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Ambassador Hotel

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306 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Reviewed 4 weeks ago via mobile

The property is little old but very well maintained. You couldn't ask for a better location than this. The hospitality is great and a special thanks to Zeeshan Abbas.He was fabulous with his services. If you have stay in south Mumbai , it is a very good option

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Helpful?
Thank Shaleen A
EAMNimish, Executive Assistant Manager at Ambassador Hotel, responded to this review

Dear Ms Shaleen, Greetings of the day!!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We are glad to note your positive comments on our hotel facilities and the experience you had at the Hotel. Your kind words in appreciation of the personalized service provided...

New Delhi, India
Reviewed 4 weeks ago

Hotel looks very nice in pictures but it is very old one, overall it is good. Location is very good, just few meters away from marine drive. I stayed for seven days and used to go to Marine drive for walk in the morning and evening due to its good location. All staff is good but one Ms. Renuka behaved...

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Helpful?
Thank SCArora
EAMNimish, Executive Assistant Manager at Ambassador Hotel, responded to this review

Dear Mr Arora, Greetings of the day!!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We are glad to note your positive comments on our hotel facilities and the experience you had at the Hotel. Your kind words in appreciation of the service provided by...

Melbourne
Reviewed 5 weeks ago

This was the third time we had stayed at the Ambassador (starting back in 2009). The hotel is in a fantastic location but is not being maintained. When we arrived the staff did not know about our booking and put us in a smoking room. When we complained they moved us to a non smoking room but though we were...

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Helpful?
Thank ian_aus61
EAMNimish, Executive Assistant Manager at Ambassador Hotel, responded to this review

Dear Mr Ian, Greetings of the day !!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We agree that the usual high standards of our Products/ services were not met in the instance and we understand how disappointing it can be when your expectations are...

Ahmedabad, India
Reviewed 14 December 2016

I was at this hotel on 12-13 December, 2016. I found that there is scope for a lot of improvement. The TV set in my room ( room No. 318 ) was very old model and was uncomfortable to wath TV, likely to cause harm to the eyes; the bathroom needs to be properly maintained, the draining of water from...

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Helpful?
Thank Ashoklalbhai
EAMNimish, Executive Assistant Manager at Ambassador Hotel, responded to this review

Dear Mr Ashok, Greetings of the day !!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We agree that the usual high standards of our Products/ services were not met in the instance and we understand how disappointing it can be when your expectations are...

Leicester, United Kingdom
Reviewed 14 December 2016

Arrived last week to watch the cricket and have mixed feelings about the hotel. We checked in extremely late about 1.30am in the morning and that process was pretty seemless and had no problems there, and was escorted to the room quickly. Unfortunately the room was dreadful (room 709), it smelled musty, damp and mold. There was mold of the...

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Helpful?
Thank aidan1980
EAMNimish, Executive Assistant Manager at Ambassador Hotel, responded to this review

Dear Mr Aidan, Greetings of the day !!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We agree that the usual high standards of our Products/ services were not met in the instance and we understand how disappointing it can be when your expectations are...

Dubai, United Arab Emirates
Reviewed 13 December 2016

The hotel is badly in need of modernization and renovation. The reception area is quite welcoming but the rooms are shabby and dirty and poorly furnished. The food is very average and over priced ($30 for a very average buffet) and the restaurant is poorly laid out. Toiletries and tea and coffee left in the room is second rate. Overall...

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Helpful?
Thank Clivedubai
EAMNimish, Executive Assistant Manager at Ambassador Hotel, responded to this review

Dear Mr Clive, Greetings of the day !!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We agree that the usual high standards of our Products/ services were not met in the instance and we understand how disappointing it can be when your expectations are...

New Delhi, India
Reviewed 12 December 2016

This hotel has excellent location for the price. If you have work in South Bombay and are on a budget, then go for it. The hotel has been around for decades and it more than shows. The room is dingy with very hard mattress, the walls in the toilet have molds and the fittings are a decade too old. The...

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Helpful?
Thank Arjun S
EAMNimish, Executive Assistant Manager at Ambassador Hotel, responded to this review

Dear Mr Arjun, Greetings of the day !!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We agree that the usual high standards of our Products/ services were not met in the instance and we understand how disappointing it can be when your expectations are...

Mumbai (Bombay), India
Reviewed 12 December 2016

Enjoyed the breakfast at this iconic property. Wonderful location is its USP with its proximity to the beach and Marine Drive. Staff were friendly, especially Mr Nimish, who always had a smile and was willing to help.

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Helpful?
Thank wils0n1963
EAMNimish, Executive Assistant Manager at Ambassador Hotel, responded to this review

Dear Mr Wilson, Greetings of the day!!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We are glad to note your positive comments on our hotel facilities and the culinary experience you had at the Hotel. Your kind words in appreciation of the personalized service...

Pune, India
Reviewed 11 December 2016

The hotel is located at agood location. Marine drive and Gateway of India are at walkable distance. Wide choise of breakfast. Friendly atmosphere. Front desk and restaurant staff were really helpful. The famous revolving restaurant was closed for renovation, so couldnt enjoy the beauty of Mumbai from top level. Enjoyed the hospitality extended by Mr. Nimesh. Musch appreciated. I will...

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Helpful?
Thank RenetaDiddee
EAMNimish, Executive Assistant Manager at Ambassador Hotel, responded to this review

Dear Ms Reneta, Greetings of the day!!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We are glad to note your positive comments on our hotel facilities and the culinary experience you had at the Hotel. Your kind words in appreciation of the personalized service...

Reviewed 11 December 2016 via mobile

It's a very old hotel of mumbai but famous, i have visited many a times just for the friendly touch from the staffs.. good food, overlooking the marine drive. Great service..will highly recommend this property for location... Clean rooms..can do much better...Good luck .. Thanks

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Helpful?
Thank KHKotian
EAMNimish, Executive Assistant Manager at Ambassador Hotel, responded to this review

Dear Mr Kotian, Greetings of the day!!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We are glad to note your positive comments on our hotel facilities and the culinary experience you had at the Hotel. Your kind words in appreciation of the personalized service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just 2-minute walk from Churchgate Railway Station and 1.5 km from Nariman Point, The Ambassador Mumbai offers rooms with shower facilities and bathtub. You can choose from Deluxe, Executive or Suite Rooms at Ambassador Mumbai, comes with air conditioning, cable TV and a writing desk. A tea/coffee maker, minibar facilities are provided. 24 hours Room service is available. Ambassador Mumbai’s Flavors coffee shop is open 24 hours and serves buffet breakfast. The Society offers fine dining of local and continental delights. Facilities at the hotel include a business centre and a tour desk. Currency exchange services are also available. The hotel also provides free parking. Located on Veer Nariman Road, The Ambassador is 26 km away from Chathrapati Sivaji International Airport. Churchgate is a great choice for travelers interested in architecture, history and sightseeing. We speak your language! Ambassador Group Of Hotels - The Boutique Art Hotels in India Mumbai - Chennai - Aurangabad ... more   less 

Additional Information about Ambassador Hotel

Address: Veer Nariman Road | Churchgate, Mumbai (Bombay) 400020, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: €87 - €334 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ambassador Hotel 3.5*
Number of rooms: 112
Reservation Options:
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Hotel Style:
#11 On the Beach Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from Ambassador Hotel staff and other travellers.
2 questions
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Questions? Get answers from Ambassador Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms r big but there is a certain smell tht lingers on....”
 of 5 bubbles SHAMEEKDHANDA, 16 Jan 2017 | Read review
“Dont chose a room close to the publiuc phone in the foyers , keep ringing all night”
 of 5 bubbles Umesh53, 14 Jan 2017 | Read review
“Awesome view”
 of 5 bubbles sithambaramr, 28 Dec 2016 | Read review
“The road facing rooms will keep you up all night !”
 of 5 bubbles AshishGarg2014, 28 Dec 2016 | Read review
“Overlooking Marine Drive (if you look hard to the right) is best”
 of 5 bubbles ian_aus61, 16 Dec 2016 | Read review
5 of 5
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