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Shangri-La's Eros Hotel

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#14 of 695 Hotels in New Delhi
Certificate of Excellence
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Shangri-La's Eros Hotel
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2,424 Reviews from our TripAdvisor Community

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Showing 2,123: English reviews
Miami Beach, Florida
Reviewed yesterday NEW

I have stayed in multiple hotels of this luxury chain and without any doubts the one in Delhi did not meet my expectations . without any doubts this hotel is not at the levels of others. The staff was not that friendly or were not going beyond the standard and impersonal care . The hotel rooms are dated and they...

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Helpful?
Thank Pethabmia
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

This is a beautiful hotel set in peaceful grounds in the diplomatic quarter of New Delhi Great rooms and would recomend the horizon club upgrade with separate lounge breakfast and happy hour cocktails included The hotel is a true five star and immaculate staff service and care

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Thank MikeChichester1
Mumbai (Bombay), India
Reviewed 2 days ago NEW

We do not have lots of modern hotels near cannaught place, thats how it is my preferred choice. Rooms are adequately spacious, good view. Food is great. Masala Tea needs improvement. Service bit slower and has scope of improvement. Gym is good and has all. Staff needs to smile bit..not sure why they look so angry all the time. Room...

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Thank Rajesh_Sachdeva
New York City, New York
Reviewed 3 days ago NEW

Out of last 5 days , I have at the shangrila tea lounge great place , staff is very hospitable specially the tea lounge manger , sorry bad at names also young Sikh girl she knew what kind of tea would I order , hotel like westin Gurgaon should learn from them how to serve camomile , very hygienic food...

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Thank ashishaurora10
Tynemouth
Reviewed 4 days ago NEWvia mobile

Stayed here with all my family and felt like a western maharajah throughout. Staff, unfailingly polite and courteous, speaking English fluently and all immaculately turned out. Service,service, service throughout. Breakfast buffet lovely, bit disappointed by Dinner buffet, but drinks and canapés in the exec lounge always a treat.

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Thank Marklorr
Reviewed 6 days ago NEWvia mobile

It's really a luxurious hotel, nice amenities, and kind staff. The gentleman who was in charge of cleaning our room was so kind when we explained that our son was sick. He brought extra water and mouthwash and was very solicitous. Other staff were helpful too. We enjoyed the dinner and breakfast in their restaurants which ran about $30 US...

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Thank Linda M
Ahmedabad, India
Reviewed 1 week ago

Stayed here during wedding of one of my cousins. Needless to say, this is one of the best hotels of Delhi based on location and services. Luckily got a higher floor so had really good view of Parliament, Rashtrapati Bhavan etc. Breakfast spread was also pretty good.

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Thank Nikhil V
Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

This is a five star Delhi hotel that has an on site Bentley. It is a grand building and no expense was spared in classic Shangri-La style. The rooms are lovely and fairly spacious. The bathroom was very nice too. The only con I can think of relates to my experience in the breakfast area. The food options are great,...

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Thank Jonathan B
Jersey, United Kingdom
Reviewed 1 week ago via mobile

I have used Delhi as a base for my travelling around India and have spent a far bit of time at the Shangri-la. There is a reason it is rated so highly on the travel sites: it is fantastic. They have two categories of rooms at the moment; one type is cheaper and has older decor and the other type...

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Thank LegallyB
New Delhi, India
Reviewed 1 week ago

Guys the most important thing about this hotel is that their taxis collection are just insane I visited the hotel with a moto to see their taxis only. But yah their food was awesome the rooms are just clean along with their great service

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Thank sakshamgarg4444

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more   less 

Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: €147 - €245 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Shangri-La Hotels and Resorts, Travelocity, Hotels.com, Agoda and Jetsetter so you can book your Shangri-La's Eros Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Shangri La Delhi
Hotel Shangri La New Delhi
Shangri-La Hotel New Delhi
Shangrila Hotel
Hotel Style:
#9 Family Hotel in New Delhi
#9 Spa Hotel in New Delhi
#11 Luxury Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#20 Business Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Eros Hotel staff and other travellers.
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Questions? Get answers from Shangri-La's Eros Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great hotel to be inn if you need to stay in Cannught place and great reaturants , liked the Grapa bar as well great concept .”
 of 5 bubbles ashishaurora10, 15 Jan 2017 | Read review
“Try to get rooms to higher floors for a good view!”
 of 5 bubbles nikhilvaswani3008, 11 Jan 2017 | Read review
“Choose club room.”
 of 5 bubbles SydneyRon, 7 Jan 2017 | Read review
“Stay in a club room, the amentities are completly worth it.”
 of 5 bubbles SeattleGina, 4 Jan 2017 | Read review
“Some rooms have been renovated and are very nice. Other rooms need renovation and , whilst they are ok, renovated ones are much nicer”
 of 5 bubbles X1639RJdavidg, 3 Jan 2017 | Read review
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