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Hotel Willow Banks

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#14 of 111 Hotels in Shimla
Certificate of Excellence
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1 room 2 adults 0 children
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444 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Reviewed 1 week ago via mobile

we are 8 members for 2 days ie 05/01---07/01 checked in hotel the hotel is located at excellent location at Mall Road just 1 minutes walk from lift . the hotel is centrally heated with all types of rooms accordingly ur choice with all basic ammenites . the hotel has very good restaurant with al carte & buffet services for...

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Thank Sanjeev A
Reviewed 1 week ago via mobile

The property is located on mall road and That's the primary point for this hotel. as it can be easily accessed from the tourist lift...plus the added benefit of nice big cozy rooms make it a memorable stay. The hotel also has two restaurants for food . The only problem was with the central heating which was out of order...

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Thank desaijignesh79
Reviewed 1 week ago via mobile

The hotel offers stunning views of Shimla, the rooms are comfortable and clean. The breakfast options were ok, dinner options were excellent. The staff were excellent. The location is on mall road. Wifi was stable but only 1 device is allowed on complimentary option.

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Thank magan g
New Delhi, India
Reviewed 2 weeks ago

Its an excellent hotel to stay in Shimla, Bank on the Mall road with excellent Cafe. The Shimla Times Cafe is a real good hangout place with live music by evening . Rooms a big and clean and the premium rooms have good view to Shimla valley . I stayed there with my family and would surely recommend this hotel...

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Thank tarun1979
Ludhiana, Punjab, India
Reviewed 2 weeks ago via mobile

Horrible on account of Parking or Location Rooms are clean but food quality very bad specially for vegetarians New Year party was a trash no waiters to serve you all houch pouch, management more interested to sell new year pack instead of managing in good way Way to lift is through the bar which have enough drunk people So not...

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Thank Ishwar_68
Panipat, India
Reviewed 3 weeks ago

Stayed for 5 days. There's only one word to describe this hotel. Brilliant. Every aspect is perfect. The rooms are of the highest standard. The beds comfy. The staff everywhere are genuine, looking to help and advise wherever they can.The little touches everywhere show what a high class place this is. I could just go on. The food in all...

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Thank Vikastrex
Chandigarh, India
Reviewed 3 weeks ago

Hotel is situated on the mall road near the tourism lift. There is no parking. I took premium room to stay. Big and spacious room with all the necessary amenities. One can get a good view of shimla from the room balcony. Both the restaurants in the hotel have live music. It is worth having dinner at the hotel restaurants...

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Thank Pari1905
Durgapur, India
Reviewed 3 weeks ago

The primary point for this hotel is the location as it can be easily accessed from the tourist lift...plus the added benefit of nice big cozy rooms make it a memorable stay. The hotel also has two restaurants which deliver good quality food and provide great atmosphere to chill out in the evening. One thing that needs a special mention...

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Thank arp_trvlr
Kolkata (Calcutta), India
Reviewed 3 weeks ago via mobile

I, my wife and my son stayed for four nights. This is a fantastic hotel. The service is excellent. Breakfast has a large spread and is very tasty. The manager Mr Sanjay Sharma is very helpful and goes out of the way to accommodate our requirements and make our stay comfortable. I will come again and again and I highly...

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Thank S B Tiwari /
Kolkata, India
Reviewed 3 weeks ago via mobile

Very well located hotel on Mall road.spend good time hear.big rooms with all the necessary aminities.Very nice spread of breakfasts.they have their own restaurant too.courtious staff.helpful trevel desk .We loved our stay.

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Thank manmrig

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Willow Banks was established in the year 1871, a landmark estate which spells history and exemplifies an era of gracious living. Originally owned by Arthur James Craddok, "Architect and Builder of Shimla," in a fitting tribute to his memory the building has been redesigned into a hotel, endowed with all modern amenities and comforts, effortlessly blending into the surrounding pine trees, landscapes and enhancing its beauty. The hotel is located on The Heritage Mall Road, a pleasant walking distance from the famous Ridge, Scandal point, Lakkar Bazaar, Gaiety Theater, Ancient Kali Bari & Jakhoo Temple, High Court, Secretariat, C.M. Residence and Raj Bhavan. Amidst the age old Deodar and Pine trees, Willow Banks Estate on the Mall Road overlooks the lush green valley, the majestic mountains and the complete well lit town of Shimla. The hotel is easily accessible from the High Court Parking and the Tourism Lift, making staying a convenient proposition for one and all. The charming walking trails of Shimla are a pleasant stone's throw away from the hotel. Whatever the purpose of your visit, relaxation away from the busy city life, exploring natural beauties that the town has to offer or pumping adventure trips, Hotel Willow Banks at Shimla guarantees to make your vacation worth remembering. The blend of extremes, modern facilities in a heritage estate and picturesque views at the Mall Road level, make Willow Banks arguably the best hotel in Shimla. Also rated by TripAdvisor as amongst the top 10 Jewel Hotels of India. ... more   less 

Additional Information about Hotel Willow Banks

Address: Opp Tourism Lift, Shimla 171001, India
Region: India > Himachal Pradesh > Shimla
Price Range: €93 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Willow Banks 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Willow Banks Hotel
Willow Banks Shimla
Hotel Style:
#5 Spa Hotel in Shimla
#5 Luxury Hotel in Shimla
#11 Family Hotel in Shimla
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Willow Banks staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms towards valley are good”
 of 5 bubbles tarun1979, 5 Jan 2017 | Read review
“Dont take rooms from 201 to 206. They are near the kitchen and live music from restaurants disturbing if you are an early to bed person.”
  • Premium room
  • Premium room
  • Premium room
  • Balcony
 of 5 bubbles Pari1905, 27 Dec 2016 | Read review
“Executive rooms have balcony on the valley side.”
 of 5 bubbles , 16 Dec 2016 | Read review
“ask for Premium Super Deluxe , as it will give ample view.”
 of 5 bubbles Shoma25, 5 Dec 2016 | Read review
“Higher up rooms are more convenient, preferably at the level of reception”
 of 5 bubbles SunilB522, 21 Nov 2016 | Read review
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