubbles , 24 Mar 2017 | Read review
“Away from the elevator”
 of 5 bubbles ShefKhanna, 22 Mar 2017 | Read review
“Quiter floor”
 of 5 bubbles sanimulh2016, 20 Mar 2017 | Read review
“As usual, the higher the better but overall all rooms are good as its in an business area so nights are quiet.”
 of 5 bubbles Deven58, 20 Mar 2017 | Read review
“rooms are quit”
 of 5 bubbles 93sandeepj, 20 Mar 2017 | Read review
5 of 5