Amazing hotel with incredible service, everything was just top notch. The whole place was so beautiful and the views are stunning. Everyone was so sweet and so helpful and I think this is one of the nicest Taj hotels that I have stayed in so far.
On the whole, the stay was quite comfortable. The hotel staff were very courteous. I found that the dining place (Shamiana) was over crowded most of the times. Especially during the breakfast timings, the staff found it tough to serve so many guests within the limited size of the hall. There were enough no. of staff available on duty but the chairs, tables, etc were not laid out properly as the hall size was small. Porch area also overcrowded during check-in / check-out times. The hotel's premises are well maintained hygienically and luxuriously. I look forward to staying in the hotel during my future visits to Mumbai.
Splendid location and incredible views from the room. With all the grandeur and mix of old world charm and modern amenities. Excellent experience of dinning at the restaurants and enjoying the pool n sweat areas. However some let downs that the hotel must work on.. The experience of breakfast was a let down, at the ball room. Very smoky and table not laid down . the check out experience was very stressful , as we had to wait for almost 40 minutes and then deal with wrong billing etc.
I cannot express how much I was looking forward to my stay at the Taj Hotel! The experience went above and beyond all expectations. Thank You to the entire team for a truly memorable stay at one of the finest hotels in the world! Would definitely return on my next visit to Mumbai.
I had the most luxurious stay at the hotel. That feeling of luxury was soul satisfying. I got the Junior Suite at the hotel and truly enjoyed the taj hospitality. The view of Gateway of India and mumbai sea was splendid . The hotel has some amazing restaurants and they are all must tries :)
I enjoyed my stay at the Tower and would recommend it to others. The gym is very good and although the pool was not in service, access to another Taj hotel pool was available and transport was provided...I walked. The breakfast buffet is fantastic. A special thanks to Neham Malhotra for his service and courtesy. Old world comfort in a modern facility.
Its always a pleasure satying at taj there is no better property than Taj mahal mumbai its always been a pleasure staying there, would always recommend this property to my friends and colleages.. and its at the best location of mumbai
While the hotel, our reception and the room were fabulous, the service was lacking in promptness and responsiveness. Room service did not answer our call for more water bottles. At the Sunday Brunch, we were told that it was completely sold out but when we went to ask again after 10 minutes, a different person at the door simply gave us a table! This is certainly not good hospitality in keeping with the Taj benchmark... To think we keep returning to the Taj not for the luxuries but for the memories!
The Taj is our favourite hotel anywhere in the world, which is why we keep coming back. we look forward to being there again. The service is exemplary, the views of of The Gateway of India from sea view rooms are unforgettable. We have stayed there about 30 times and we look forward to the next 30.
Right from arrival at the porch till you leave the hotel, you experience signature Taj Hospitality at every step. Helpful, courteous and friendly staff make you feel special. Amazing choice of restaurants with wide range of cuisine including enough variety for the health-conscious. Great shopping arcade hosing some of the marquee global brands tempts you to indulge. The other facilities, especially the Jiva Spa outlet are simply wonderful. Spent a lovely memorable weekend there....
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