A brief Review about the food for the function. A menu selected and curated in collaboration with the Executive Chef Jerson Fernandes and my Sister. the taste and quality of the food far exceeded our expectations. When it comes to food. Novotel is always the best. Thanks Jerson Fernandes for the amazing food and service at the pre function area and the ballroom.
Worst staff, worst service , terrible experience, it's 3 PM now they don't give check in yet. It's like fish market here at the reception of the hotel. No system whatsoever is there in check in or check out. Pls avoid this hotel.
I was disappointed with the hotel. The location is fantastic. It is next to the beach, and there are many provision stores and restaurants within walking distance. But this is Bombay, and you must keep this in mind. The reading light next to the bedside was broken. When I ordered room service, they kept insisting I pay, even though the hotel had taken a block on my credit card. It took me half a day to sort this out. The staff count in the restaurant is low. So much so that the poor chaps had to keep running without being able to serve anyone. Housekeeping was shoddy.
I was stay for day that this hotel it was. Good experience with family the breakfast was good and the service staff were very good that there service and the view from the hotel the Mumbai juhu beach was such a wonderfull.......... Thanks........
I was staying at the Novotel Juhu Beach hotel for 14 days, from April 24 to May 8. Since it was my first visit to India and I had more or less specific plans for my visit, which among others included getting acquainted with the city Mumbai itself as much as possible, gathering at least basic experiences with getting around and interacting with ordinary Mumbaikars, visiting the most of the prominent and famous locations and spots throughout the city, and at last but not least meeting with certain people related to Bollywood, therefore I perhaps wasn't that much focused on all the services available to me during my stay in the hotel and that were also included in my booking. So, from this point of view I left much of the room (also with the above overall rating!) for my additional review in the future and my eventual new visit here, which may even be this year again, when I will certainly be better prepared and informed. On my vacations I usually choose 4-star hotels and for the last several years I spent most of the vacations in my home country Slovenia. I can say the levels are quite comparable between Novotel and my reference Slovenian hotel, although there certainly are slight differences, mostly due to regional and country specifics, of course. I was quite satisfied and relieved with the daily availability of the free bottled mineral drinking water in my room! It would be very inconvenient for me if it were otherwise. So, thank you very much for this! The staff was kind, helpful, accessible, friendly, and adequately communicative! Cleanliness of the premises was in general ok. Unfortunately I couldn't manage to go to and try the Premier Lounge and evening cocktail hours during my stay. I actually remembered about this option a bit late (I was also too busy with other things). The food was great, especially during the dinners. I loved delicious soups and variety of dishes and cuisines available very much! All of my favourite ones, local Indian, Thai, Chinese, Italian. I am also very grateful to Executive Chief Mr. Fernandes for the provided personal attention and informative chats! Much appreciated indeed! To wrap this short review up, I can only say - highly recommended and see you again probably some time very soon!…
I'd like to appreciate Mr. Kaushal from FO department, Mr. Karan and Mr. Praful from IRD for all their hard work and dedication. They were polite and very helpful. It's wonderful how they can put a smile on people's face. Would definitely recommend family and friends to visit this wonderful place with wonderful staffs. Regards, Irene.
I was at Novotel, Juhu from 09th to 12th May. We had an annual residential meeting. The best part about this place besides the location is the food. Right from Breakfast till dinner the spread was amazing. Smallest care on food selection keeping in mind Vegetarians, Non Vegetarians and Vegans was taken. At the Breakfast table one is literally spoilt with choices. The staff and the chef's ensured the best and prompt service. When the hotel has Chefs like Chef Jerson Monterey then one can just be assured of the best food. He takes care of the smallest of the things. His hands on approach is what makes the entire experience special. The sweets served with lunch and dinner are NOT to be missed. Overall a memorable experience. Keep up the good work Novotel.
Enjoyed our meal in the morning as well as our dinner especially prepared under special supervision by Chef J.P. Club Sandwich was just too good & he made it with Paneer at our special request. Thanks to Chef J P.
I come to Novotel offen for my layover trips, usually there are odd ours to my travel. This time I really felt touched by Mr. Chandan who took my breakfast order since i ordered it a little late from the usual breakfast time. He went a little extra mile to ensure that i get what i want and it made me feel really special. Thanks a lot for making my day. All the very best to you, god bless you Chandan. Ginny
Went for a Sunday brunch today i.e. 8th May 2022. Spread is huge. The food is literally mouthwatering. Everything like each dish is tasty. Staff is as usual the best and super friendly. Big thanks to Chef Jerson and team for accomodating all our requests. And oh my gosh, the desserts are yummmm. Never had such tasty chocolaty desserts. Have been to brunches in other 5 stars chains but hands down Novotel has the best experience along with mesmerizing views and super friendly staff. Hats off to the entire kitchen team that makes this possible! Happy tummy on a Sunday afternoon is all you need to be ready for the upcoming week..