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Shangri-La's Eros Hotel

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Traveller (1250)
Room & Suite (475)
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Overview
  • Excellent62%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“horizon club”(153 reviews)
“tamra restaurant”(74 reviews)
“india gate”(110 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La's Eros Hotel
Special Offer: Half Board and Spa
Hotel deals
Offers from Shangri-La's Eros Hotel
Special Offer: Half Board and Spa
Hotel deals
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,110)
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70
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521 - 525 of 2,740 reviews
Reviewed 26 March 2017

Please see my review of Dec. 18, 2016. That was my initial stay at the hotel and I had a less-than-wonderful experience. I returned to Delhi a couple months later and stayed here again for three nights. I had a much better experience. First, no...More

Thank Abbotsbury92
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 28 March 2017

Dear Guest, Thank you for your lovely review about our hotel. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi,...More

Reviewed 23 March 2017

Superb luxury property. In the heart of New Delhi. Great location. Phenomenal selection of restaurants. These are pricey but superb food. Staff throughout hotel ... all departments...are amazing. Balkishan in Housekeeping was a delight. Front desk staff all terrific. Lovely door man. Good security all...More

Thank bseagram
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 24 March 2017

Dear Guest, Thank you for your lovely review about our hotel. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi,...More

Reviewed 23 March 2017 via mobile

I had a terrible stay at this hotel, so bad in fact that I left after only 8 hours. I used to live Shangri-La hotels but their properties and service vary so greatly. It started with the first room which was newly renovated - well...More

2  Thank Englishguy85
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 24 March 2017

Dear Guest, Thank you for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. Please accept my most sincere apologies for the inconvenience caused to you during your visit. Though it is...More

Reviewed 22 March 2017

The hotel is immaculate. The service is outstanding, as are the on-site amenities (spa, gym, restaurants, etc.) The hotel is located in an excellent part of Delhi and is walking distance from several sites and nice restaurants.More

Thank E B
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 24 March 2017

Dear Guest, Thank you for your lovely review about our hotel. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi,...More

Reviewed 21 March 2017 via mobile

Very nice hotel. Great and attentive staff. Very nice food at Tamra restaurant. Lovely ambience. Bharat and Ashurosh made our dinner at Tamra very special, thank you. Very good customer service. Kamila and GregMore

Thank greg k
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 22 March 2017

Dear Guest, Thank you for your lovely review about our hotel. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi,...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Airport Transportation
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$138 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#16 Spa Hotel in New Delhi
#20 Business Hotel in New Delhi
#21 Luxury Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#16 Spa Hotel in New Delhi
#20 Business Hotel in New Delhi
#21 Luxury Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1250)
Room & Suite (475)
Dining (167)
Pool & Beach (44)
Business Centre & Event Rooms (13)
Amenities (12)
Family and Play Areas (3)
Nearby
Connaught Place/Janpath
Connaught Place, the heart of New Delhi, is one of the
largest commercial, financial
and business centers in
the Capital. The sprawling horseshoe-shaped
circular
heritage market is a white dot in the green
city, filled with shops, art & handloom
emporiums,
...More
Questions & Answers
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lalani_13
Hello: we are planning to visit Delhi this November and read some good reviews of this hotel but wanted to inquire more information before booking. 1) How far is janpath or connaught place from this hotel? Is it walking distance? How long it takes to walk to these places? 2) Are there other restaurants within walking distance from this hotel? 3) How is their food in the restaurant if we book Half Board with Spa? Is Dinner included with Breakfast? 4) What type of breakfast is available there? what type of indian dishes and western dishes like eggs, waffles, fresh fruit, fresh fruit juices, yogurt, toast, butter, jam, tea/coffee, muffins, pastries, etc? 5/ Has renovations completed in whole building? 6) we are planning either DELUXE or PREMIER rooms and which floors are these rooms situated? we would prefer upper floors if possible and non smoking rooms as we are allergic to smoke? 7) We also understand that there is fridge and tea/coffee maker with tea bags, coffee packages? 8) how many bottle waters are given per room per day? Thanking you in advance for all the queries and answers which would be greatly appreciated. with best regards from: LALANIS
27 January 2018|
AnswerShow all 5 answers
Response from Masalu A | Reviewed this property |
Hello- 1) they are walking distance from the hotel. 2) we didn’t see other restaurants walking distance, but wanted to go we’re far and we knew. So we taxi or Uber those nights. 3) Breakfast is Amazing!!!!! Everything you... More
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Votes
Room Tips
"Back side room be preferable"
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"rooms already renovated and far away from those being renovated"
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"book a club horizon room which offers free access to lounge."
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"High floors"
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