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Novotel Mumbai Juhu Beach

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Novotel Mumbai Juhu Beach
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1,833 Reviews from our TripAdvisor Community

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Showing 1,722: English reviews
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Reviewed yesterday NEW

Location is good; support staff in general working hard and responsive break fast buffet is great; Gym facility is nice; The Executive Club, which we were entitled to due to the Deluxe room we paid for, is a good perk Now the -ve stuff needing immediate Management action: (1) 7th floor carpet in the hall way need immediate replacement; seems...

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Helpful?
Thank kris S
South San Francisco, California
Reviewed 2 days ago NEW

We booked one month prior to our stay. We had to cancel, but the Hotel refused to refund the bill, even though we cancelled two days after we booked. They had mentioned we would get full refund we cancelled some days prior. The hotel staff keep playing games.

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Helpful?
Thank Mithu D
Ahmedabad, India
Reviewed 2 days ago NEW

Hotel location and services are good but the major turnoff are their rooms . Beds are small ,bathrooms were in need of plumbing. compact bathrooms . Restaurants are better ,breakfast is great. Bar is sea facing but too limited space to sit.

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Helpful?
Thank Urjajain
Marcom M, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for taking out the time to review us on TripAdvisor. I am truly grateful for your valuable insights that motivate us to live up to and exceed the expectations of our guests. While I’m happy to read that you loved the location of the hotel and the lovely view of...

High Wycombe, United Kingdom
Reviewed 3 days ago NEW

Very nice location and the lovely beach is just a short walk away. The swimming pool and grounds are nice, the room well equipped but in need of new decor - reception is impressive with adequate sitting area for waiting. The breakfast was excellent and the dinner fine.

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Helpful?
Thank Jenny S
Marcom M, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for taking the time out to post such a delightful review of your stay experience at Novotel Mumbai Juhu Beach. Indeed our central location close to the Airport and overlooking the gorgeous Arabian Sea is one of our major USP’s attracting both business and leisure travelers. We take great pride...

Mumbai (Bombay), India
Reviewed 3 days ago NEW

Worst service for accor member.as u go to redim ur complimentary coupon Any of novotel restaurant. It's feel like we r begging. They just ignore u.we have to ask 3 to 5 time what happen.they r like "o u was asking for complimentary cake, dink, discount voucher etc" not at all good for Jain person

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Sunilshona30
Marcom M, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for posting your feedback, I appreciate you taking out time to post this review on your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore...

Mumbai (Bombay), India
Reviewed 4 days ago NEW

This Hotel is one of the finest in services. I am a member of AccorPlus and loved to spend time in this hotel. The view of this hotel is best for the beach. The rooms are a bit outdated and need furnishing but good. I had taken the sea view room which was good too. Had requested for a baby...

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Helpful?
Thank DHS16
Marcom M, Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for reviewing Novotel Mumbai Juhu Beach and sharing your valuable feedback of your recent stay experience at Novotel Mumbai Juhu Beach. Our ultimate endeavor is to ensure our guests feel at home whenever they choose to stay with us with best in class amenities and personalized intuitive service. Our teams...

Bangkok, Thailand
Reviewed 4 days ago NEWvia mobile

Generally it's a good hotel. At a good location close to the main Juhu beach. Rooms are a bit old but still in good condition. Internet wifi is good. Breakfast is excellent. Staff is nice. However, one issue is there. Near the lift, the smell coming from the beach is really strong and bad. It's like a foul smell which...

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Helpful?
Thank David N
Marcom M, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for choosing Novotel Mumbai Juhu Beach for your recent stay while visiting Mumbai. We take immense pride in our city center location overlooking the gorgeous Arabian Sea and I am glad the same worked in your favor. Your feedback about the smell from the beach has been noted and will...

Reviewed 5 days ago NEWvia mobile

The location of hotel is excellent on the beach. Food is delicious. This is an expensive but this is expected in juhu hotel. The view from the hotel room is awesome and the view from the pool side is the best and they also have a spa facility and it also have different pool for childrens.

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Helpful?
Thank Raj S
Greater London, United Kingdom
Reviewed 6 days ago NEW

When we arrived our room was not ready, the moment we entered the room it had this un pleasant smell. We had booked sea view room, but it had in reality only a partial sea view room. Location is really great facing the juhu beach, however when try to go to bar it was packed, but we wee told it...

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Helpful?
Thank fulton2007
Marcom M, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for taking the time to review Novotel Mumbai Juhu Beach on Trip Advisor. I am very disappointed to note that the facilities and rooms did not meet your expectations of the brand. I would like to take this opportunity to inform you that we are in the process of upgrading...

Bengaluru, India
Reviewed 1 week ago

I love the location of the hotel and I usually splurge on getting an ocean view room. I particularly like that the restaurants and pool area get the direct ocean breeze and yet insulate you from the city and street noises. Breakfast on the patio is a particular delight. A place I will return to again and again. Some street...

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Helpful?
Thank hemashah
Marcom M, Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for reviewing Novotel Mumbai Juhu Beach and sharing your valuable feedback with other travelers on Trip Advisor. I’m happy to read that you enjoyed the gorgeous views of the Arabian Sea from the hotel. It is great that the amenities and services on offer proved suitable to your needs. It...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Through a consistent top quality offer, Novotel contributes to the well-being of business and leisure travelers alike: spacious rooms with flexible features adapted to both work and relaxation, a balanced choice of food and beverages available around the clock, meeting rooms, friendly, attentive staff, children's play areas, fitness centers and places to relax. With a gorgeous view of the Arabian Sea and located in the cultural capital of Mumbai, next to the business hub, the hotel's location is idyllic! ... more   less 

Additional Information about Novotel Mumbai Juhu Beach

Address: Balraj Sahani Marg | Juhu Beach, Mumbai (Bombay) 400049, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: €94 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Mumbai Juhu Beach 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Novotel Mumbai Juhu Beach Hotel Mumbai (Bombay)
Hotel Style:
#6 On the Beach Hotel in Mumbai (Bombay)
#41 Spa Hotel in Mumbai (Bombay)
#51 Luxury Hotel in Mumbai (Bombay)
#67 Business Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Mumbai Juhu Beach staff and other travellers.
7 questions
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Leicester, United Kingdom

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Questions? Get answers from Novotel Mumbai Juhu Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on floor 5 onwards provide a better sea view”
 of 5 bubbles Urjajain, 21 Mar 2017 | Read review
“sea views overlook the gardens and pool as well”
 of 5 bubbles 231jennys, 20 Mar 2017 | Read review
“sea view rooms are the best on higher floors! (not the side-sea view room)”
 of 5 bubbles fulton2007, 17 Mar 2017 | Read review
“Splurge on the ocean-view rooms. Rooms on the north side are a bit noisy.”
 of 5 bubbles hemashah, 15 Mar 2017 | Read review
“Pay extra for the 6th &7th Floors and city view room as these are quieter. Lift service very good”
 of 5 bubbles Hunterbirds, 7 Mar 2017 | Read review
5 of 5