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Crowne Plaza Today New Delhi Okhla

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#28 of 704 Hotels in New Delhi
Certificate of Excellence
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737 Reviews from our TripAdvisor Community

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Showing 545: English reviews
Houston, Texas
Reviewed 3 weeks ago

Hotel facilities are very nice. Their food selection for breakfast and dinner was very good (buffet). Something for everybody. Indian and Non Indian. Spicy and non spicy. Their staff was extremely nice and always attentive to help customers and meet needs. They need to work on the cleanenless of the rooms. Coffee mugs were not clean, room phones were dirty....

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Helpful?
Thank clausanjuan
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Thank you so much for your useful review of my hotel. I appreciate your informative feedback. I am glad to learn that you were satisfied with the hotel facilities, cuisine and staff services. I sincerely regret to know the inconvenience you had to face due to dust and cleanliness. This issue we have brought to the concern department....

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Stayed here few times, service is always good, particularly in the restaurant, special order, offer to change when is not to taste, too spicy, whatever. The location is out of no where, but is near my customers office in Okhla industrial. That matters the most. The reservation hotline is kind of less enthusiastic, but is always too easy to bypass...

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Helpful?
Thank MartinAngTK
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Thank you so much for your review. I am happy to learn that you had a pleasant stay here with us. Your satisfaction gives me immense pleasure that my team had provided the satisfactory services. Your feedback is certainly an incentive for my team particularly the F&B team. So we value your feedback. Thank you again for taking...

leeds
Reviewed 4 weeks ago

This really is a great hotel and you will look forward in coming back to it after a long day in Delhi, it is modern, clean, most of the staff are great and friendly, the pool is a good size if you don't mind sharing it with the pigeons and the gym is plenty adequate. The gym staff are if...

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Helpful?
Thank mg100Leeds
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Many thanks for your valuable review of your current stay at our hotel. I am pleased to receive your informative and satisfactory detailed review as this is certainly going to help my team to improve the quality of services. I am glad to receive the appreciation for my staff specially the gym staff. I respect your concern and...

Bengaluru, India
Reviewed 4 weeks ago

Located in the south of Delhi, Crowne Plaza is an impresive hotel. The rooms were perfect with comfortable beds. The breakfast was good, staffs were attentive and provided good services. I recommend this place to all.

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Helpful?
1Thank ZaffarRahman
Belfast, United Kingdom
Reviewed 4 weeks ago

Stayed for first two nights of trip to India. Couldn't fault hotel rooms spacious, excellent bathrooms. Staff friendly and helpful. Wifi excellant. Pity about location no where nearby to walk to. beautiful floral decorations in lobby. Enjoyable introduction to India

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Helpful?
1Thank Patricia50953
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Patricia, Thank you so much for your review. I am pleased to learn that you had a pleasant trip to India and you enjoyed staying here with us. Your appreciation on the hotel room amenities, lobby and staff are extremely motivational for us. I can understand your dissatisfaction with the location. As the hotel is located at the heart...

Reviewed 4 weeks ago via mobile

It was a lovely visit.... very loving and welcoming front desk... specially the duty manager deepanshu he gave us early check in at 10 with a nice pool view room... it was fun to be in chao bella nice pairing if food. I personally also liked the center decoration in the lobby done with flowers it was great work by...

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Helpful?
1Thank Alka C
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Alka, Many thanks for your beautiful feedback. I am glad to know that you had a pleasant stay here. Your appreciation to my Duty Manager Deepanshu is highly motivating to keep on doing the best work. I am happy to know that you liked the cuisine at ChaoBella and the lobby flower decoration. I hope you visit us soon...

Dublin, Ireland
Reviewed 3 November 2016

We spent the first two nights of our trip to India in this hotel and were generally happy with the experience. The rooms were quiet with very effective black out curtains so we slept well - very helpful when adjusting to the change in time zone. Staff were also very hospitable and welcoming. Only drawback is the location.

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Helpful?
Thank cjd0
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Many thanks for sharing your review of your current stay with us. I am pleased to learn that you had a pleasant stay here. A peaceful sleep and a satisfactory stay are the key service we always keen to offer to our each guest. Learning about your peaceful sleep is definitely giving me fulfilment. Your special mention towards...

Reviewed 2 November 2016

Stayed in this hotel as part of a large tour group.Rooms were nice with a large shower area. There was a good selection of food in the restaurant area and room service was good. WiFi also excellent and had no problems watching Netflix. Only complaint was that as a tourist there was nowhere to walk to as it was more...

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Helpful?
Thank thomur
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Many thanks for your review of our hotel. I am pleased to learn that you had a pleasant stay and you were satisfied with the cuisine, room service and WiFi amenities. I regret that you did not have a comfortable experience to walk outside the hotel. As it is a busy industrial area and all the prime offices...

New Delhi, India
Reviewed 30 October 2016

I have had the most bizarre experience at Crowne Plaza Spa Okhla today. Had booked 2 full body massage with steam and sauna for today. The massages went off well, with the masseuse being fully competent. We proceeded onto the sauna and steam next. And then went onto the showers. Just after putting shampoo onto my hair, to my horror...

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Helpful?
Thank Zenmaster777
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Thank you so much for your valuable feedback. I deeply regret the inconvenience you had to experience due to no water. Dissatisfaction of any of my guest is highly not acceptable. I appreciate for your kind effort to share this as it will work as a roadmap for us to improve our services. Your point of feedback has...

Bengaluru, India
Reviewed 30 October 2016

I chose Crowne Plaza because it was close to my office and meeting locations. But, this property is value for money and I enjoyed staying there. The staff were courteous and prompt in service. The complimentary breakfast also had good verities from Continental to Indian cuisines.

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Helpful?
Thank SreejithAnujan
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Sreejith, Thank you so much for writing your feedback. Your feedback is valuable to me. I am happy to know that you had a pleasant stay with us. Your appreciation for the staff, quality of service, quality food and breakfast is highly motivational for my colleague to keep on doing the best services. I look forward to welcome you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Today New Delhi Okhla is the latest internationally managed hotel in heart of South Delhi. Crowne Plaza Today New Delhi Okhla has won nine industry recognition awards for its outstanding service & food; the F&B facilities include authentic "Chinese Italian Restaurant – ChaoBella", "All Day Dining – Edesia", "Copper Bar & Lounge" "French Heart – The Pastry Lounge" and a host of meeting facilities. ... more   less 

Additional Information about Crowne Plaza Today New Delhi Okhla

Address: 1 Community Centre Plot No, New Delhi 110020, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: €107 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Today New Delhi Okhla 5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Crowne Plaza Today New Delhi Okhla Hotel New Delhi
Hotel Style:
#15 Spa Hotel in New Delhi
#17 Luxury Hotel in New Delhi
#23 Romantic Hotel in New Delhi
#34 Business Hotel in New Delhi
#42 Family Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Today New Delhi Okhla staff and other travellers.
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Questions? Get answers from Crowne Plaza Today New Delhi Okhla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a non-smoking room. I ask for a room on a high floor and away from the lifts.”
 of 5 bubbles PETERR451, 19 Nov 2016 | Read review
“Double check your reservation dates at the check in”
 of 5 bubbles , 17 Nov 2016 | Read review
“they have smoking and non smoking room. Make sure you tell them what you want. Ask for a room not facing the main road if you prefer quite”
 of 5 bubbles clausanjuan, 14 Nov 2016 | Read review
“Choose a room NOT facing the public road.”
 of 5 bubbles SreejithAnujan, 29 Oct 2016 | Read review
“Go for pool view rooms.”
 of 5 bubbles Nitali15, 18 Oct 2016 | Read review
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