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Crowne Plaza Today New Delhi Okhla

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#30 of 705 Hotels in New Delhi
Certificate of Excellence
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Crowne Plaza Today New Delhi Okhla
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789 Reviews from our TripAdvisor Community

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Showing 581: English reviews
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Reviewed 4 days ago NEW

The Hotel has all you can ask for, location, amenities and services. The ambiance is classic yet modern, with the details well worked out. However, the most significant part is the services and management. The services were very personalised and catered to each of my individual details of likes, dislikes and preferences from room service, food and buffets. A word...

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Helpful?
Thank Shodh N
RanjanBanerjeeGM, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Shodh N, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Thank you for your kind recognition on the hard work and efficiency of my colleague Deepanshu and team. It is highly motivational for them. I...

Waterford
Reviewed 6 days ago NEWvia mobile

We had some toiletries taken from our room and another couple travelling with us had makeup taken. It was reported but there was no offer to replace what was taken. Our safe was opened another time while we were out ( nothing taken just rummaged. ) and this turned into another saga.. The hotel is quite average in other ways....

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Helpful?
Thank MarieLloyd
RanjanBanerjeeGM, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear MarieLloyd , Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay due to toiletries...

London, United Kingdom
Reviewed 1 week ago

Very clean and spacious rooms. Food very good and staff cannot do enough to help you and are not too intrusive. Thoroughly enjoyed my stay here. The pool area was undergoing some work but was back open before I left - also a spa area but I didn't get a chance to use it unfortunately.

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Helpful?
Thank 414EriR
RanjanBanerjeeGM, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I hope in your next visit you will be able to experience the SPA services. I will be happy to welcome you. I will be looking...

Reviewed 1 week ago via mobile

We stayed 2 nights in this hotel and was amazing. We had a great time, all was perfectly arrange for us and the staff was always available for us. Especially wasin in the restaurant he was all the time helpful and with time to help the people Hope to come back again

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Helpful?
Thank Camilo F
RanjanBanerjeeGM, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Camilo F, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Many thanks for giving special recognition to my colleague Wasim. Your appreciation is certainly motivating for him. Thank you again for your valuable feedback. I...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Excellent service from room service department. Would like to give special mention to Murari Kumar who never fails to provide consistently good service whenever he delivers my order. Breakfast can be more varied as I noticed that the items are always the same. It would be good to vary a few items each day as it can get boring after...

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Helpful?
Thank lenard87
RanjanBanerjeeGM, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Thank you so much for giving special recognition to my colleague Murari Kumar. Your appreciation will certainly motivate us to keep on doing the good work....

Singapore, Singapore
Reviewed 2 weeks ago

The attentiveness of the staff in this hotel is incredible. I would especially like to highlight Mr Murari Kumar from Room Service. Even though it may be a simple task of delivery the in-house dining food, he was very friendly and sincere in making sure that the set up was done nicely. He also followed up with a call to...

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Helpful?
Thank huatz
RanjanBanerjeeGM, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  Thank you so much for taking out your valuable time to acknowledge the quality of service of my colleague Murari Kumar. It's something we all take great pride in, so we value your feedback. I look forward to...

Reviewed 3 weeks ago via mobile

We were in delhi in of month Dec during that period we hav been stayed three hotel but Crowne Plaza is the best for his amazing staff..the I think local hotel need to learn from them. we were checking at reception a very friendly nature..we have given room on 5th floor.. . Hotel room is big in size all amenities...

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Helpful?
Thank swagta k
RanjanBanerjeeGM, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Swagta K, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us in December. It's something our staff takes great pride in, so we value your feedback. I look forward to welcome you back soon on your next visit in Delhi. Best Regards, Ranjan Banerjee General Manager

Mumbai (Bombay), India
Reviewed 3 weeks ago

I wonder how any hotel can be so consistent in prompting customer dis satisfaction at all stages, check in to check out - I had made my booking online and got reservation confirmation from crownePlaza@reservations.ihg.com. At the time of check in I was told reservation does not exist. Duty Manager jumped in to damage situation. He was so loud and...

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Helpful?
Thank Rajesh_Sachdeva
RanjanBanerjeeGM, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Rajesh Sachdeva, Thank you for bringing this to our attention. We apologise for the inconveniences you faced during your stay, as that is not up to our normal standards. I appreciate your honest review. I have shared your feedback with our staff and make the necessary changes. Thank you again for sharing your review. I hope you choose to...

Reviewed 3 weeks ago

we stayed at this hotel in February 2017, once on our fist night and again on our last night of our tour. They offer a wide selection of nice food. The bath is amazing and the beds are comfy and very big. Air con in our room was a bit too loud to sleep with it on.

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Helpful?
Thank Maz B
RanjanBanerjeeGM, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Maz B, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and you had pleasant tour in India. I am happy to learn that you are highly satisfied with our services and amenities. Your appreciation is something our staff takes great pride in, so we value your feedback....

Staverton, United Kingdom
Reviewed 3 weeks ago

We stayed for one night at the start and one night at the end of our tour. Room on each occasion clean and well equipped. Comfortable bed. Restaurant has a varied selection of food at breakfast and dinner. Not really an area where you would want to wander at night - on a busy road junction and next to an...

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Helpful?
Thank LancashireLass21
RanjanBanerjeeGM, General Manager at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I hope you will visit us again. Best Regards, Ranjan Banerjee General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Today New Delhi Okhla is the latest internationally managed hotel in heart of South Delhi. Crowne Plaza Today New Delhi Okhla has won nine industry recognition awards for its outstanding service & food; the F&B facilities include authentic "Chinese Italian Restaurant – ChaoBella", "All Day Dining – Edesia", "Copper Bar & Lounge" "French Heart – The Pastry Lounge" and a host of meeting facilities. ... more   less 

Additional Information about Crowne Plaza Today New Delhi Okhla

Address: 1 Community Centre Plot No, New Delhi 110020, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: €104 - €155 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Today New Delhi Okhla 5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Crowne Plaza Today New Delhi Okhla Hotel New Delhi
Hotel Style:
#16 Spa Hotel in New Delhi
#19 Luxury Hotel in New Delhi
#23 Romantic Hotel in New Delhi
#34 Business Hotel in New Delhi
#42 Family Hotel in New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Today New Delhi Okhla staff and other travellers.
8 questions
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Questions? Get answers from Crowne Plaza Today New Delhi Okhla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors”
 of 5 bubbles Honeyocean, 13 Feb 2017 | Read review
“good room service”
 of 5 bubbles hiroyukik674, 7 Jan 2017 | Read review
“Try to get a non-smoking room. I ask for a room on a high floor and away from the lifts.”
 of 5 bubbles PETERR451, 19 Nov 2016 | Read review
“Double check your reservation dates at the check in”
 of 5 bubbles harindug, 17 Nov 2016 | Read review
“they have smoking and non smoking room. Make sure you tell them what you want. Ask for a room not facing the main road if you prefer quite”
 of 5 bubbles clausanjuan, 14 Nov 2016 | Read review
5 of 5