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The Oriental Residency

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310 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Reviewed 7 January 2016 via mobile

I had a booking for 2 rooms with 2 adults and 2 kids here for today . Earlier in the day I got a call confirming the check in time and was allotted room numbers 301 and 310 respectively. Expecting a smooth check in was a mistake when a place is run by a set of unprofessionals ... and I...

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Helpful?
3Thank Amit G
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Amit, Greetings from The Oriental Residency! We humbly apologize for the inconvenience caused to you . We have taken up the issue pertaining to certain operational matters as mentioned in your feedback. No excuses just a simple apology with an assurance that such issues will not be repeated. We hope to see you stay with us once again...

Reviewed 5 January 2016

This is a very very average hotel, Only advantage of this place is the location, nothing else, for a few bucks more and a little travel you can stay at a much better hotel. Rooms are very okay, toiletries are not good at all carry your own. Did not even try the breakfast, in fact checked out a day early...

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Helpful?
1Thank PaulPerk02
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Paul, We appreciate your valuable feedback on our product and services. It is with sincere regret that I note your dissatisfaction with our product and truly apologize for the inconvenience caused. Conscious that any explanation cannot completely erase the unsatisfying experience you have been through; I hope you will give us another opportunity to serve you better and...

Reviewed 3 January 2016 via mobile

Centrally located hotel, close to linking road shopping area- approx 10mins walk. Restaurants and bars close by. Rooms are Ok. Decent size not very flash - basic accommodation. Staff at the hotel is friendly and helpful. They have buffet breakfast at the hotel- did not try it but heard its good.

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Helpful?
Thank Parresh D
Gurgaon, India
Reviewed 26 December 2015

I had to book a room for a single night stay in Mumbai , and based on my itinerary I opted for near Airport stay . I feel let down by TA to give me the sense that this was a nice property with good amount of positive feedback but I tend to doubt it , with what we have...

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1Thank vish_2_travel
Reviewed 4 December 2015

The best part of this hotel is its Awesome location. Its walking distance from the best places in Bandra and Linking Road Lots of great Restaurants in its Vicinity oh calcutta! is just 20 metres away and the autos and also easy to get. The Hotel itself has got good vibes and the staff is very courteous. I asked for...

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Helpful?
Thank Nitesh G
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr.Nitesh, Greetings from The Oriental Residency! Thank you so much for writing review on TripAdvisor. We are glad to know that you enjoyed the location of the hotel and were able to explore the vicinity. We are also happy to know that you found our staff courteous and service oriented. We have already noted your suggestion for improvement. Me...

Mumbai (Bombay), India
Reviewed 4 December 2015

We recently had a small celebration at Oriental Residency and were very happy with the service of the hotel and staff. Mr Ahmed was very prompt and helpful. The staff too was courteous and polite. The food was good and the ambiance was beautiful. Location wise very convenient. The entire function went smoothly and thanks to the entire team of...

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Helpful?
Thank AartiDesai
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Ms. Desai, Greetings of the day! Thank you so much for writing such a wonderful review on TripAdvisor. We are happy to learnt that you liked our service, food and ambiance. I have shared your positive comment with my entire banquet team and they were glad to know the same, specially Ahmed. We again thank you for writing such...

Reviewed 24 November 2015 via mobile

I recently celebrated my birthday at the Oriental Residency with a group of my friends. The organisation was fantastic and Mr. Ahmed Khan, chief organiser was a great help! The food and drinks were spot on and thoroughly enjoyable! Even though the DJ left some to be desired, the epic ambience of the terrace made up for it! All in...

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Helpful?
1Thank Arjun M
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Arjun, Greetings of the day! We are glad to know that you enjoyed your special day with us and we were able to add value. your word of appreciation about our staff, food and ambiance is truly a delightful source of encouragement for our entire team. We look forward to welcome you back. Thanks and regards Pankaj Jha

Reviewed 20 November 2015 via mobile

Fantastic oasis! Nice hotel with a great location for city exploring. Walking distance to Khar Road railway and half a block from linking road restaurants and shopping. Very close to trendy upscale Bandra as well. Only issue was that none of our taxi or rickshaw drivers knew where to find the place. We had a very hard time explaining how...

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Helpful?
Thank Jessica B
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Ms. Jessica, Greetings from The Oriental Residency! Thanks a lot for writing such a awesome review on Tripadvisor. We are thrilled to know that you enjoyed the location of our hotel. Its two minutes away from linking road which has bundles of options for shopping, restaurants, bars and much more. We are glad you could take advantage of the...

Reviewed 16 November 2015 via mobile

Highly recommended to everyone who is visiting mumbai .. the lovation is amazing off linking road where major hustle busyle goes on of shoppig food n bars options.. The hotel is clean service is good and breakfast is awesome.. what mpre cam you ask

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1Thank Arpit S
Karnal, India
Reviewed 13 November 2015 via mobile

The hotel is in Khar West, linking road and is one of the best near by. Hardly 11 minutes from Juhu beach.Peaceful, calm and quaint. Rooms are quite big and most of all, the hotel is very clean and food quality and room service deserves 10/10. Overall stay was pleasant.

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Helpful?
1Thank kabirsethikabir
Pankaj J, Front Office Manager at The Oriental Residency, responded to this review

Dear Mr. Kabir, Greetings from The Oriental Residency! We thank you for writing such a wonderful review on TripAdvisor. We are glad to know that your stay was comfortable and you enjoyed location of our hotel, i have already shared your positive feedback with my entire team and they were so glad to know the same. We thank you once...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Oriental Residency is in Bandra, a hip neighborhood in Mumbai. A 5-minute drive from Khar Train Station, the hotel’s front desk and restaurant are conveniently open 24 hours a day.Offering city views of Mumbai, rooms at The Oriental Residency have a flat-screen TV and a safe. A minibar and tea/coffee making amenities are also provided. The private bathrooms have shower facilities.Soul Restaurant and Bar offers seafood, Indian and international dishes, with vegetarian options. Room service is also available 24 hours a day.Travel services include car rental and ticket or tour bookings. Express laundry and ironing services are also available. The hotel provides free airport pickup and free on-site parking.The Oriental Residency is a 15-minute drive from Mumbai’s Santa Cruz Domestic Airport and a 25-minute drive from Chhatrapati Shivaji International Airport. The Bandra Kurla Complex is just one mile away.Hotel Rooms: 44 ... more   less 

Additional Information about The Oriental Residency

Address: P.D. Hinduja Marg, Next to Khar RTO | Khar (West), Mumbai (Bombay) 400052, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: €72 - €121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Oriental Residency 3*
Number of rooms: 44
Reservation Options:
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Also Known As:
The Oriental Residency Hotel Mumbai (Bombay)
Hotel Style:
#39 Best Value Hotel in Mumbai (Bombay)
#47 Business Hotel in Mumbai (Bombay)
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Questions & Answers

Here's what travellers have asked, with answers from The Oriental Residency staff and other travellers.
6 questions
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Dubai, United Arab Emirates
22 days ago
1 month ago
sarasota
7 months ago
over a year ago

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Questions? Get answers from The Oriental Residency staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far as possible from the roof top.”
 of 5 bubbles Fabwizard, 5 Dec 2016 | Read review
“All rooms are good to stay,”
 of 5 bubbles sajalm2014, 29 Nov 2016 | Read review
“If you are a non-smoker you can ask them to provide rooms in the non-smoking floors.”
 of 5 bubbles parijatsengupta77, 24 Aug 2016 | Read review
“Hotel in heart of Mumbai”
 of 5 bubbles , 21 Jul 2016 | Read review
“Try their Non Veg platter”
 of 5 bubbles wandrer18, 14 Jul 2016 | Read review
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