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Sheraton New Delhi

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#27 of 696 Hotels in New Delhi
Certificate of Excellence
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Sheraton New Delhi
Sheraton New Delhi
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1,286 Reviews from our TripAdvisor Community

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Showing 1,224: English reviews
Kathmandu, Nepal
Reviewed 16 November 2015

I was here to attend a wedding and had the opportunity to stay for 2 nights. The service was excellant and their banquet team was really geared up and great service. And so was their outlets Dakshin and Pan Asia. Great service and smilingteam always ready to please. However, the same cannot be said about their front office. The team...

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Helpful?
Thank Raju S
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi. We have made a note of your feedback on check in. Corrective action has been taken to ensure that this dissonance is not repeated and I am sanguine that you shall note the difference on your next visit. Do...

Southampton, United Kingdom
Reviewed 16 November 2015

We stayed at the ITC Sheraton for 5 nights early November 2015, as we wanted to see the city, shop and visit Agra. It is also relatively close to the airport ( c 20 - 30mins) The hotel was very clean and provided a great base out of the city centre. The hotel is adjacent to a large mall where...

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Helpful?
Thank paliJyotigarcha
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi

Brighton, United Kingdom
Reviewed 13 November 2015

The bed is comfortable, the rooms are clean. Staff lovely. Gym OK. The rooms are a bit tired and need a refurbishment though. They look old fashioned and the carpet is dated. It's a clean and reliable place and I would book again if the price was right.

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Helpful?
Thank skyfriendbrighton
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi Hotel and for your feedback. Corrective measures are being taken and I do hope the improved rooms meet your expectations. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi

Reviewed 8 November 2015

This hotel doesn't bear any negative image on its own. It is just not as good as ITC at Dhaula Kuan. The location of the hotel couldn't be more perfect. It is right behind Select city Mall, which is shopper's paradise in Delhi. Even Airport is nearby and airport drop by hotel was amazing add on. Rooms were modern but...

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Helpful?
Thank Cody S
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We value your support and look forward to you giving us the opportunity to serve you. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi

New Delhi, India
Reviewed 7 November 2015

I love this hotel for its location, excellent service and staff. The staff is super courteous. The food is great. I love the bakery. Also they have amazing restaurants serving different cuisines. All the restaurants are a must try. I must mention and say a special thanks for their nicest event in a year which is cake mixing. It is...

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Helpful?
Thank kiransawhney
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for your feedback. We are delighted to know that you had a great experience in Dakshin and Pan Asian. We hope that WelcomHotel Sheraton New Delhi remains your preferred hotel and we look forward to welcoming you back. Yours sincerely, Benita Sharma Area Manager - Golden Triangle &...

Bengaluru, India
Reviewed 4 November 2015

I stayed at the Sheraton, Saket, New Delhi recently. The hotel is located in a nice locality with access to markets nearby. It takes between 45 minutes to an hour to commute from the airport to the Hotel. The staff is friendly and courteous. I was provided a room on the 5th floor. The view from the room was fair,...

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Helpful?
Thank SureshIyer66
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi

Milan
Reviewed 28 October 2015

This hotel reflecting the quality of the Sheraton's hotel chain. I spent a good time there with a high level service. People are friendly and available to satisfy your needs. Various kind of foods and good internal restaurants.

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Helpful?
Thank 556conte68
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi

San Francisco, California
Reviewed 27 October 2015

Stayed here for 4 nights with family and struggled every morning with poor service at Delhi Pavilion. They consistently got our orders wrong, despite having more waiters than guests. Also, ordered a gluten free dish for my son from room service - once it was delivered we felt it was not gluten free. Called the room service who swore up...

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Helpful?
Thank Ajay G
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We sincerely regret your experience and request you to kindly give us an opportunity to "make amends" and re-establish credibility with you. Corrective action has been taken to ensure that this dissonance is not repeated...

jakarta
Reviewed 26 October 2015 via mobile

Extensively renovated this is a must for any traveller or local. The best value brunch and dinner in Delhi, affordable, intelligent and most of all utterly charming. They also include the famous Delhi street foods that will bring you back for more and more. This hotel and home of south indian world famous Dakshin restaurant is a wonderful opportunity to...

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Helpful?
Thank mintyJakarta
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on...

Reviewed 25 October 2015 via mobile

I've stayed at the Sheraton a few times because it is close to my office. Below average property. Needs to be refurbished badly. Bathroom sinks / rubs don't drain properly. Gym has limited equipment and over-crowded with equipment because they've tried to put too much into it. Below average SPG lounge. Only plus - hotel staff is good

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Helpful?
Thank mcsc-squared

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: €126 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Maurya Sheraton New Delhi
Sheraton Maurya Delhi
Maurya Sheraton Delhi
Sheraton Delhi
Sheraton Maurya New Delhi
Hotel Sheraton Delhi
Hotel Style:
#13 Family Hotel in New Delhi
#16 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton New Delhi staff and other travellers.
19 questions
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Questions? Get answers from Sheraton New Delhi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out where the rooms are relative to the works being carried out at the moment.( Jan 2017)”
 of 5 bubbles Manfromdublin12, 9 Jan 2017 | Read review
“Ask! They were very quick to ensure we had rooms away from construction”
 of 5 bubbles MissRich64, 8 Jan 2017 | Read review
“Just ask for a quiet room”
 of 5 bubbles RogerM794, 2 Jan 2017 | Read review
“city view room”
 of 5 bubbles giri22in, 4 Dec 2016 | Read review
“Dont choose this hotel. None of the staff seemed to be empowered to take any action.”
 of 5 bubbles yajnasa, 24 Nov 2016 | Read review
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