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Eros Hotel

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Eros Hotel
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940 Reviews from our TripAdvisor Community

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Showing 877: English reviews
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Bengaluru, India
Reviewed 2 days ago NEW

I stayed here for 3 days while on a business trip to Delhi. The hotel building is good and modern, the staff well trained and polite. The rooms are well appointed and are big enough. Enjoyed the buffet as well. Overall satisfied, would recommend to other people.

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Helpful?
Thank shamstahir
Management response:

Dear Guest, Thank you for taking time to share your experience with us. I am delighted that the team left a positive impression on you with the services and that you thoroughly enjoyed your visit to Eros New Delhi. We are grateful to you for your generous appreciation of all the facilities and that you thoroughly enjoyed with us. Eros...

Edinburgh, United Kingdom
Reviewed 3 days ago NEW

Stayed at the Eros on two occasions during a tour of the Golden Triangle - two nights at the beginning and one at the end. On both visits the staff were friendly and helpful. The rooms were comfortable and clean andWiFi included which is important for us as husband has to be in constant contact. The evening buffet and breakfasts...

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Helpful?
1Thank Mrsnoah41
Management response:

Dear Guest, Thank you very much for your kind and valuable feedback. Feedback from esteemed guests like yourself helps us to constantly introspect our system and procedures which in-turn helps us to provide a better guest experience. Its pleasing to know that the Hotel's offerings and service were to your satisfaction. We look forward to welcoming you back on your...

Reviewed 5 days ago NEWvia mobile

We had only two nights in this splendid hotel at the begining and end of a tour and wish we could have stayed longer... The staff are professional and caring specially Nausheen & Ekta... the facilities are excellent...Truly a delightful and luxury hotel a warm welcome with teeeka and welcome drink...And whisk you off to register you in comfort of...

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Helpful?
1Thank JOHNDOUGLAS14
Management response:

Dear Guest, Thank you very much for your kind and valuable feedback. Feedback from esteemed guests like yourself helps us to constantly introspect our system and procedures which in-turn helps us to provide a better guest experience. Its pleasing to know that the Hotel's offerings and service were to your satisfaction. We look forward to welcoming you back on your...

New Delhi, India
Reviewed 6 days ago NEW

very centrally located hotel. Great service, good prices, fantastic food. I love the place. It has an old world charm to it. Very courteous staff. Great experience staying here. I highly recommend it.

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Helpful?
1Thank kiransawhney
Management response:

Dear Guest, Thank you for posting your valuable response on Trip advisor We are pleased to know that the services and facilities offered to you were to your satisfaction. Your feedback has been shared with the team and they were delighted to note that you carried back fond memories of your stay. My team and I look forward to your...

Reviewed 1 week ago

The hotel is OK, but expensive for what they offer you are also charged for a bunch of luxury taxes I didn't see at other hotels during my stay in India. The breakfast buffet has many options but is not impressive, I had better food at other places, nothing outstanding. Staff is awful, we asked to be charged to a...

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Helpful?
1Thank Sandree L
Management response:

Dear Guest, Thank you for posting your valuable response on TripAdvisor about Eros Hotel. We are taking your feedback into account and we promise to ensure an improved experience the next time.Your input regarding the service has been shared with the team and we have taken into account in order to provide an improved experience next time. Thank you for...

Reviewed 1 week ago via mobile

Very nice staff and good food overall! I Can recommend to all those visiting New Delhi! Mostly Indian and Chinese food! Very nice Indian bread! Breakfast is mostly Indian food! Few continental options!

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Helpful?
1Thank Daniela G
Management response:

Dear Guest, Thank you for posting your valuable response on Trip advisor about Eros Hotel. We have shared your appreciation with the team and they are delighted to hear the same. We are glad that you did enjoy your stay & were impressed by service standard which made your stay memorable. We look forward to having you with us soon!...

New Delhi, India
Reviewed 1 week ago

I stayed twice this month at this property for around 9 days in total and below is my experience. Property: very nice Rooms : good Staff: very good Buffet: Amazing food and hospitality WiFi: Poor Gym: NIce Swimming Pool: Nice Overall a pleasant stay. Staff like Ms. Meera, Ms. Nausheen, Ms Pooja(Guests Services), Mr. Arslan, Mr. Pankaj, Mr. Sachin( F&B...

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Helpful?
1Thank 9faisalahmad
Management response:

Dear Guest, Thank you for reviewing us on Tripadvisor. We are glad that you liked our hospitality. It is such compliments, that go a long way to encourage and motivate us to work harder to achieve the highest level of guests satisfaction. Your feedback has been communicated to the team members. Our staff is our strength. It was great to...

New Delhi, India
Reviewed 1 week ago

Buffet at blooms is awesome.Spread is very good from soups to desserts and the food is delicious.Would like to appreciate Mr Santosh at blooms for his services in attending us.He was soft and full of atticates.He made our dinner quite enjoyable.Thanks to him for his services which he rendered to us.

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Helpful?
1Thank ranjanarawal
Management response:

Dear Guest, Thank you for reviewing us on Tripadvisor. We are glad that you liked our hospitality. It is such compliments, that go a long way to encourage and motivate us to work harder to achieve the highest level of guests satisfaction. It was great to have been able to serve you and we hope for the opportunity again soon....

Reviewed 1 week ago via mobile

I had an excellent experience, the staff are supper friendly , hotel is clean , the food is amazing . You can guarantee to get the best service here . I will be staying here each time I visit New Delhi

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Helpful?
1Thank Tony G
Management response:

Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the services. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you...

Nottingham, United Kingdom
Reviewed 1 week ago

Check in was very slow. Arrived 2pm. Had to wait an hour before room ready. Room was very nice but phone did not work. Informed hotel who said this was a problem all across the hotel and wasn't sorted out over a 2 night stay. Outside Pool looked lovely but not heated and temperature at beginning of February was 19.5...

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Helpful?
1Thank arifahsan
Management response:

Dear Guest, Thank you for posting your valuable response on Trip advisor We are pleased to know that the services and facilities offered to you were to your satisfaction. We have noted your concerns and will ensure that we use your feedback to improve upon our standards, we will make sure that the guests are well taken care of. Your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Eros Hotel New Delhi Nehru Place is perfectly placed for both the business and leisure traveler, with a prime location at the center of the city's business and commercial districts. With over 100 international business houses located in the immediate vicinity, we offer our corporate guests the convenience of having most of your business needs at our doorstep. ... more   less 

Additional Information about Eros Hotel

Address: American Plaza, New Delhi 110019, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: €118 - €195 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eros Hotel 5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Intercontinental New Delhi
Hotel Intercontinental
InterContinental Nehru Place
Intercontinental Hotel New Delhi
New Delhi Intercontinental
Nehru Place Intercontinental
Hotel Style:
#24 Spa Hotel in New Delhi
#28 Luxury Hotel in New Delhi
#40 Business Hotel in New Delhi
#43 Family Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Eros Hotel staff and other travellers.
13 questions
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Questions? Get answers from Eros Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter with better views.”
 of 5 bubbles albatr0ss2, 11 Feb 2017 | Read review
“Good accessible easy to find rooms.”
 of 5 bubbles kumar20172017, 7 Feb 2017 | Read review
“Go for a room at the 3rd and above floors with pool view”
 of 5 bubbles , 6 Feb 2017 | Read review
“Excellent service by the staff, great dining options”
 of 5 bubbles sinem46, 4 Feb 2017 | Read review
“Best view, quality services”
 of 5 bubbles anilkumar2017, 28 Jan 2017 | Read review
5 of 5