We visited with freind for family get together it's was fun special thanks for FMB staff and found the staff was courtesy and the food was famously special the main course and special thanks for Mr eathsam making family get together remarkable we would like to make our friends get together here again
We arrived at the hotel at 12:15pm, the staff denied giving us the room and asked me to come at 3pm, i kept my luggage in the hotel and came back at 4pm the room was still not available, I was told Its being sanitized, finally we were given the room key and checkin, the min we opened the room door we found a big massage table with a big cigarette burn mark on it , and when i called the reception girl at the room, she had the audacity to smile shamelessly and tell me that it is an extrabed , when asked for the manager, she repeatedly denied and said no one is here, only i am, then we clearly asked them to refund, they declined too, finally the manager show up and after 2 hours of negotiation he agreed to charge us one night and refund 2 other nights provided that we checkout now, when we agreed, they took our bank details and said the refund is processed. and asked us to leave, before leaving we just asked them to send us an email for refund process which they never did, We called them everyday for next 3 days, the manager who spoke to us never show up, in the end my friend had to go to the property to find out about the refund, the hotel hired 2-3 tall bodybuilders to threaten my friend and scare us away when we spoke out the refund, most importantly the staff did not speak to us, the body builders did The Hotel staff are frauds who are mumbai locals to threaten tourists away. The F&B Manager Ehtesham Uddin pretended to be a Hotel Operations Manager which he is not, Everyone here are shady and fraudulant, we are still waiting for our refund and they still are not willing to payback…
*Good place to hangout* Visited hotel with my friends.The service was excellent with varieties of dishes at Buffet.Room was spacious and comfortable.There have Sunday brunch with a live singer.Staff is very friendly and understanding.Special thanks t for all staff and manager and chef
We visited hotel for dinner it's surprise all the staff was excellent specially the fm b staff Areeb and starter murg Kali mirchi and grill fish and the mushroom tarta thanks for chef aziz personally asking about the food it's was great to see head chef coming on table and asking
The menus options are an excellent value the dining experience is very pleasant,chef Aziz made our day starters are owesomes must try tandoori dish ,I highly recommend this hotel.Really enjoy here with may family.
We visited These hotel for Dinner date and to our surprise it turned to be the best one. Warm greetings from the staff, with excellent service. Food was too delicious specially the starters and Desserts.. 5 Star for Chef Aziz for making the yummy pasta and Pizza... Will soon visit again Regards Sanjay
Hi thanks for all your support . We are very happy with the coordination of F&B . All of are team me. I am very happy with your hotel staff they are very good and respectful handle the guest. I am working as production Controller in Bollywood. My client came from Hyderabad and stay at your property sevenska in Andheri (West) they all happy of your hospitality and appreciate your hotel staff and property..
we had annual meeting at Svenska . The experience was great. all my team members appreciated the quality of food and service as well i also like the coordination among the F&B staff they have done a wonderful job .Thank you Ehtesh Bhai will see you soon for next meeting
Fantastic service, great fun...amazn hospitality..would recommend this place to my friends...they are very accommodative and cater to all your needs...have done many mehendi functions too during karvachauth.
Thank you Shyam ji ,Great food and ambience my entire team liked everything right from booking till final touch specially F&B staff are too good and very cooperative in there approach Keep up the good work guys will certainly recommend this place .