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Hotel Willow Banks

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#11 of 111 Hotels in Shimla
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Willow Banks
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464 Reviews from our TripAdvisor Community

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Showing 461: English reviews
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West Midlands, United Kingdom
Reviewed 2 weeks ago

Room was decent, you are really paying for location with this hotel, I thoroughly enjoyed my stay. Good breakfast buffet, great staff. I stopped in room 408 which had windows facing the mall. It would be better to pay extra and get a room at the other side of hotel with views all over Shimla. Negatives - The bath had...

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Thank inderbal
Reviewed 2 weeks ago via mobile

The property is located at Mall Road... has great ambience and serves good food with utmost hospitality. The staff was courteous and helpful. Rooms were clean and hardly found any difference in premium and delux room. Best thing about the property is its location and good food. Only drawback is no valet parking from Mall Road... one needs potter to...

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Thank ashishs350
Reviewed 2 weeks ago via mobile

It is a wonderful cosy hotel. Great service and location. Plus the best cafe in Shimla is right within the hotel. The mall is hardly five minutes by foot. I highly recommend this hotel to anyone planning to visit Shimla.

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Thank bakuleshc
Reviewed 3 weeks ago

Hotel willow bank is the one nice hotel in mall road area..I was lodge here during my shimla trip..hotel i beautiful and well managed.staff are helpfull and behavior was ok..but here you can enjoy nice view from upper floor..overall staying here was pleasant

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1Thank Im O
Gurugram (Gurgaon), India
Reviewed 4 weeks ago

Pros: 1. Location, of course. Right at the beginning of the mall road. 2. Decent rooms. 3. Nice open terrace cafe with live music. Food not so nice though. 4. On the other hand, food in restaurant is much better. Cons: 1. Costly. 2. Amenities like TT, pool, etc. were in poor state, like not used since ages.

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Thank unlimiteddreamz26
Delhi, Delhi, India
Reviewed 21 March 2017 via mobile

The hotel looks very promising while booking online, but the main problem of the fact that it is on the Mall Road is that, its hard to reach. The car dropped me in front of the lift and there was a 1.5 hours line in front of the lift to reach the hotel. It was freezing cold, so had to...

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1Thank Anushree2012
Reviewed 20 March 2017 via mobile

Rooms : top notch Food : superb but a bit pricey Room Service : Excellent Location : couldn't be better You have everything going good for this hotel...must stay if available . The rooms are centrally heated and all amenities required are available.Dont be deceived by the lobby.

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Thank ishaana2014
Reviewed 16 March 2017

We stayed here for three nights and without doubt it is most convenient for Mall Road, however getting there from the car park is a long climb. We were given room 406 and the noise and vibration coming through the floor was unbelievable, on contacting reception we were quickly given another room which was quiet and clean with great views...

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Thank RodgerH74
Gurgaon
Reviewed 15 March 2017

Comfortable stay, Tasty Food, Great Location are the 3 things which come to my mind when I search for a place in Hill stations and this hotel exceeds on all three. I will sure visit this place with my family again and would love to recommend this to my friends.

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1Thank Gaurav S
New Delhi, India
Reviewed 4 March 2017

Hotel is really fascinating and very near to lift. Great location and can jump on MG road right from hotel door. Rooms are spacious and artistic. wifi is big let down. there was problem with bathroom shower as well. Anyways u can enjoy hotel stay once u stay more than 2-3 days, though are really sky high..

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Thank Sandydhyani

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Willow Banks was established in the year 1871, a landmark estate which spells history and exemplifies an era of gracious living. Originally owned by Arthur James Craddok, "Architect and Builder of Shimla," in a fitting tribute to his memory the building has been redesigned into a hotel, endowed with all modern amenities and comforts, effortlessly blending into the surrounding pine trees, landscapes and enhancing its beauty. The hotel is located on The Heritage Mall Road, a pleasant walking distance from the famous Ridge, Scandal point, Lakkar Bazaar, Gaiety Theater, Ancient Kali Bari & Jakhoo Temple, High Court, Secretariat, C.M. Residence and Raj Bhavan. Amidst the age old Deodar and Pine trees, Willow Banks Estate on the Mall Road overlooks the lush green valley, the majestic mountains and the complete well lit town of Shimla. The hotel is easily accessible from the High Court Parking and the Tourism Lift, making staying a convenient proposition for one and all. The charming walking trails of Shimla are a pleasant stone's throw away from the hotel. Whatever the purpose of your visit, relaxation away from the busy city life, exploring natural beauties that the town has to offer or pumping adventure trips, Hotel Willow Banks at Shimla guarantees to make your vacation worth remembering. The blend of extremes, modern facilities in a heritage estate and picturesque views at the Mall Road level, make Willow Banks arguably the best hotel in Shimla. Also rated by TripAdvisor as amongst the top 10 Jewel Hotels of India. ... more   less 

Additional Information about Hotel Willow Banks

Address: Opp Tourism Lift, Shimla 171001, India
Region: India > Himachal Pradesh > Shimla District > Shimla
Price Range: €106 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Willow Banks 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Willow Banks Hotel
Willow Banks Shimla
Hotel Style:
#3 Spa Hotel in Shimla
#4 Luxury Hotel in Shimla
#11 Family Hotel in Shimla
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay extra for premium room if you want great views.”
inderbal, 11 Apr 2017 | Read review
“Try to get a room on the highest floor.”
unlimiteddreamz26, 27 Mar 2017 | Read review
“Avoid rooms 406 to 410”
RodgerH74, 16 Mar 2017 | Read review
“"Do try their wood fired pizzas" "The open air food court is a nice place to relax and enjoy some drinks with a view"”
  • View from the room
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gaurav31dec, 14 Mar 2017 | Read review
“Must stay at top floor and valley view rooms”
Sandydhyani, 4 Mar 2017 | Read review
5 of 5