We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Willow Banks

Show Prices
#14 of 111 Hotels in Shimla
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Willow Banks
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

458 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 456: English reviews
Start your review of Hotel Willow Banks
 Click to rate
Delhi, Delhi, India
Reviewed 4 days ago NEWvia mobile

The hotel looks very promising while booking online, but the main problem of the fact that it is on the Mall Road is that, its hard to reach. The car dropped me in front of the lift and there was a 1.5 hours line in front of the lift to reach the hotel. It was freezing cold, so had to...

 Report
Helpful?
Thank Anushree2012
Reviewed 5 days ago NEWvia mobile

Rooms : top notch Food : superb but a bit pricey Room Service : Excellent Location : couldn't be better You have everything going good for this hotel...must stay if available . The rooms are centrally heated and all amenities required are available.Dont be deceived by the lobby.

 Report
Helpful?
Thank ishaana2014
Reviewed 1 week ago

We stayed here for three nights and without doubt it is most convenient for Mall Road, however getting there from the car park is a long climb. We were given room 406 and the noise and vibration coming through the floor was unbelievable, on contacting reception we were quickly given another room which was quiet and clean with great views...

 Report
Helpful?
Thank RodgerH74
Gurgaon
Reviewed 1 week ago

Comfortable stay, Tasty Food, Great Location are the 3 things which come to my mind when I search for a place in Hill stations and this hotel exceeds on all three. I will sure visit this place with my family again and would love to recommend this to my friends.

 Report
Helpful?
Thank Gaurav S
New Delhi, India
Reviewed 3 weeks ago

Hotel is really fascinating and very near to lift. Great location and can jump on MG road right from hotel door. Rooms are spacious and artistic. wifi is big let down. there was problem with bathroom shower as well. Anyways u can enjoy hotel stay once u stay more than 2-3 days, though are really sky high..

 Report
Helpful?
Thank Sandydhyani
Jaipur, India
Reviewed 3 weeks ago via mobile

The location of the hotel is superb..situated at the Mall Road this hotel is just where u need to stay. They have a very courteous staff. We stayed in a premium room which was very spacious and had a decent view. There is this wonderful cafe called cafe Simla times just adjacent to this hotel which was absolutely mind blowing...

 Report
Helpful?
Thank Mudita B
Bathinda, India
Reviewed 3 weeks ago

The best part of the hotel is its location, right on mall road. I booked Premium room without any meals, spacious room very well kept. Staff was courteous and responsive. Breakfast Buffet was little costly Rs.750+taxes, you could look for deals online including breakfast else it will be costly. You get a lot of breakfast options on mall road.. Overall...

 Report
Helpful?
Thank Sarika N
Mohali, India
Reviewed 4 weeks ago via mobile

We checked into the hotel and it was a very warm and a wonderful experience at the first step... very good and responsive staff... the snacks and the quality of food is really good.. the rooms are clean and well kept... very conveniently located place... overall a good experience....

 Report
Helpful?
Thank Jasjit B
Reviewed 5 February 2017 via mobile

The hotel is conveniently located on the MALL ROAD right besides the LIFT. Looks gorgeous from the outset and gives you a nice feeling. We had Premium rooms on the top floor(fifth) 505, 504 for two couples. Good part: The rooms are nice ,cosy, great view(top floor), and very clean. They give you a bottle of bisleri and tea coffee...

 Report
Helpful?
Thank leo j
hs74k, Public Relations Manager at Hotel Willow Banks, responded to this review

Thanks for all the good words and praise for the hotel, its location, its lobby, rooms and amenities. We however apologize for the inconvenience but just to clarify… all workers are directly employed by the Hotel and there is no system of contract workers. Though you found some boys to be helpful and the front office pretending to be busy...

Reviewed 3 February 2017 via mobile

Parking is the main issue as the hotel is on Mall Road.. The staff and management is not friendly and were informed before that we are coming on our own car with 02 infants and luggage accordingly, but no porter assistance provided from the hotel.. they simply told us to get the paid porter from the parking and you can...

 Report
Helpful?
1Thank Manu C
hs74k, Public Relations Manager at Hotel Willow Banks, responded to this review

Location is one of the prime assets of our Hotel since it is located in the Heritage Zone (pedestrian road) where no cars are allowed. Just beneath our hotel, on the Cart Road (about 200m from the hotel) the biggest municipal car parking of Shimla has come up which can accommodate about 1500 cars in the most secured manner, being...

269 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (236)
Viewed
Family/Play Areas (4)
Viewed
Hotel & Grounds (33)
Viewed
Dining (17)
Viewed
View from Room (31)
Viewed
Room/Suite (49)
Viewed
Bathroom (9)
Viewed
Other (93)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
View from Room (2)
Viewed
Hotel & Grounds (4)
Viewed
Dining (9)
Viewed
Room/Suite (10)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Shimla hotels
0.1 km away
Clarkes Hotel
Clarkes Hotel
#4 of 111 in Shimla
456 reviews
0.2 km away
Hotel Combermere
Hotel Combermere
#22 of 111 in Shimla
430 reviews
1.1 km away
Radisson Hotel Shimla
Radisson Hotel Shimla
#9 of 111 in Shimla
1,028 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Hotel Marina
Hotel Marina
#11 of 111 in Shimla
261 reviews
2.9 km away
Snow Valley Resorts Shimla
0.3 km away
Honeymoon Inn Shimla
Honeymoon Inn Shimla
#5 of 111 in Shimla
770 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Willow Banks was established in the year 1871, a landmark estate which spells history and exemplifies an era of gracious living. Originally owned by Arthur James Craddok, "Architect and Builder of Shimla," in a fitting tribute to his memory the building has been redesigned into a hotel, endowed with all modern amenities and comforts, effortlessly blending into the surrounding pine trees, landscapes and enhancing its beauty. The hotel is located on The Heritage Mall Road, a pleasant walking distance from the famous Ridge, Scandal point, Lakkar Bazaar, Gaiety Theater, Ancient Kali Bari & Jakhoo Temple, High Court, Secretariat, C.M. Residence and Raj Bhavan. Amidst the age old Deodar and Pine trees, Willow Banks Estate on the Mall Road overlooks the lush green valley, the majestic mountains and the complete well lit town of Shimla. The hotel is easily accessible from the High Court Parking and the Tourism Lift, making staying a convenient proposition for one and all. The charming walking trails of Shimla are a pleasant stone's throw away from the hotel. Whatever the purpose of your visit, relaxation away from the busy city life, exploring natural beauties that the town has to offer or pumping adventure trips, Hotel Willow Banks at Shimla guarantees to make your vacation worth remembering. The blend of extremes, modern facilities in a heritage estate and picturesque views at the Mall Road level, make Willow Banks arguably the best hotel in Shimla. Also rated by TripAdvisor as amongst the top 10 Jewel Hotels of India. ... more   less 

Additional Information about Hotel Willow Banks

Address: Opp Tourism Lift, Shimla 171001, India
Region: India > Himachal Pradesh > Shimla
Price Range: €87 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Willow Banks 4*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Agoda and Priceline so you can book your Hotel Willow Banks reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Willow Banks Hotel
Willow Banks Shimla
Hotel Style:
#5 Luxury Hotel in Shimla
#6 Spa Hotel in Shimla
#11 Family Hotel in Shimla
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Willow Banks staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Hotel Willow Banks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms 406 to 410”
 of 5 bubbles RodgerH74, 16 Mar 2017 | Read review
“"Do try their wood fired pizzas" "The open air food court is a nice place to relax and enjoy some drinks with a view"”
  • View From the room
  • View From the room
  • View from the room
 of 5 bubbles gaurav31dec, 14 Mar 2017 | Read review
“Must stay at top floor and valley view rooms”
 of 5 bubbles Sandydhyani, 4 Mar 2017 | Read review
“rooms towards valley are good”
 of 5 bubbles tarun1979, 5 Jan 2017 | Read review
“Dont take rooms from 201 to 206. They are near the kitchen and live music from restaurants disturbing if you are an early to bed person.”
  • Premium room
  • Premium room
  • Premium room
  • Balcony
 of 5 bubbles Pari1905, 27 Dec 2016 | Read review
5 of 5