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Shangri-La's Eros Hotel

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Traveller (1271)
Room & Suite (479)
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Overview
  • Excellent62%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“horizon club”(158 reviews)
“tamra restaurant”(77 reviews)
“india gate”(111 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Shangri-La's Eros Hotel
Special Offer: Half Board and Spa
Hotel deals
Offers from Shangri-La's Eros Hotel
Special Offer: Half Board and Spa
Hotel deals
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Nearby Hotels
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Reviews (3,156)
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1,701
696
223
89
71
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All reviewshorizon clubtamra restaurantindia gateconnaught placeclub roombreakfast buffetmain restaurantstar hotelexcellent hotelindian foodcentral delhicoffee shopspecial thanksspaloungeerosconcierge
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491 - 495 of 2,780 reviews
Reviewed 9 May 2017 via mobile

They have a wide variety of cuisine in buffet, ranging from Indian, Continental, South east Asian and Japanese. Ambience was soothing and on top it, Deepak's excellent service made it a good experience for us.More

Thank Digvijay M
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 11 May 2017

Dear Guest, Thank you for your review. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi, we would be delighted...More

Reviewed 8 May 2017

I stayed here twice on my recent trip to India for 2 nights mid March and 2 nights mid April. The 1st time I had an older room and 2nd time a newly refurbished room. Both rooms very comfortable, obviously the newer room was better....More

Thank KermitAdelaide
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 9 May 2017

Dear Guest, Glad to know that you loved the warmth and professionalism extended by our service associates who made you feel at home away from home. Your lovely comments have been shared with the entire team and we look forward to welcoming you again to...More

Reviewed 6 May 2017

We like Shangri-La hotels in general, which is why we booked this one in Delhi at the start of our 2-month trip. The hotel was undergoing an interior renovation, so the club was not open and during the day there was some noise. We were...More

Thank 2ktravel
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 8 May 2017

Dear Guest, Thank you for your review. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi, we would be delighted...More

Reviewed 5 May 2017

We were staying at Eros changer La last October and it was amazing! A very helpful and polite staff, a gorgeous luxury hotel and a real 5 star stay! If i ever return i will be definitely staying there again!More

Thank mariala20
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 6 May 2017

Dear Guest, Thank you for your review. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi, we would be delighted...More

Reviewed 3 May 2017 via mobile

Our stay at the shangri la was our last stop before flying home from a very quick business/pleasure trip, it was my birthday which they acknowledged and upgraded us to a suite, I was later presented with roses and a chocolate birthday cake. The service...More

Thank Tamsin101
Response from PSNayar, General Manager at Shangri-La's Eros HotelResponded 4 May 2017

Dear Guest, We feel so very grateful to hear from you, thank you. Glad to know that you loved the warmth and professionalism extended by our service associates who made you feel at home away from home. Your lovely comments have been shared with the...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Airport Transportation
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$138 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#15 Spa Hotel in New Delhi
#19 Luxury Hotel in New Delhi
#20 Business Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#15 Spa Hotel in New Delhi
#19 Luxury Hotel in New Delhi
#20 Business Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1271)
Room & Suite (479)
Dining (167)
Pool & Beach (44)
Business Centre & Event Rooms (13)
Amenities (12)
Family and Play Areas (3)
Nearby
Connaught Place/Janpath
Connaught Place, the heart of New Delhi, is one of the
largest commercial, financial
and business centers in
the Capital. The sprawling horseshoe-shaped
circular
heritage market is a white dot in the green
city, filled with shops, art & handloom
emporiums,
...More
Questions & Answers
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lalani_13
Hello: we are planning to visit Delhi this November and read some good reviews of this hotel but wanted to inquire more information before booking. 1) How far is janpath or connaught place from this hotel? Is it walking distance? How long it takes to walk to these places? 2) Are there other restaurants within walking distance from this hotel? 3) How is their food in the restaurant if we book Half Board with Spa? Is Dinner included with Breakfast? 4) What type of breakfast is available there? what type of indian dishes and western dishes like eggs, waffles, fresh fruit, fresh fruit juices, yogurt, toast, butter, jam, tea/coffee, muffins, pastries, etc? 5/ Has renovations completed in whole building? 6) we are planning either DELUXE or PREMIER rooms and which floors are these rooms situated? we would prefer upper floors if possible and non smoking rooms as we are allergic to smoke? 7) We also understand that there is fridge and tea/coffee maker with tea bags, coffee packages? 8) how many bottle waters are given per room per day? Thanking you in advance for all the queries and answers which would be greatly appreciated. with best regards from: LALANIS
27 January 2018|
AnswerShow all 5 answers
Response from Masalu A | Reviewed this property |
Hello- 1) they are walking distance from the hotel. 2) we didn’t see other restaurants walking distance, but wanted to go we’re far and we knew. So we taxi or Uber those nights. 3) Breakfast is Amazing!!!!! Everything you... More
0
Votes
Room Tips
"Club option is very good value and worth the extra cost"
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"Suite room is having the best view."
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"You will enjoy your stay"
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"Back side room be preferable"
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