As Holiday inn's go, this is a good one. It's a very well specd hotel, but most impressive are the staff. Firstly there seems to be hundreds of them, so you are always being well attended. Secondly I have never seen so many happy and helpful people, it really was quite remarkable. The location is very handy to the airport, although in typical Indian fashion, it's a bit chaotic on the street, however the hotel is very chilled and I have very much enjoyed my few days here.
Nice property, neat n clean… rooms and washrooms are spacious and tidy… happy with the stay.the reception staffs were cordial but Didn’t offer the free pickup/drop I had with the booking. Had issues @ the restaurant. Opted Ala carte during dinner, was told it will take more than an hour to serve a tomato soup and a panneer starter. Said they have shortage/leakage of gas at kitchen. Waited for more than half an hour for a black coffee during the breakfast time. Reminded the staffs twice, was told it’s getting ready. There were too much staffs wandering around and absolutely no one to take care of the guests. Walked away without the dinner, even though I was really hungry, and without coffee too for the breakfast. Felt too much staffs and too less care. Highly disappointed with the restaurant staffs…
Exquisite staying at Holiday Inn for a long week. Neat and clean rooms. Awesome services. Saptami, the restaurant is fabulous. Anyone visiting mumbai or wishing to stay near by airport is recommended to stay here, trust me it's worth it.
I really liked the ambience here. Great care provided and so cleannn!!!!! Starting from morning buffet to having soft drinks in the minbar at night. It was a great time here and check out the infinity pool at the terrace!!! Mind blown!
I visited holiday inn recently, The hotel gave me a wonderful positive vibe. Also had attended the seminar at ballroom and I must say got wonderful hospitality service from Mr.Hitesh & Mr.Sahil. It’s definitely a highly recommended place to visit if your looking for a budget friendly hotel with great service
I had recently gone to Mumbai for a business trip and got a chance to stay at Holiday Inn, International airport. I must say the hotel is very good. One of the classical challenges of having a very soft bed which gives backache in most hotels, this was not a concern here at all. A firm bed with 2 types of pillows. That was fantastic. The staff also i must say are very polite and helpful at any odd hours. Dinner buffet and morning breakfast were fantastic with a big spread to indulge in as well as loads of healthy options to keep a tab on your health. All in all a truly recommend hotel to stay if you want to be close to the airport and have access across the city as well.
I had been staying since last 7 months at this hotel. Very impressed by all the Departments right from the Front Office to Housekeeping, F&B and Engineering Department for their impeccable service and always willingness to serve. Their attention and details for individual guests requirement is commendable. I will definitely be staying here whenever I visit Mumbai again. Keep it up!
Had a pleasant stay here. There are two views... On one side there is tall apartment building and on the other side is a city view. Better to choose city view on higher floor to get good views. The rooms have a persistent smell which could be due to old carpets, prior smoking or poor ventilation. Better to choose a buffet package with all three meals included. The restaurant serving buffet has good variety and good food quality. Staff is courteous. Located in a congested area with metro station adjacent to it. Hotel provides free one way airport pickup on many packages.
Overwhelmed with the support and gesture from the entire staff especially Nilesh Mishra , Kiran . Start from the help desk to banquets they have been very cooperative in terms of service as well as help. Looking forward to continue the stay in holiday inn while I plan my vacation trip. Regards, Jayprakash Mishra.
Food was excellent .Staff are very polite and very helpful.management is superb. I will recommend to all my friend and relative...Must visit for food...Thank you holiday hotel staff and management... wonderfull experience