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Novotel Mumbai Juhu Beach

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Novotel Mumbai Juhu Beach
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1,811 Reviews from our TripAdvisor Community

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Showing 1,701: English reviews
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Mumbai (Bombay), India
Reviewed yesterday NEWvia mobile

I was present there to attend a spiritual wellness session. The decor, aura, quality of food, the helpful staff etc added to the session . The food served was inescapably delicious and well presented. The staff was well dressed and addressed to all the queries patiently.

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Helpful?
Thank Sagareeka
Reviewed 2 days ago NEWvia mobile

My wife and I stayed 4 nights at the Novotel, Juhu Beach, Mumbai. We enjoyed our stay at the hotel. The best thing we loved here is the staff - starting from the entrance where they screen us to the check in counter, the cleaning people and the manager. Staff in the restaurant are very nice too. One of our...

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Helpful?
Thank Mahendra R
Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

Hi, 1. I had tough time trying to make changes to my reservation and getting confirmation to it. FYI your Accor plus website does not allow editing reservation made. 2. I had some drinks at the bar and the bill came to INR24903.48 and i paid cash ; but later i realise i am member of accorplus and entitle for...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 75ilanc
New Delhi, India
Reviewed 4 days ago NEWvia mobile

I checked into NOVOTEL, Juhu, Mumbai, in stays of 7 and 4 days. I actually did not want to check out. It felt like my own home stay!!! Since the new management has taken over, new youngsters have joined and are following the management's format......Be happy and keep everyone happy. Way to go.......Love you NOVOTEL. Housekeeping under Murali and Nandu...

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Helpful?
Thank inasathe
Reviewed 4 days ago NEWvia mobile

Concierge are so helpful during my stay. I really thank them :) They took care of me so well and make sure I was ok. Location is nice, very cozy and lovely room. It's very nice to chill out . Plus the breakfast is incredible!!

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Helpful?
Thank Noriko N
Reviewed 5 days ago NEWvia mobile

I have been staying at this hotel from last 2 years..excellent service , staff are very helpful. The view from the room and restaurants are breathtaking.which makes us to keep coming back....Excellent service by ganesh ...Guest relation manager shalaka pisat and front office team are always good to guest and doing the best service

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Helpful?
Thank Hafsatu M
Marcom M, Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Hafsatu, Namaste from Novotel Mumbai Juhu Beach! Thank you for sharing your valuable reviews with us and our fellow travelers over trip advisor. It gives us immense pleasure that you enjoyed your stay here with us. It is extremely delightful for the entire team to learn that your stay at the hotel and overall experience was a pleasant and...

Mumbai (Bombay), India
Reviewed 6 days ago NEW

The experience at the Novotel has been shockingly disappointing! With such an amazing location one would have expected a flawless service and forthcoming staff to go with. It was far from that. The staff don't seem to care about their guests for instance when we checked in there was no staff to welcome the guests, the house keeping staff didn't...

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Helpful?
Thank Shalini-Noronha
Marcom M, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Shalini, Namaste from Novotel Mumbai Juhu Beach! Thank you for posting your feedback, I appreciate you taking out time to post this review on your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore...

Dubai, United Arab Emirates
Reviewed 1 week ago

An apt hotel which makes you feel in the centre of the hassle and bustle of Mumbai. A stone throw away from Juhu beach and close to most shopping, eating and fun destinations in Mumbai. Novotel is also about 30 minutes to the international airport. The hotel has selection of 4 restaurants including an All day dining, a Chinese Rest,...

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Helpful?
Thank Allwyna
Marcom M, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! Thank you for taking out the time to review us on TripAdvisor. I am truly grateful for your valuable insights that motivate us to live up to and exceed the expectations of our guests. While I’m happy to read that you loved the location of the hotel close to both the international...

Uk
Reviewed 1 week ago via mobile

Given old shabby dirty rooms ! Don't be deceived by their website ! The rooms are old dusty and just not worth the price ! Bed sheets are sticky even though we asked them to change them! Strange smell in the corridors! The whole hotel is a mess ! Very disappointing experience. The main restaurant has lots and lots of...

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Helpful?
Thank RUpadhyay
Marcom M, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear RUpadhyay, Namaste from Novotel Mumbai Juhu Beach! Thank you for posting your feedback, I appreciate you taking out time to post this review on your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore...

Warrington, United Kingdom
Reviewed 1 week ago

From check in to check out, it was a farce. Apart from its prime location on Juhu beach , there was nothing during my stay which explained why it was so busy. Client care is bottom of the list but seeing as it was so busy , they don't need to pay any attention to that aspect. I would never...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Pratibha M
Marcom M, General Manager at Novotel Mumbai Juhu Beach, responded to this review

Dear Guest, Namaste from Novotel Mumbai Juhu Beach! I would like to thank you for taking the time to pen down a constructive review on your stay experience that will only enable us to serve our guests better. At the outset I apologize for the inconvenience caused to you with regards to the lapse in service by the staff. Please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Through a consistent top quality offer, Novotel contributes to the well-being of business and leisure travelers alike: spacious rooms with flexible features adapted to both work and relaxation, a balanced choice of food and beverages available around the clock, meeting rooms, friendly, attentive staff, children's play areas, fitness centers and places to relax. With a gorgeous view of the Arabian Sea and located in the cultural capital of Mumbai, next to the business hub, the hotel's location is idyllic! ... more   less 

Additional Information about Novotel Mumbai Juhu Beach

Address: Balraj Sahani Marg | Juhu Beach, Mumbai (Bombay) 400049, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: €125 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Mumbai Juhu Beach 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Novotel Mumbai Juhu Beach Hotel Mumbai (Bombay)
Hotel Style:
#6 On the Beach Hotel in Mumbai (Bombay)
#41 Spa Hotel in Mumbai (Bombay)
#50 Luxury Hotel in Mumbai (Bombay)
#68 Business Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Mumbai Juhu Beach staff and other travellers.
7 questions
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Leicester, United Kingdom

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Questions? Get answers from Novotel Mumbai Juhu Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view room (if you have too)”
 of 5 bubbles Allwyna, 18 Feb 2017 | Read review
“The sea-view rooms have breath-taking views.”
 of 5 bubbles SPMahulikar, 1 Feb 2017 | Read review
“Amazing view...”
 of 5 bubbles somigupta39, 17 Jan 2017 | Read review
“don't take pool side room noisy”
 of 5 bubbles manojb860, 16 Jan 2017 | Read review
“it all depends on persoanl preference”
 of 5 bubbles aishwaryaganesh, 15 Jan 2017 | Read review
5 of 5