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Optimum Palm D'or

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98 Reviews from our TripAdvisor Community

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Showing 81: English reviews
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Reviewed yesterday NEW

The hotel is in a horrible unsafe area, it's Delhi red light district. Staff were rude and unhelpful, the room was filthy, there was mould all up one room, I ordered room service that didn't turn up. The water bottles have been refilled, they're not bottled water, the lift didn't work, the air conditioning was broken, the shower was cold...

Thank Ariane A
Reviewed 5 May 2016

The management went out of its way to be helpful and the employees reflected the friendly attitudes of the management. My wife and I booked a large (executive/business) room at a good price. It was exactly as shown in the photos. Clean and spacious, and double glazing made for a quiet room even though it is by a busy junction....

1Thank Rufus U
About Hotel's Favourite Review
HotelGuestRelations1, Management Team at Optimum Palm D'or, responded to this review

Dear Sir/Madam, Thank you for choosing our hotel for your recent stay in New Delhi. We have read your comments about the hotel and we greatly appreciate that you took the time to share your experience with us, Guest Feedback encourage us in improving our service.It is our endeavour to provide you best of the services while you stay in...

Reviewed 1 week ago via mobile

I bought a gift for my friend. But when he came to visit me in the hotel in the afternoon, the management bluntly told him that visitors are not allowed in the room and they called me to inform that I had a guest who I could meet in the lobby. The staff at the reception was discourteous and behaved...

Thank Gautami B
Guwahati, India
Reviewed 1 week ago

Me and my husband were wandering around and tired so he suggested to stay in this hotel. This hotel is amazingly the best. The way they managed this hotel is just awesome. It seems like we are in a royal place. The rooms were so great, everything was rightly placed and seemed so perfect. The bed was really very comfortable...

Thank anjalibatra319
Bodh Gaya, India
Reviewed 1 week ago

I booked a standard double room at Optimum Palm Dór. The thing which attracted us the most was the great city view from room. We used to enjoy our leisure moments watching the city from our room. Air conditioned rooms welcome everybody who gets irritated due to the burning Sun of Delhi. Our rooms were clean and spacious and most...

Thank nidhinigam52
Reviewed 1 week ago

I stayed here for two days and I must say that this is a great hotel. Staff members were very polite and carefully took our luggage’s to my room. Room was perfectly equipped with beautiful furniture. Free wifi was available, ac and tv was perfectly working. Bed was comfortable and bed sheet was so clean. There was a mild fragrance...

Thank Otto W
Reviewed 1 week ago

Whilst not palatial, the location was perfect as a base for our touring of Rajasthan and Varanasi. And an excellent location for exploring New and Old Delhi. Near the old bazaar, railway and walking distance to the Red Fort (a fair walk). The staff were always friendly and helpful. Our friend at the travel desk helped us with all touring...

Thank Rob R
Kolkata (Calcutta), India
Reviewed 2 weeks ago via mobile

On arrival was given a terrible room with AC not working nd upon repeated calls fan was placed in the room! Didn't sleep the whole night asked management to check me out if this was d service to be given. They changed the room den. Buffet spread was below average nothing to write home about. Only upside was d staff...

Thank Shahnawaz4u
Mumbai (Bombay), India
Reviewed 3 weeks ago

Me and my group was in Delhi for a business meeting. The party whom we had meeting with chose Optimum Palm D’or Hotel for us. Firstly it was very nearby to railway station that is 5 minutes’ drive from station, we reached here easily. 3 business rooms were booked for us so we headed straight towards them. They were pretty...

Thank rushisingh
Amritsar, India
Reviewed 4 weeks ago

I stayed at Optimum Palm Dór for 3 days and there was not a single day that when I faced any problem. The hotel is fully fledged with modern amenities. It serves complimentary breakfast and complimentary mineral water bottles in every room. 24*7 Coffee Shop readily awaits for you here. You can get laundry services, doctor on call and baggage...

Thank poojakatiyarewq

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  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
Welcome to ‘Palm Dor’ where our service is impeccable and your satisfaction is inevitable. Hospitality and culture of India is remarkable and keeping the culture intact, we bow and wish you “Namaste.” ... more   less 

Additional Information about Optimum Palm D'or

Address: 8595/1 D.B. Gupta Road, New Delhi 110055, India
Region: India > National Capital Territory of Delhi > New Delhi > Pahar Ganj
Price Range: €29 - €47 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Optimum Palm D'or 3*
Number of rooms: 29
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Questions & Answers

Here's what travellers have asked, with answers from Optimum Palm D'or staff and other travellers.
2 questions
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Questions? Get answers from Optimum Palm D'or staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choosing the right room is important. Some rooms have no windows. Corner rooms seem to be the best on each level.”
robr409, 16 Apr 2017 | Read review
“Not sure about this, but the rooms that face the road a quite noisy during the day better avoid rooms facing the road / railway station.”
Karunnair, 6 Nov 2016 | Read review
“location is too good”
vishalaudichya, 23 Oct 2016 | Read review
“Nothing recommended”
Vishuq963, 17 Oct 2016 | Read review
“Never go for standard rooms ,they are like a hell..”
Manu_Anthikkatt, 12 Oct 2016 | Read review
5 of 5