We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Shangri-La's Eros Hotel

Show Prices
#15 of 706 Hotels in New Delhi
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Shangri-La\\
Shangri-La's Eros Hotel
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,551 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,231: English reviews
Start your review of Shangri-La's Eros Hotel
 Click to rate
Reviewed yesterday NEW

We stayed here for two nights at the beginning of our trip and two at the end. The first two nights were OK, but the room was not cleaned well at all, basics like the toilet not cleaned and floor not vacuumed. We went to the restaurant and was pressured into getting the buffet, which as we were jet lagged...

 Report
Helpful?
Thank Kathryn M
London, United Kingdom
Reviewed yesterday NEW

We stayed at this hotel for 2 nights whilst on a golden triangle tour. When we arrived we received a warm welcome and check in was fast and smooth. Our cases were taken to our room immediately. We had a very comfortable bed and our room was cleaned to a high standard. The buffet breakfast had everything you could imagine...

 Report
Helpful?
Thank MiaMercedes1990
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your lovely review about our hotel. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi, we would be delighted to have you experience Shangri-La again. Kindest regards General Manager

Reviewed 2 days ago NEWvia mobile

Excellent service by Amita in morning breakfast .she made my day by delighting me .Thanks for excellent hospitality.we will visit again as she made my stay so good could not even imagine will always prefer to stay in shangrila hotel

 Report
Helpful?
Thank Ale Y
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your lovely review about our hotel. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi, we would be delighted to have you experience Shangri-La again. Kindest regards General Manager

Riverview, Florida
Reviewed 2 days ago NEW

This property has really outstanding and beautiful decor. Loved the fresh flower displays! Grounds have nice garden to sit and relax while sipping cocktails. Staff professional and personable. Hrishikesh from Mister Chai was really nice. All servers at Tamra need to be commended for the service they provide. Bar staff was good also. Rooms were okay, not very large, but...

 Report
Helpful?
Thank Sherm67
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your review about our hotel. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi, we would be delighted to have you experience Shangri-La again. Kindest regards General Manager

Reviewed 3 days ago NEWvia mobile

I visited the Tamra Restaurant on 27-03-17 for dinner with my family and i got amazed to see the hospitality and food quality with good taste. Restaurant manager Sourav Kumar Dey was personal assisting all of the guests along with other staff members . Must visit restaurant if you seek good taste and service

 Report
Helpful?
Thank rajat s
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your lovely review about our all day dinning Tamra restaurant. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi, we would be delighted to have you experience Shangri-La again. Kindest...

Shrewsbury, United Kingdom
Reviewed 4 days ago NEWvia mobile

Really good hotel. Lovely rooms with all amenities. Spectacular lobby area. Well Located for Connaught place and central Delhi. Good restaurants but not cheap. Helpful staff . The best is the breakfasts buffet. Not normally something I am a fan of but this just has so much choice and such good quality that you can't fail to be impressed. The...

 Report
Helpful?
Thank Simon R
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your lovely review about our hotel. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi, we would be delighted to have you experience Shangri-La again. Kindest regards General Manager

Scotland, United Kingdom
Reviewed 4 days ago NEWvia mobile

We chose this hotel as a base whilst touring India and Bhutan on both occasions we had a problem, first time was quickly resolved and we were offered access to the horizon lounge, must say this is a real bonus food and drinks served by friendly efficient staff made a difference to our experience of the Shangri La hotel that...

 Report
Helpful?
Thank Elaine W
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi and for sharing your frank and forthright feedback with us. At the outset kindly accept our sincere aplogies for the inconvenience caused to you. It is our constant and sincere endeavor to provide the best of services to our guests at all times and this...

Chennai
Reviewed 4 days ago NEWvia mobile

The hotel is under renovation and the place smells of paint and varnish. At check in they also caution you of renovation disturbance. I booked through makemytrip.com and had to call them to get the issue resolved(room change) Hotel staff try their best to look helpful but they are not. They are curt and you don't get the warmth of...

 Report
Helpful?
Thank akhilbhansali
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at Shangri-La's - Eros Hotel, New Delhi and for sharing your frank and forthright feedback with us. At the outset kindly accept our sincere aplogies for the inconvenience caused to you. It is our constant and sincere endeavor to provide the best of services to our guests at all times and this...

Miami, Florida
Reviewed 4 days ago NEW

This hotel is perfection. Our only choice for our second visit to Delhi. Great location, outstanding service, amazing food. The spa brings the tranquility you need after a hot day in a busy city. Check out time is 12:00 pm, but our flight was until 2:00 am; Not a problem, things were accomodated so we coud leave our luggage, come...

 Report
Helpful?
Thank Carlos A
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your lovely review about our hotel. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi, we would be delighted to have you experience Shangri-La again. Kindest regards General Manager

Chevy Chase, Maryland
Reviewed 4 days ago NEW

Please see my review of Dec. 18, 2016. That was my initial stay at the hotel and I had a less-than-wonderful experience. I returned to Delhi a couple months later and stayed here again for three nights. I had a much better experience. First, no gratingly loud music in the lobby upon arrival in the evening (thank you, management, for...

 Report
Helpful?
Thank Abbotsbury92
PSNayar, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your lovely review about our hotel. We are very grateful for your gracious appreciation. Your encouraging words mean a lot to us and I have shared the same with the team. If your travel brings you back to New Delhi, we would be delighted to have you experience Shangri-La again. Kindest regards General Manager

1,132 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (920)
Viewed
Hotel & Grounds (165)
Viewed
Room/Suite (200)
Viewed
View from Room (45)
Viewed
Bathroom (45)
Viewed
Pool/Beach Area (32)
Viewed
Dining (72)
Viewed
Business Centre/Function Rooms (7)
Viewed
Family/Play Areas (3)
Viewed
2:36
Videos (3)
Viewed
Other (348)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (168)
Viewed
Amenities (12)
Viewed
Executive Suite (40)
Viewed
Horizon Superior Room (25)
Viewed
Pool (6)
Viewed
Dining (46)
Viewed
Superior Room (23)
Viewed
The Hotel (16)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Room/Suite (2)
Viewed
Dining (13)
Viewed
Business Centre/Function Rooms (6)
Viewed
Hotel & Grounds (10)
Viewed
Pool/Beach Area (3)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New Delhi hotels
5.3 km away
The Leela Palace New Delhi
The Leela Palace New Delhi
#1 of 706 in New Delhi
2,631 reviews
0.2 km away
Le Meridien New Delhi
Le Meridien New Delhi
#22 of 706 in New Delhi
2,474 reviews
1.5 km away
The Lalit New Delhi
The Lalit New Delhi
#44 of 706 in New Delhi
3,341 reviews
Show Prices
Show Prices
Show Prices
5.4 km away
Taj Palace Hotel
Taj Palace Hotel
#5 of 706 in New Delhi
2,556 reviews
0.5 km away
The Imperial Hotel
The Imperial Hotel
#8 of 706 in New Delhi
2,797 reviews
1.9 km away
Taj Mahal Hotel
Taj Mahal Hotel
#7 of 706 in New Delhi
1,905 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more   less 

Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: €145 - €245 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Travelocity, Priceline, Hotels.com and Jetsetter so you can book your Shangri-La's Eros Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Shangri La Delhi
Hotel Shangri La New Delhi
Shangri-La Hotel New Delhi
Shangrila Hotel
Hotel Style:
#9 Family Hotel in New Delhi
#10 Spa Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#12 Luxury Hotel in New Delhi
#20 Business Hotel in New Delhi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Eros Hotel staff and other travellers.
33 questions
Ask a question

See all questions (33)

Questions? Get answers from Shangri-La's Eros Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“keep in mind as much ur room is located in lower levels , u might hear more noise from the bar.. they had live music , while my stay..”
 of 5 bubbles mahsa-amir, 19 Mar 2017 | Read review
“Shangri La is under construction. I think the corner rooms (rooms ending in 17) are larger suites.”
 of 5 bubbles MRMY, 14 Mar 2017 | Read review
“ask for the room top floor. any where below 10th floor is really noisy.”
 of 5 bubbles 755meln, 9 Mar 2017 | Read review
“Get high in the building for views.”
 of 5 bubbles Oaklandish3, 1 Mar 2017 | Read review
“Higher rooms have best views so negotiate this in your booking, as they charge for this privilege”
 of 5 bubbles Ando11, 27 Feb 2017 | Read review
5 of 5