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Sheraton New Delhi

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#27 of 703 Hotels in New Delhi
Certificate of Excellence
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Sheraton New Delhi
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1,254 Reviews from our TripAdvisor Community

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Showing 1,197: English reviews
Buntingford, United Kingdom
Level Contributor
131 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 4 December 2015

Nice hotel but focuses too much on high end guests so the normal gusts are not so well catered for. The main self service restaurant has very poor service. This chain also charges for wi fi which is rediculous in this day and age .

Helpful?
Thank bantickr
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. May we request you to please send us details on your stay for us to investigate the reason for the dissonance. May I request you to please e-mail me at benita.sharma@itchotels.in, your dates of stay.... More 

Chippenham, England, United Kingdom
Level Contributor
373 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
Reviewed 4 December 2015

We stayed here twice in a week, each time just for one night. Difficult to fault really - a luxury hotel with a superb restaurant, great rooms, great service. The rooms on the Exec Floor were not huge, but very comfortable. Deep beds, thick pillows, every modern convenience, well-equipped bathroom. The lobby bar is a bit noisy & not very... More 

Helpful?
Thank Andy F
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We have made a note of your feedback on the lobby bar. We assure you that we will address the same during the next renovation. Do expect enhanced levels of commitment on every visit. Yours... More 

Plymouth, United Kingdom
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 December 2015

This was our first hotel on arrival in India on 23rd November and it set our holiday off to a great start. Everything a five star hotel should be. We later stopped at sister hotels in Agra and Jaipur and these were of comparable quality. The staff in all of the hotels were extremely efficient and friendly but I would... More 

Helpful?
Thank Paul W
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi, ITC Mughal in Agra and ITC Rajputana in Jaipur and for your feedback. Thank you very much for your encouraging comments on the services provided by Yogesh and the team. It is encouragement like this that helps us to... More 

London, England, United Kingdom
Level Contributor
219 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 2 December 2015

This hotel is located in up market south Delhi. Now these hotels are looking more and more like clones! Of course they differ in location, layout and decor, but once inside your room, they all look more or less same. This one is no exception. Breakfast choice is good, public areas comfortable. Swimming pool is out doors and not heated... More 

Helpful?
Thank Nirmal S
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. May we request you to please send us details on your stay for us to investigate the reason for the dissonance. May I request you to please e-mail me at benita.sharma@itchotels.in, your dates of stay.... More 

Sydney, Australia
Level Contributor
102 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 1 December 2015 via mobile

Stayed here a few times on a recent visit to India, with a short trip to Agra in between. As many other reviewers have said this hotel is generally fine but it's looking a little dated. The location is a mixed bag and whether this location suits you will depend on what you're looking for in Delhi. It's quite a... More 

Helpful?
Thank SeeingIsBelieving007
Hyderabad, India
Level Contributor
121 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 30 November 2015

Very well maintained property serving local as well as foreign guests alike. It has a nice charm and proximity to select city walk is an added advantage. Also like the staff here who is very customer centric.

Helpful?
Thank Sanjeev455
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More 

Kolkata (Calcutta), India
Level Contributor
3 reviews
3 hotel reviews
Reviewed 29 November 2015 via mobile

Had to stay for a night, and between travels, but was very comfortably warm. The location is fantastic, just next to Select City Walk Mall in Saket and DLF Place. The property is very well maintained and has all amenities one can expect of a five star hotel. The hotel is highly recommended for all those travelling for work or... More 

Helpful?
Thank Chhabra_Gautam
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More 

Essen, Germany
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 November 2015 via mobile

I reduced the Ranking by one point because I booked a Non-Smoker-Room and got a Smoker-Room. As compensation I got an room upgrade. But I was very angry annoyed about the behavior of the receptionist. Another minus point was, that the Internet Service isn't for free in the hotel room and all other hotel areas. For my point of view,... More 

Helpful?
Thank Elke N
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, We would like to thank you for choosing to stay at WelcomHotel Sheraton New Delhi. We regret your experience regarding room allocation. We sincerely regret your experience and request you to kindly give us an opportunity to make amends. We have made a note of your comments on internet charges. We assure you that we will try to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 November 2015 via mobile

The most amazing time in india .the rooms are nice big and very clean. The staff is amazing always willing to help you at any time .for me it was the most incredible. Experience of my life .thanks to all the staff that made my staying there one of my best memorys

Helpful?
1 Thank Marin E
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by the team. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on... More 

Mumbai (Bombay), India
Level Contributor
549 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed 27 November 2015

Hotel is nice and comfortable, service is excellent. Lobby area is good but rooms do need renovation. Renovated coffee shop at the hotel is excellent. Close proximity to Select City Walkand DLF Mall is added advantage.

Helpful?
1 Thank AtulKB
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: €115 - €182 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Hotel Sheraton Delhi
Sheraton Maurya Delhi
Sheraton Maurya New Delhi
Maurya Sheraton Delhi
Sheraton Delhi
Maurya Sheraton New Delhi
Hotel Style:
#13 Family Hotel in New Delhi
#16 Luxury Hotel in New Delhi
#18 Business Hotel in New Delhi
#30 Romantic Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton New Delhi staff and other travellers.
14 questions
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Salt Lake City, Utah
over a year ago
North Richland Hills, Texas
3 days ago
New Delhi, India

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Questions? Get answers from Sheraton New Delhi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont choose this hotel. None of the staff seemed to be empowered to take any action.”
 of 5 bubbles yajnasa, 24 Nov 2016 | Read review
“Pollution in Delhi was so bad that visibility was limited to the point that the view was affected in either direction.”
 of 5 bubbles CarlH408, 23 Nov 2016 | Read review
“There are ongoing renovations on the 7th floor. Avoid rooms on the 6th floor.”
 of 5 bubbles SDG_Seoul, 17 Nov 2016 | Read review
“Room overlooking the pool much nicer than rooms overlooking the dirty streets (go figure!).”
 of 5 bubbles lethalleighm, 13 Nov 2016 | Read review
“if you are a lady traveller, you can book a room on a ladies only floor.”
 of 5 bubbles RobyGlobal, 1 Nov 2016 | Read review
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