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Crowne Plaza Today New Delhi Okhla

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#25 of 701 Hotels in New Delhi
Certificate of Excellence
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Crowne Plaza Today New Delhi Okhla
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773 Reviews from our TripAdvisor Community

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Showing 570: English reviews
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Ottawa
Reviewed 2 days ago NEW

Stayed here for a few days. Hotel and rooms are very nice. Italian/Chinese restaurant was also very good. Staff was very helpful and very kind. Breakfast buffet was the best we had in all of our breakfast included hotels. Bathrooms are very spacious. Only down fall is that it is in a mostly industrial area of Delhi therefore not much...

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Helpful?
Thank ChantalOttawa
Durban, South Africa
Reviewed 5 days ago NEWvia mobile

Stayed at the Crowne Plaza for one night. Check in took ages. We travelled with kids and could not get rooms on the same floor. We eventually received rooms 5 floors apart! Rooms and bathrooms are beautiful. Breakfast was good. A distance from the airport and city centre.

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Helpful?
Thank Jamzimi
RanjanBanerjeeGM, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Thank you so much for your valuable review. I am pleased to learn that you had a pleasant stay and our amenities meet your expectation. I regret for the inconvenience you had to experience during check in process and room allotment. Thank you for bringing this to our attention. We apologise for the inconveniences you faced during your...

Hong Kong
Reviewed 1 week ago via mobile

As expected of Crowne Plaza brand, the experience was very pleasant. Spacious room, comfortable bed, great internet speed, very good variety of breakfast choices. If you have a meal plan, you can have buffet dinner every night with wide variety of selections. Most appreciated was service of the staff. Friendly and very helpful. Restaurant manager was showing impressive hospitality.

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Helpful?
Thank mr_ahimsa
RanjanBanerjeeGM, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Mr. Ahimsa, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Your special recognition to our buffet spread and hospitality of our restaurant manager are certainly motivate the team to keep on doing the great work....

india
Reviewed 1 week ago

A v hospitable and helping staff, ready to help you, be it room conveniences or travel/sightseeing or with food. Rooms are nice and clean, and if you find some fault (i had problem with air conditioning), it is immediately taken care of, with smile and I was lucky with beautiful flowers... Break fast buffet is v good, spoilt for choices...

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Helpful?
Thank Honeyocean
RanjanBanerjeeGM, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I am very happy to learn that you liked our Dili-6 food festival and your special recognition for the young team are highly motivational. Thank you...

Reviewed 1 week ago via mobile

A very comfortable stay , made excellent by Team of Mr B. Tripathy FnB and his team for warm hospitality and making the Guest experience an Incredible one ... grt like Mr Asad n Mr Karan of Leela Udaipur and Trident Agra ..... Keep it up Tripathy n his team ... Thanks to Mr Aditya also Front office for making...

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Helpful?
Thank Abhishek M
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Your special recognition for my colleague Binit and Aditya is highly inspirational for them to keep on doing the great work. Thank you for motivating my...

Mumbai
Reviewed 2 weeks ago

This Hotel is really good and I enjoyed my stay at this Hotel. Rooms are really good and its ambience is great. I had a problem with Bath room fittings during my stay as otherwise it is an excellent stay in this Hotel.

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Helpful?
Thank Rajendran K
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Rajendran K, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I sincerely regret for the inconvenience you had to experience due the quality and service of the bathroom. I have escalated the issue. I hope...

Seattle, Washington
Reviewed 2 weeks ago

The hotel was okay, however I wouldn't call it a 5-star hotel by any stretch. Breakfast was good. Bar was just okay -- they were out of the first 2 beers I ordered. The live band sang "Rhinestone Cowboy". Honest. Bed was very hard. Upholstered sofa was visibly in need of cleaning. Checkout was painfully slow.

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Helpful?
Thank Traveldog813
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Thank you for bringing this to our attention. We apologise for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of...

Reviewed 3 weeks ago via mobile

Amazing hotel with wonderful staff...it had been a pretty relaxing stay for me there,with the entire team always approachable and service with a smile,special mention to Duty Manager Deepanshu who ensured my stay went flawless..looking forward for next visit

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Helpful?
Thank Anji M
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Anji, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I am highly grateful for your appreciation for my colleague Deepanshu. It is highly motivating for him and inspiring for my team. I hope you will...

Dhaka City, Bangladesh
Reviewed 4 weeks ago

My experience of India is limited to two big cities, Delhi, which I visit mainly for medical treatment, and Kolkata which is more of a holiday outing. Based on past experiences, I am rather sceptical of the standard of service in the hospitality business in India and my expectatations are limited. That changed during the recent visit to Delhi. During...

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Helpful?
Thank Ayub Q
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Ayub, Many thanks for your valuable feedback. I am pleased to learn that you had a pleasant stay with us. Your appreciation on the hospitality quality, room amenities and service are highly motivational for me and my team. We value your feedback. I regret you found the food monotonous. On your next visit let me know if you would...

Faridabad, India
Reviewed 17 January 2017

You don't expect tasty food in an 5 star hotel However this plsce is an exception. Lavish buffet with taste is what I got. Specially the murg tikka and desserts variety. Specially the fruit cake was a delicay to relish on.

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Helpful?
1Thank VBtrends83
RanjanBanerjeeCPTO, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you had a pleasant stay with us. Your recognition on the quality of food is highly inspirational for me and my team. It's something our staff takes great pride in, so we value your feedback. Kindly write me at Ranjan.banerjee@ihg.com to update about your next...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Today New Delhi Okhla is the latest internationally managed hotel in heart of South Delhi. Crowne Plaza Today New Delhi Okhla has won nine industry recognition awards for its outstanding service & food; the F&B facilities include authentic "Chinese Italian Restaurant – ChaoBella", "All Day Dining – Edesia", "Copper Bar & Lounge" "French Heart – The Pastry Lounge" and a host of meeting facilities. ... more   less 

Additional Information about Crowne Plaza Today New Delhi Okhla

Address: 1 Community Centre Plot No, New Delhi 110020, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: €114 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Today New Delhi Okhla 5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Crowne Plaza Today New Delhi Okhla Hotel New Delhi
Hotel Style:
#14 Spa Hotel in New Delhi
#17 Luxury Hotel in New Delhi
#23 Romantic Hotel in New Delhi
#34 Business Hotel in New Delhi
#42 Family Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Today New Delhi Okhla staff and other travellers.
8 questions
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Questions? Get answers from Crowne Plaza Today New Delhi Okhla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors”
 of 5 bubbles Honeyocean, 13 Feb 2017 | Read review
“good room service”
 of 5 bubbles hiroyukik674, 7 Jan 2017 | Read review
“Try to get a non-smoking room. I ask for a room on a high floor and away from the lifts.”
 of 5 bubbles PETERR451, 19 Nov 2016 | Read review
“Double check your reservation dates at the check in”
 of 5 bubbles harindug, 17 Nov 2016 | Read review
“they have smoking and non smoking room. Make sure you tell them what you want. Ask for a room not facing the main road if you prefer quite”
 of 5 bubbles clausanjuan, 14 Nov 2016 | Read review
5 of 5