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Shangri-La's Eros Hotel

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#15 of 696 Hotels in New Delhi
Certificate of Excellence
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2,427 Reviews from our TripAdvisor Community

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Showing 2,125: English reviews
Jersey, United Kingdom
Reviewed 1 week ago via mobile

I have used Delhi as a base for my travelling around India and have spent a far bit of time at the Shangri-la. There is a reason it is rated so highly on the travel sites: it is fantastic. They have two categories of rooms at the moment; one type is cheaper and has older decor and the other type...

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Helpful?
Thank LegallyB
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Greetings from Shangri-La's - Eros Hotel, New Delhi! Thank you for all your positive feedback on your overall experience at Shangri-La New Delhi and for recommending us. We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. It's great to learn that you appreciated the efficiency of...

New Delhi, India
Reviewed 2 weeks ago

Guys the most important thing about this hotel is that their taxis collection are just insane I visited the hotel with a moto to see their taxis only. But yah their food was awesome the rooms are just clean along with their great service

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Helpful?
Thank sakshamgarg4444
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Greetings from Shangri-La's - Eros Hotel, New Delhi! Thank you for all your feedback on your overall experience at Shangri-La New Delhi. We are delighted to know that you had a pleasant stay and enjoyed the hospitality of our staff and our property. The entire team of Shangri-La's - Eros Hotel, New Delhi looks forward to welcoming you...

Sydney, Australia
Reviewed 2 weeks ago via mobile

Stayed 2 nights at this amazing hotel. Staff was amazing. Brekkie was unreal!! Sooooooooo delicious. Waffle w Nutella! Yum We also had one dinner which was a bit expensive but sooooo worth it. Rooms were spacious, modern, clean. We loved it!! Would recommend this to anyone. Location is also great! Few minutes walk to CP shopping area & a few...

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Helpful?
Thank Juarnaldi
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for your wonderful review and for recommending our hotel. We are indeed touched. It is heartening to receive such encouraging feedback about the security, as well as the service standards that we strive to maintain. So glad you liked our location; centrally situated with rooms that offer great views. In case your travel bring you back...

hertfordshire
Reviewed 2 weeks ago

We stayed here in December. The room was spacious and very clean. The breakfast was delicious with lots of variety. A heated pool would be lovely- it was freezing! All in all, a lovely start to our Indian adventure- we would definitely come back.

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Helpful?
Thank loveholidays26
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for your wonderful review for our hotel. We are indeed touched. It is heartening to receive such encouraging feedback about the security, as well as the service standards that we strive to maintain. In case your travel bring you back to New Delhi, do come and stay with us. Kindest regards General Manager

New Delhi, India
Reviewed 2 weeks ago

All employees from housekeeping through management were very attentive and friendly always asking if all was in order. One morning housekeeping left a "towel art sculpture" that was incredible....made me feel as if I was the only person for which they were serving. The buffet breakfast had such a diverse selection, I did not need to eat again until supper....

Review collected in partnership with shangri-la.com
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Helpful?
Thank murphy2017m
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for your wonderful review and for recommending our hotel. We are indeed touched. It is heartening to receive such encouraging feedback about the security, as well as the service standards that we strive to maintain. In case your travel bring you back to New Delhi, do come and stay with us. Kindest regards General Manager

Sydney
Reviewed 2 weeks ago

Had a similarly great experience to the positive reviews that others have expressed. This was the start of my family's India tour and what better way to start. Great location, great personalised service and great facilities. Buffet breakfast was grand and pretty much carried us through most of the day. We also paid extra for Club lounge privileges and this...

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Helpful?
Thank SydneyRon
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, We are pleased to learn that you had a comfortable experience while staying at the hotel and appreciated our hospitality and services. Glad to learn that you relished our breakfast spread at the All Day Dining restaurant - Tamra with ample food options to choose from. Thank you for your feedback and we would be delighted to welcome...

Leicestershire, United Kingdom
Reviewed 2 weeks ago via mobile

Me and my family stayed here for 3 nights at the end of our India trip. The hotel decor is stunning and the restaurant food is delicious. The rooms are very spacious with comfortable beds. The breakfast buffet is exceptional as they have all kinds of different things. The spa and pool was my favorite part as it has so...

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Helpful?
Thank Krishan G
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for sharing your encouraging feedback on your stay at Shangri-La's - Eros Hotel, New Delhi. We are happy to learn that you found the rooms well appointed, the breakfast buffet delectable. Nice to know that you had a blissful experience while visiting The Spa at Shangri-La and enjoyed the sauna and steam facilities. Your encouraging comments...

Mumbai
Reviewed 2 weeks ago

Had lot of fun and the rooms were great. Excellent property and amazing location. Great place to stay if you are in Delhi. The club rooms were especially good as they had access to a lounge with a variety of foods

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Helpful?
Thank Rups0211
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for sharing your wonderful feedback on your stay at Shangri-La's - Eros Hotel, New Delhi. We truly are delighted to know that you had a memorable experience and enjoyed the hospitality and services of the hotel. Your encouraging comments have been shared with the entire team and we look forward to having you stay with us...

Seattle
Reviewed 2 weeks ago

Look no further than Shangri- La's Eros Hotel in New Delhi. This is where you want to stay while visiting Delhi! Beautiful hotel and rooms, friendly staff, and excellent amenities. From the moment we arrived I felt like we were treated like VIPs. The level of service exceeded my expectations. We then were escorted to our room which was spacious...

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1Thank SeattleGina
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for sharing your encouraging feedback with us on your stay at Shangri-La's - Eros Hotel, New Delhi. It's great to learn that you appreciated the efficiency of our staff, found the rooms clean and comfortable and the services met your expectations. Your encouraging comments have been shared with the entire team and we look forward to...

Milton Keynes, UK
Reviewed 2 weeks ago

Not sure what I was expecting from Shangri-La's Eros hotel when I arrived but I know what'll be waiting for me when I return to Delhi. Shangri-La had a great selection of restaurants. We were able to sample them all. From breakfast to dinner - the food options did not disappoint. I noticed a chocolate truffle bar next to the...

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Helpful?
Thank slim05
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for sharing your wonderful feedback on your stay at Shangri-La's - Eros Hotel, New Delhi. We truly are delighted to know that you had a memorable experience and enjoyed the hospitality and services of the hotel. We are happy to learn that you found the rooms well appointed, housekeeping services affable, front office staff courteous and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more   less 

Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: €154 - €253 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Shangri-La Hotels and Resorts, Priceline, Agoda, Travelocity, Hotels.com and Jetsetter so you can book your Shangri-La's Eros Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Shangri La Delhi
Hotel Shangri La New Delhi
Shangri-La Hotel New Delhi
Shangrila Hotel
Hotel Style:
#9 Spa Hotel in New Delhi
#9 Family Hotel in New Delhi
#11 Luxury Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#20 Business Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Eros Hotel staff and other travellers.
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Questions? Get answers from Shangri-La's Eros Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great hotel to be inn if you need to stay in Cannught place and great reaturants , liked the Grapa bar as well great concept .”
 of 5 bubbles ashishaurora10, 15 Jan 2017 | Read review
“Try to get rooms to higher floors for a good view!”
 of 5 bubbles nikhilvaswani3008, 11 Jan 2017 | Read review
“Choose club room.”
 of 5 bubbles SydneyRon, 7 Jan 2017 | Read review
“Stay in a club room, the amentities are completly worth it.”
 of 5 bubbles SeattleGina, 4 Jan 2017 | Read review
“Some rooms have been renovated and are very nice. Other rooms need renovation and , whilst they are ok, renovated ones are much nicer”
 of 5 bubbles X1639RJdavidg, 3 Jan 2017 | Read review
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