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The Westin Mumbai Garden City

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1,382 Reviews from our TripAdvisor Community

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Showing 1,308: English reviews
Detroit, Michigan
Reviewed 20 May 2015

This is a very beautiful property located in a suburban setting with a nice view over looking the mountain row from one side. It is surrounded by a garden setting which we didn't have time to enjoy. The staff is very friendly and our room was spacious. We had a serious issue during check in. I had my passport with...

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Helpful?
Thank msr345
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Thank you for your patronage to our hotel and for taking the time to share your feedback with us. Whilst we are happy to note that you have enjoyed the comfort of the room as well as the services at the hotel, your other feedback on the SPG Starpoints has been taken up with team on priority. Our...

Navi Mumbai, India
Reviewed 18 May 2015

We had gone for the Midnight Buffet; however we opted for the ala carte....well to my surprise it was one of the best customized option we got. We actually asked for the Chef and gave him our requirement and it was made to the T. I would recommend this option if you are bored with the routine buffet spread that...

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Helpful?
Thank ReninWilliams
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, We are very pleased to learn how much you enjoyed your late night dinner with us and we would like to thank you for letting us know how impressed you were with the service you received. It was delightful to read that you enjoyed our services and overall dining experience at Seasonal Tastes. We pride ourselves in offering...

Mumbai (Bombay), India
Reviewed 17 May 2015

I had a very good experience when I stayed last at the westin.. The staff is very courteous and goes out of the way to make the guests feel comfortable. I would definitely recommend this place if you want to stay in Western Suburbs

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Helpful?
Thank G P
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received. The guest experience is our highest priority and it is always gratifying to receive such valuable comments. Team Westin looks forward to welcoming you...

Scotland
Reviewed 17 May 2015

3rd time at the Westin and it never fails. Quick checkin and checkout. Wonderful staff and rooms. Location is perfect for my work place. The pool area is so quiet, clean and relaxing. A wonderful business hotel.

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Helpful?
Thank GMCScotland
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Thank you for your patronage to our hotel. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, location as well as the swimming pool. We look...

Reviewed 16 May 2015 via mobile

First stay in this hotel. Interior are clean and well decorated. Room are big with comfortable bed and staff are service oriented. Breakfast spread was good but the cooking area was not too well ventilated or separated as after finishing the breakfast, clothes would have some food smell. Location is not bad, ~40min from the airport and a shopping mall...

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Helpful?
Thank sliucm
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, We are pleased to hear of your experiences from your recent visit with us and delighted you found your stay uplifting. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room and location of the hotel. Our team prides itself on the experience we create for our guests and...

Mumbai (Bombay), India
Reviewed 13 May 2015

Had an excellent stay at the Westin, Mumbai. We got a room on 32nd floor with a spectacular view of the city. The rooms are spacious with well done interiors, the bathroom very well done with a separate shower and tub. The service is excellent and the breakfast spread was good too. A must try is thie Heavenly Spa -...

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Helpful?
Thank bsd3214
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, buffet breakfast, Heavenly® Bath as well as the Heavenly Spa By Westin™ which is one of our signature facilities and offers treatments that give you a feeling...

New Delhi, India
Reviewed 12 May 2015

My wife and I ushered the New Year in this hotel. The rooms are extremely spacious and maintained well, a forte of SPG. The only disappointment was that despite being a SPG regular, Ididnt get a customary note or a customized welcome, which I have got at other properties. The new year arrangements were very good (the masks could be...

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Helpful?
Thank himadrishekhar
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Thank you for your patronage to our hotel and for taking the time to share your feedback with us. Whilst we are happy to note that you have enjoyed the comfort of the room as well as the services at the hotel, your other feedback on the Standard Welcome expectation has been taken up with team on priority....

Odiham, United Kingdom
Reviewed 12 May 2015

I've used this hotel many times while visiting Mumbai. Excellent facilities, with large rooms and great views. The service is excellent and the buffet breakfast is lovely although I always seem to order a Masala Dosa and Sambar for some reason. Another successful visit. Remember to ask for a lower down room. The hotel starts on the 18th floor really....

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Helpful?
Thank BazzerBoy
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Thank you for your patronage to our hotel and for taking the time to share your experiences with us. We value your feedback and shall surely share your kind words with the entire team. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room , views as well as...

Reviewed 10 May 2015 via mobile

We are very regular at kangan as we stay close by and the main reason for that is the food at the restaurant especially by chef de cuisine Mr. Shamsher Ahmed who is always out for asking your preferences and reviews and tries his hand in different and sumptuous recipes and what taste he gives to the food is commendable....

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Helpful?
Thank Kbishnois
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, We are very pleased to learn how much you enjoy your dinners with us at Kangan and we would like to thank you for letting us know how impressed you were with the service you received. It was delightful to read that you enjoyed our services and overall dining experience. We value your feedback and shall surely share...

Chicago
Reviewed 8 May 2015

I stayed at the Westin in Mumbai for work and could not have been more pleased with my stay. The hotel itself is wonderfully appointed, the rooms are spacious, the bed comfortable and the bathroom very well done, with a separate shower and tub. The spa and workout facilities are some of the best I've seen at a hotel, and...

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Helpful?
Thank Airmay
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review

Dear Guest, Thank you for providing us with a feedback on your recent stay experience. It is inspiring to know your over all stay experience and comments on our facilities and services. It is great to hear that you were able to make use of many of our facilities such as our Heavenly Spa By Westin™, WestinWORKOUT® Fitness Studio, buffet...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting

Additional Information about The Westin Mumbai Garden City

Address: Oberoi Garden City, Mumbai (Bombay) 400063, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: €143 - €356 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Mumbai Garden City 5*
Number of rooms: 269
Reservation Options:
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Also Known As:
The Westin Mumbai Garden City Hotel Mumbai (Bombay)
Hotel Style:
#4 Business Hotel in Mumbai (Bombay)
#9 Spa Hotel in Mumbai (Bombay)
#9 Family Hotel in Mumbai (Bombay)
#9 Luxury Hotel in Mumbai (Bombay)
#12 Romantic Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Mumbai Garden City staff and other travellers.
5 questions
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Questions? Get answers from The Westin Mumbai Garden City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the Westin executive rooms. They are on higher floors and therefore provide better outside view.”
 of 5 bubbles 915deepakd, 2 Jan 2017 | Read review
“Top floors .”
  • City view from my room.
 of 5 bubbles Vishal_the_traveller, 2 Jan 2017 | Read review
“Higher floors, green area facing..”
 of 5 bubbles mikshar, 28 Dec 2016 | Read review
“Higher Floor rooms have better views”
 of 5 bubbles maneeshagarwl84, 25 Dec 2016 | Read review
“Go for rooms on higher floors, if you want a view of Mumbai. I believe all rooms are above floor 18 - I am not sure.”
 of 5 bubbles Zawid, 23 Nov 2016 | Read review
5 of 5
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