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Eros Hotel

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978 Reviews from our TripAdvisor Community

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Showing 915: English reviews
Agra, India
Reviewed 27 August 2016

One of the best chinese restaurant food I ever had ,you can also enjoy there indian restaurant which equally good rooms , staff was excellent , ......keep the good work . There is a roof terrace and bar &tea lounge also which is great to sit and watch and enjoy your holiday

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Helpful?
1Thank ksunilkumar22
ErosNP, General Manager at Eros Hotel, responded to this review

Dear valued Guest, Thank you very much for leaving your affectionate words on TripAdvisor. I am pleased to know that you enjoyed your stay and liked our services. especially our lounge and bar. I have shared your feedback with the team and it is overwhelming to be appreciated for the effort and the hard work they put, in order to...

Kuala Lumpur, Malaysia
Reviewed 24 August 2016

I stayed here for two nights, a nice hotel, clean room and seems popular by seeing the number of stay in guest and people walk in and walk out the hotel. What I found lacking was the friendliness of the staff, they appear stiff and stress. I bumped with some in the lift, they don't bother to wish or smile...

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Helpful?
Thank HishamZarinaAnwar
ErosNP, General Manager at Eros Hotel, responded to this review

Dear Valued Guest, We appreciate you taking the time out to share with us your experience of your stay at your hotel. Thank you for your positive comments about our hotel and amenities offered. We truly appreciate your feedback on the some other services and I will share your message appropriately within the organization. Please accept our apology for not...

Reviewed 23 August 2016

I visit Delhi for my business and my staying at this hotel was great. Very friendly staffs! Especially I want to tell "thank you" to Mr. Ram Baisoya and Mr. Mridul Semwal. They are very professional managers. Wonderful pianist Edward Fernandes, he play piano beautifully. He makes hotel's atmosphere more welcome and alive. This hotel was peaceful place in the...

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Helpful?
2Thank Olivia S W
ErosNP, General Manager at Eros Hotel, responded to this review

Dear Guest, Thank you for reviewing us on Tripadvisor. We are glad that you liked our hospitality. It is such compliments, that go a long way to encourage and motivate us to work harder to achieve the highest level of guests satisfaction. Your feedback has been communicated to the team members. Our staff is our strength. I am happy to...

Seaham
Reviewed 20 August 2016

The Eros is an excellent hotel in a really good area. The rooms are spacious and well maintained the staff are really friendly and helpful and there are excellent restaurants, bars and shops in the hotel. There is a roof terrace and bar on the 10th floor which is great to sit and watch Delhi going about its business while...

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Helpful?
1Thank Gary W
ErosNP, General Manager at Eros Hotel, responded to this review

Dear Happy Guest, Thank you for reviewing us, giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I'm looking forward to having you again as a guest in our hotel. Warm Regards, Vice President Operations Dhananjaai Singh

Reviewed 19 August 2016 via mobile

My stay at Eros hotel was very nice. The ambience was very comfortable so the rooms. The food was also good, I loved everything especially my favorite hot chocolate. The house keeping staff were also very efficient and I would like to use this medium to recommend Kundan from house keeping. I would also like to request the hotel to...

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Helpful?
Thank Sanakundiri
ErosNP, General Manager at Eros Hotel, responded to this review

Dear Guest, Thank you for posting your valuable response on Trip advisor about Eros Hotel. We have shared your appreciation with the team and they are delighted to hear the same. We are glad that you did enjoy your stay & were impressed by service standard which made your stay memorable. We look forward to having you with us soon!...

Toronto, Canada
Reviewed 17 August 2016

Here is the details: 1. Check in - smooth, efficient - 5/5 2. Room - spacious, clean, shower had partial shield, so water goes everywhere. 4/5 3. Internet - good in room - not super fast, but adequate. 3.5/5 4. Workout Facility - good, spacious, good equipment 4/5 5. Restaurant - Breakfast buffet good, not huge, but reasonable. Indian Restaurant...

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Helpful?
Thank JeffHToronto
ErosNP, General Manager at Eros Hotel, responded to this review

Dear Guest, Thanks for taking the time to leave your feedback! We are glad that you have listed down the services in detail and it is of great help. We’ve made the effort to fix the problem. Please come back and stay with us again sometime. We’d love to show you how much better the service is, thanks to you!”...

Philadelphia, Pennsylvania
Reviewed 16 August 2016

Stayed here off and on for ten days on a trip to India. We left twice to travel overnight to Agra and Jaipur. The staff is very helpful and accommodating. We stayed in three different rooms, and each was clean. The hotel is near multiple restaurants and has a few good places inside as well. Security is tight in a...

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Helpful?
Thank Matt P
ErosNP, General Manager at Eros Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the services. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you...

Brentwood, United Kingdom
Reviewed 15 August 2016

The hotel was pleasant and accommodating. The food was good. Staff were friendly and a very special thank you to the travel desk Mr Anil who organised a day trip around Delhi but more so the trip to Agra and then Jaipur it was great!!! Family felt very safe and the driver Mr Raj Kishore was mindful of the family...

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Helpful?
1Thank WCHS16
ErosNP, General Manager at Eros Hotel, responded to this review

Dear Guest, Thank you for reviewing us on TripAdvisor. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. The safety and security of our guests are always our top priority. It would be a great pleasure to welcome you back again. Warm Regards Dhananjaai Sing Vice President Operations

Reviewed 15 August 2016 via mobile

Very nice hotel Always have my business meetings there. Very friendly staff good parking facility The restaurants are good. The swimming pool is very good with a lot of greenery around. Good business center.

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Helpful?
Thank Syed S
ErosNP, General Manager at Eros Hotel, responded to this review

Dear Guest, Thank you for taking the time to review us on TripAdvisor. I am happy to find that you enjoyed your time at the hotel! We are truly thankful for your kind words and look forward to your continued visits. Warm Regards Dhananjaai Sing Vice President Operations Delete Response Get Even More R

New Delhi, India
Reviewed 11 August 2016

Best food ever. It is scrumptious and looks exquisite. The service is unbeatable. Shiv is amazing and has helped with every event that we have had there. I love the corner where they have an everyday special counter with super chefs with different dishes like burritos and tempuras and risottos……..etc. The desserts are unique and have all the element s...

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Helpful?
Thank sandy7733
ErosNP, General Manager at Eros Hotel, responded to this review

Dear Guest Thank you for posting your valuable response on Trip advisor about 'Blooms', Eros Hotel. We will be sure to pass on your appreciation to the chefs and the service team. We are glad that you did enjoy the food as well as the service. Thank you for taking out time to share your experience with us. We look...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Eros Hotel New Delhi Nehru Place is perfectly placed for both the business and leisure traveler, with a prime location at the center of the city's business and commercial districts. With over 100 international business houses located in the immediate vicinity, we offer our corporate guests the convenience of having most of your business needs at our doorstep. ... more   less 

Additional Information about Eros Hotel

Address: American Plaza, New Delhi 110019, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: €99 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eros Hotel 5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Intercontinental New Delhi
Hotel Intercontinental
InterContinental Nehru Place
Intercontinental Hotel New Delhi
New Delhi Intercontinental
Nehru Place Intercontinental
Hotel Style:
#24 Spa Hotel in New Delhi
#27 Luxury Hotel in New Delhi
#40 Business Hotel in New Delhi
#43 Family Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Eros Hotel staff and other travellers.
13 questions
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Questions? Get answers from Eros Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are clean, eyeball them prior to moving in.”
 of 5 bubbles G6820GJmichaell, 26 Mar 2017 | Read review
“next time i want pool facing room.”
 of 5 bubbles amits213, 21 Mar 2017 | Read review
“Suites 625/725 don't have a particularly nice view, but the rooms are very quiet”
 of 5 bubbles GeeTee7, 16 Mar 2017 | Read review
“Choose a room overlooking the pool and higher up and the Lotus temple should be in view”
 of 5 bubbles OwlBarn, 7 Mar 2017 | Read review
“Street noise is bad in Delhi so higher up rooms are quieter”
 of 5 bubbles EmmaS668, 7 Mar 2017 | Read review
5 of 5