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Off International Airport Road Andheri east, Mumbai 400059 India
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (428)
Room & Suite (255)
Dining (60)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 28/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Waterstones Hotel
Updated 28/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#49 of 1,303 in Mumbai
Located within 5 minutes driving distance from the Mumbai International Airport, Waterstones Hotel epitomizes the authentic quintessence of Boutique Hospitality at its best-small, luxurious & very intimate. Distinctive architecture, atypical design elements, attention to luxurious comforts and other distinctive touches characterize the Waterstones Hotel; providing a richer and special guest experience.
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Property amenities
Free parking
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Free airport transportation
Valet parking
Paid wifi
Hot bath
Infinity pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Breakfast buffet
Breakfast in the room
Poolside bar
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Steam room
24-hour security
Baggage storage
Currency exchange
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Languages Spoken
1026Reviews6Q+A100Room tips
Traveller rating
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Popular mentions
Abhisek T wrote a review 10 May
Amsterdam, The Netherlands3 contributions3 helpful votes
I called the hotel on the number on their website (7008704718). A person by the name of Vijay kumar answered and shared room pics and tariff with me on WhatsApp. I confirmed booking for luxury deluxe room at price of 4500 per night for 4 nights. He asked for 20-25 pct advance payment and shared the bank account details. I promptly transferred 25pct (4500). Thereafter he called saying I need to make full payment! This was a shocker and I told him to refund my money and cancel the booking. He agreed. However, since then he is not answering my calls, not replying to messages and I am yet to get my refund. And all this on the number which is provided on company website !! It seems like a scam to me
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Date of stay: May 2022Trip type: Travelled
Room Tip: Avoid the hotel. The number given on their website is not trustworthy. And you could be duped of...
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1 Helpful vote
Han K wrote a review Mar 2022
1 contribution
I visited with my fiancee, and booked private dinner on Saturday. Vincent was in charge of F&B, Event, He was such a good person with kind heart and professional customer service. Pratik was our server for night and set up the table, and wonder decoration. What a memorable night with the perfect ambience at the club. Must visit and have special event with this team. Overal experience is in average. Reception desk is not really welcoming guest, a little bit cold people, and other guests are making noise, smoking in the room, and some uncomfortable starring at my fiancee in the swimming pool.
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Date of stay: February 2022
Preeti C wrote a review Jan 2022
1 contribution
I visited this property on 15th Jan 2022, along with my friends. I received an email confirmation from the hotel stating the booking is confirmed along with the breakfast. Upon reaching and charging the card the staff calls the room and says that there is no breakfast. When questioned, Noufel the sales executive says, "we never forced you to come here," when we went report to the duty manager, the so-called duty manager "Gale Pereira", was absolutely rude and had the nerve to threaten us their guest stating, she will check us out. When I asked her how long has she been working with the hospitality industry, she starts yelling, when asked, who she reports to, she says, "I report to whoever is ant to report to," when asked her full name she has Gale is my full name . the only person who actually heard us was a duty manager called Karan ChettiarThe hotel is a mess, the staff is absolutely rude and has no idea about their core requirement of working in a hospitality industry. The most absolute mess is Gale Pereira as she is rude and very unprofessional
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Date of stay: January 2022
Room Tip: The concept is great, each floor is differently themed, however they have worst staffs one would...
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Gayatri_Travel wrote a review Dec 2021
Mumbai, India11 contributions1 helpful vote
Room was big and clean. Although weird. Bathroom was big and spacious and clean. We were 3 people (paid for 3 people), they gave 2 small 500 ml water bottles. Now the bad part: water heater in room for Tea/Coffee was broken. 1 drawer in cupboard has 4-5 random curtains balled up and thrown in. 1 light was broken. Breakfast was the WORST i have seen till date. Pakoda was liquid inside (very undercooked). Eggs were spoiled. No bread. Poha/Upma was over. 2 waiters were collecting glasses and cups and they ran out of glasses and cups. At night we ordered Diner in room, then kept our empty plates outside the room. Those dirty plates and bowls stayed there till next day 2 pm. so 18 hours there were dirty plates outside our room. Rest all was good.
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Date of stay: November 2021
Response from Arindam Chakraborty, General Manager at Waterstones Hotel
Responded 14 Dec 2021
Thank you for taking the time to share your valuable feedback on this travel forum. My team and I have made a note of all your observations and please be rest assured, constructive feedback has been taken to all the respective department and addressed. We are committed to provide best of the services to our guests through constant training and learning. May we request you to consider this as an aberration not reflective of our regular service standards and hope you give us an opportunity soon in the near future to enhance your overall experience at the Waterstones Hotel.
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yanna.pallav22 wrote a review Nov 2021
Birwadi, India1 contribution
Gael at the front desk was really nice and i appreciate her promptness. Rooms are beautiful and comfy. the club swimming pool is not available but the overall ambiance is really inviting. Room tip- most of the rooms face the airport and you can request for the same. Must visit place.
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Date of stay: November 2021
Response from Arindam Chakraborty, General Manager at Waterstones Hotel
Responded 14 Dec 2021
Dear Guest, We are truly delighted that our facilities and services were up to your expectations. We at Waterstones Hotel, Mumbai look forward for your next visitation.
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gordon house mumbai, gordon house hotel mumbai
The Gordon House Suites
IndiaMaharashtraMumbaiMarol / Western Suburbs
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Frequently Asked Questions about Waterstones Hotel
Which popular attractions are close to Waterstones Hotel?
Nearby attractions include Kitty Su Mumbai (0.2 km), Pawfect Life (0.5 km), and Shri Chintamani Jewellers (0.5 km).
What are some of the property amenities at Waterstones Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Waterstones Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waterstones Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Waterstones Hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Waterstones Hotel?
Conveniently located restaurants include Romano's, Baluchi, and 24/7 Restaurant - The Lalit Mumbai.
Are there opportunities to exercise at Waterstones Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Waterstones Hotel have airport transportation?
Yes, Waterstones Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Waterstones Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Waterstones Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Waterstones Hotel?
Many travellers enjoy visiting Gandhar Pale Buddhist Caves (5.0 km), Sion Hillock Fort (6.6 km), and Paras Dham Temple (4.2 km).